Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ELF Cosmetics

ELF CosmeticsReviews 235

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ELF Cosmetics?
grey stargrey stargrey stargrey stargrey star

ELF Cosmetics Reviews Summary

ELF Cosmetics enjoys a mixed reputation among customers, with many praising the affordability and quality of their products, particularly for beginners. Positive experiences frequently highlight effective shipping and packaging, as well as the brand's commitment to cruelty-free and vegan options. However, significant concerns arise regarding customer service, with reports of unresponsive support, order inaccuracies, and delays in reward redemption overshadowing positive interactions. Overall, while ELF's product offerings attract loyal customers, the company must address its customer service challenges to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
36
value
38
shipping
34
returns
17
quality
39

We monitor reviews for authenticity

New Jersey
2 reviews
1 helpful vote
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

When I look for cosmetics I choose only sustainable products. Let's be more kind! I believe that we manage to do it.

Date of experience: March 18, 2020
Germany
2 reviews
3 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

LLLOVE them!
March 18, 2020

I like them very much! I bought their "All over cover stick" and it's the best thing I could ever buy.

Date of experience: March 17, 2020
RU
44 reviews
190 helpful votes
Follow Hiley P.
Unfollow Hiley P.
Share Review
Report Review

Adequate pricing
March 14, 2020

E. L. f. Is a good store with affordable pricing but they should take care of the quality of products their supplier offering.

Date of experience: March 13, 2020
New York
3 reviews
16 helpful votes
Follow Deborah F.
Unfollow Deborah F.
Share Review
Report Review

I had a little issue with my order but the customer service stepped in and fix it for me. Great experience!

Date of experience: February 24, 2020
Canada
2 reviews
1 helpful vote
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

Good products
February 20, 2020

These cosmetics are really suited to my sensitive skin. This is very important to me because it means that the product contains the most natural and safe elements.

Date of experience: February 19, 2020
India
1 review
0 helpful votes
Follow sandeep g.
Unfollow sandeep g.
Share Review
Report Review

ELF Cosmetics is best makeup in all over word... Hi guys, If you are facing any issues logging into yahoo mail forgot password. Please refer to the link given below It should prove to be helpful for you in your yahoo mail forgot password account. Please Visit https://mail-customer-support.com

Date of experience: February 3, 2020
Germany
3 reviews
10 helpful votes
Follow Jenna H.
Unfollow Jenna H.
Share Review
Report Review

Very good products
January 25, 2020

I really products of that brand, because they are quite cheap and good at the same time, so I really adore them and usually use them in my everyday make up, so if you want to test it, do that

Date of experience: January 23, 2020
Austria
2 reviews
1 helpful vote
Follow Holly S.
Unfollow Holly S.
Share Review
Report Review

I had three different eye palettes from this brand: nude, for smokey and for everyday use. All are great, very longwearing and bright.

Date of experience: January 2, 2020
New York
1 review
1 helpful vote
Follow Sandi C.
Unfollow Sandi C.
Share Review
Report Review

I love ELF
December 13, 2019

Solid products at great prices. I have been a repeat customer for the past 2 years. Love all their products

Date of experience: December 11, 2019
Virginia
3 reviews
16 helpful votes
Follow Valerie R.
Unfollow Valerie R.
Share Review
Report Review

E. L. f cosmetics most definitely is a 4 star brand. They of course have everything. From setting mists to eye shadows to brushes and even spunges. There is one particular item that info love the most and it is there porless primer. I have larger pores. It really does blur the pores. Makes my skin look nice.

Date of experience: November 18, 2019
Bangladesh
1 review
0 helpful votes
Follow allean n.
Unfollow allean n.
Share Review
Report Review

Good
November 16, 2019

My team work very well with the company. We had our ups and downs but overall second year in and $20 million of transactions speak for themselves. We truly recommend that technology of SetSchedule.

Date of experience: November 15, 2019
3 reviews
0 helpful votes
Follow Alexandria B.
Unfollow Alexandria B.
Share Review
Report Review

Good quality
November 11, 2019

Good quality of products and affordable prices. I ordered for a lip kit and facial rub and I must say they were of great quality, good costomer service too. Thanks for the quick delivery.

Date of experience: November 10, 2019
California
2 reviews
0 helpful votes
Follow STEVEN S.
Unfollow STEVEN S.
Share Review
Report Review

Good quality product.
November 8, 2019

Youngevity is far better in my opinion. You be the judge.

(cut&paste) https://thegutguy.youngevity.com/us_en/

Date of experience: November 5, 2019
Washington
1 review
1 helpful vote
Follow Monika J.
Unfollow Monika J.
Share Review
Report Review

Excellent
November 1, 2019

Excellent customer service. I really love this. I love everything about ELF Cosmetics. They really amazing products. Very nice! Just continue being a nice app guys.

Date of experience: October 30, 2019
New Jersey
2 reviews
1 helpful vote
Follow Erika A.
Unfollow Erika A.
Share Review
Report Review

Absolutely Loving
October 22, 2019

First time here and absolutely loving it and I'm very impressed with the level of service, Good quality of products and affordable prices. I bought the mascara here. Best experience. Thank you.

Date of experience: October 19, 2019
RU
1 review
0 helpful votes
Follow Raisa N.
Unfollow Raisa N.
Share Review
Report Review

Thanks very helpful
October 21, 2019

Saw a pair of athletic shoes I wanted in the Finish Line department. And they had them in my size. Very pleased with the selection of shoe and Customer service.

Date of experience: October 19, 2019
Illinois
2 reviews
1 helpful vote
Follow Max F.
Unfollow Max F.
Share Review
Report Review

Thanks
October 14, 2019

She showed me some great products for running around in the summer sun. Even helped me with gift ideas for a girls day with my friends.

Thanks!

Date of experience: October 12, 2019
California
2 reviews
1 helpful vote
Follow Miranda L.
Unfollow Miranda L.
Share Review
Report Review

Good quality
October 9, 2019

Good quality of products and affordable prices. I bought the mascara here. Thanks for the fast delivery.

Date of experience: October 9, 2019
Texas
3 reviews
5 helpful votes
Follow Janie H.
Unfollow Janie H.
Share Review
Report Review

Not bad for the money
September 27, 2019

I like Elf products especially the eye shadows, very affordable and does what it needs to. Lasts about as long as the higher end more expensive brands do just a lot less expensive. However I do not care for the primer it has a funny smell I just can't get past

Date of experience: September 26, 2019
Cameroon
3 reviews
15 helpful votes
Follow eposi M.
Unfollow eposi M.
Share Review
Report Review

Good
September 12, 2019

9/5/19

This product is very cool and helpful. I use this product three time a week. I recommend people to use this product. Give it a try and you will love the results

Date of experience: September 11, 2019