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Elephant Stock generally enjoys a positive reputation for its high-quality wall art, with many customers praising the aesthetic appeal and craftsmanship of the prints. Timely delivery and careful packaging are frequently highlighted, contributing to overall customer satisfaction. However, concerns arise regarding customer service, particularly related to delays in order fulfillment and inadequate responses to inquiries. Some customers expressed frustration over return policies and perceived unresponsiveness from support staff. While the company excels in product quality and offers attractive discounts, improving communication and support could enhance the overall customer experience.
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I am very happy with my canvas picture. I am also happy with the short amount of time it took to be delivered.
The colors and details are outstanding! I am thrilled and Buddha is hanging in a prime place in my new apartment. The shipping and tracking were spectacular! Idea experience. I highly recommend!
The sectional canvas that I purchased shipped quickly, and looks great on my wall. It came with an easy to install tip that greatly simplified install
It's so hard to decide what print to choose. I like how you can search a theme and decorate so easily
Presented to someone as a gift, and she absolutely loved it! All pieces were beautiful. I ordered on line and was mailed out and received within a week!
The canvas in real life is everything and so much more than what the picture shows. When I opened it from the box I was in love! Not only is this real American quality, but the service was amazing. My canvas shipped within a few days and had fedex tracking all the way. When it arrived on my door step it was packaged in a way to ensure there was no rips or tears. 10/10 would recommend and will be buying more in the future!
Showed up on time in perfect condition. It was so easy to hang up. I like that no matter what part of my room I stand in I can see the whole picture. It wa the missing piece of the puzzle to complete my room.
I had placed an order for two Canvas wall hangings. One was a single panel which was customized and the other one was a multi panel art. Both of them were simply superb and as exactly as seen on the site and expected.
I loved the customer service. The lady (Trisha)who was addressing my emails was a wonderful representative. I sent multiple emails to delay my delivery as I was out of town and she responded back very patiently and got them delivered to me as I instructed her.
I am totally satisfied with the products and services of elephant stock. I would highly recommend this site to all of them.
Regards
Namitha
Amazing customer service - We didn't like our first canvas as we felt it was too dark for our house so we requested returned it and ordered another one. They are quick to respond, the second canvas looks great, picture is exactly as seen on their website. If you return and do not order another canvas they do deduct a fee from the 1st canvas you returned.
I loved it!, I was a little worried it was going to come out Pixelated because of the size but no! It was so perfect! I can't wait to order more!
I am so happy I did this! My 4 piece canvas of my photo is the best thing I have done. I am absolutely in love with it and it was delivered so fast and looks amazing!
I did not expect such a perfect work
I absolutely love it!
I am getting ready to order another one
I loved it very nice and the size just as I thought. At first my husband did not want it and when he saw it he was impressed. I would like to order the next one for my dining room. ElephantStock you guys are the best!
I am happy i choice you guys you guys help me out alot on my picture i got from you guys in i hope to shop again with you guys
Im so glad I waited for the right piece of art to finish my living room. And the price was unbeatable!
I recieved my order in a timely manner and the tracking information was great. The price was a good and the pictures look great on my wall.
I recently purchased a multi-panel canvas! I was really drawn to the black and whites with a burst of color and pictures of nature! My picture is five panels 12" each and the instructions really helped me to hang them evenly without a glitch! It's a perfect splash of color, nature and creativity on my wall!
At first I ordered the incorrect size and had to cancel my order. I had a great experience with customer service. They were quick to respond and refund my money.
I ordered a smaller size and I am pleased with quality of the canvas. I will recommend this website.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through [email protected], or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.


Thank you for your interest, Paul! Looking forward to the photo of your hanging artwork soon!