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I had a experience with EJ Gift Cards. It was easy to pay, and I received my gift card in under 15mins. Would definitely recommend!
They requested that I update my review. So here it is...
They reached out to me this morning (day after original request/review) and let me know that they sent the payment out to me today as they did not want to disappoint any of their customers. While I do appreciate that, I also appreciate good customer service at the time of the actual service. Had I not left an honest review of my experience, I wouldn't have gotten any additional assistance. Tisk, tisk!
Here's are some very helpful tips, and I hope EJ Gift Cards will see them as such and put them to use going forward.
If you don't want bad reviews, don't treat your customers like dog. Train your employees on the basic principles of custom service. As it stands they are * (see what I did there? I made a funny!) the way to shut down town, and it looks like everyone there is on board and seated in first class
"I award you no points, and may God have mercy on your soul!" -
(10:21:34)*** you have rated the chat bad (10:21:35)*** you have commented: No empathy, slow to respond, couldn't be bothered to even pretend to check and see if there was something you could do for me seeing as how I explained that I was in an emergency situation. I am usually a super understanding person when it comes down to what customer service can and cannot do for a customer, but to just flat out not even make an attempt to feign "care" for your customers is beyond disappointing. Do better! ***
Never again will I do business with this company, not that they care.
If my dog dies because she is not able to get the care she needs due to the fact that I was greatly mislead into believing I'd be able to get $137 to my PayPal account within hours, I have instructed her to haunt you for the rest of your lives! Enjoy 11 pounds of pure vicious weiner dog poltergeist activity every night. May she show no mercy. Ya jerks!
*Personal information redacted by admin
I placed an order for a Hulu gift card and paid with Zelle. I received the order acknowledgement. 4 hours later, I received an email stating that my order was cancelled. I responded inquiring when I would receive my refund. A couple of hours later, I received an email stating that my gift card was available to download. I am happy to get the card, but puzzled over the misinformation.
Overall, I don't recommend this website. But, if you can't resist the deal, here's a tip: redeem the gift cards as soon as you receive it. That way, if your balance says zero, you are covered by their "Guarantee Policy". I don't know how effective that policy is. From the reviews, not that much.
I usually get my Petco gift cards from this site. It saves me like 18%. I bought one sometime on July 25th, 2021 for $25. I usually use the gift cards right away. But, this time I used only $12.76 from my gift card. So, today (Sept 19,2021) I tried to use the rest and the balance kept saying 0.00. From the reviews I learned that it's a thing. Some people lost money in hundreds of dollars. Thankfully mine is not that much. I am still bummed though. I lost more than I saved over the previous orders. And all the efforts I had to put through to get these cards. Just not worth it. On top of that I learned that people who sell gift cards are not getting much in return and not getting their money back on time.
I placed an order for 4 gift cards for $50 each. Upon receiving the gift cards, I attempted to redeem them within the 1st hour of receipt and Lowes confirmed that all gift cards had a $0 balance. I have reached out to customer support and I am awaiting a resolution.
Bought AMC giftcards, got them emailed to me within 3 minutes after zelle payment went trough. Added the value to AMC wallet right away. No problems at all. Very satisfied. Will buy again from this website.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I have purchased many cards from EJ. They have great price with promo code. However, it is too often that a card with no balance or already redeemed was sent initially. I have to file a claim for replacement. Although a replacement normally sent in a day or two, it is just too much hassle.
We apologize for the inconvenience caused to you.
Thank you for submitting the claim and we have resolved it by giving a replacement.
The physical gift cards work differently. The "free delivery" for orders over $100 made me feel I was going to get a physical product.
Great deal with the coupon! Thanks as always! Easy to add to grubhub and even easier to eat the food!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I have had to reach out a couple of times and when I did the issue was resolved ASAP.
Price of cards and service are great
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very frequently Initial balance is zero, or decreases to zero even if you haven't used it.
We apologize for the inconvenience caused to you.
We request you to file the claim for the card which has an issue. Our claim department will look into this and issue a refund/replacement once the claim is resolved.
Claim form: https://ejgiftcards.com/claim-form/
The representative was quick and effective! All issues were addressed proactively.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very good business but the website is so counterintuitive
We apologize for the inconvenience!
Your feedback will be much appreciated.
Efficient and smooth throughout. No worries. Was hesitant at first but won't be in the future.
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
It said it takes 5-10 minutes to delier the gift card. But I waited for about 1 to 2 hours. The gift card finally arrived to my email. One of them is expected to have $75 balance. It turned out it has 0 balance
We apologize for the inconvenience!
We have sent a refund for the bad card to your Paypal ID.
Refund date: 07-30-2021
Overall I'm really pleased process is simple it was easy it was quick no complaints. A good discount on gift cards for stores that I already shop that- who doesn't love that?!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I've had nothing but great discounts with this site. While other discount gift card site are giving menial discounts but not this site.
Thank you so much for taking the time to leave us a 5-star review.
Half the day spent on site not updating, more time with items added and basket showing as empty... discounts could be more and more easily applied automatically...
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Your feedback helps us to improve service for everyone.
Got out of this purchase what I came for... well almost. Honey normally lets me buy exactly what I need but had none to offer this time around. I could only buy Office Depot cards in $25 denominations at EJ. No worries I'll just stack enough to pay for my OD purchase. EJ was a smooth quick transaction. What OD and EJ don't tell you is that you cannot use more than 5 in a single transaction until you attempt it. Luckily, I only bought 5 gift cards so I didn't get screwed that way but OD also treats their rewards as... you guessed it - gift cards. It was another $11+ off I was counting on when I decided to make the purchase and using it first declines the last EJ purchased gift card. Luckily, I could remove my OD rewards but now I'll never use them before expiration. I would not have purchased the 5th gift card if I had know as I could have saved more money than the gift card discount. Please put up a warning about OD as this became a little stressful trying to use them.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Hi. First time buyer from EJ and will be back. Paid with Zelle through my bank and gift cards were automatically sent.
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
We look forward to seeing you again soon.”
We apologize for the inconvenience caused to you!
Thank you for the review! And 4star rating.