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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Thoroughly disappointed Should have been here to celebrate my granddaughter birth I can't say how disappointed I am
Same day delivery and the item I ordered was out of stock however was replaced by another bunch hassle free. Will 100% use eflorist again.
This isn't the first time I have used eFlorist, initially I was sent a beautiful bouquet from my daughter-in-law and was so pleased with it they are now my ‘go to' of choice. Ease of ordering and quick delivery with some beautiful choices.
This is the third bouquet I've ordered from Eflorist within about a month. Each one has been of a high standard, delivered efficiently and each recipient has been delighted with them. I've always found it an easy website to navigate. Very happy in general. Thank you.
Very happy with Purchase. The only comment I would make would be on the poor courier used. They don't care about the product they are delivering and actually have footage of him throwing the parcel parcel up the stairs to our flat. I wouldn't expect anything different though. They are all useless... but the flowers are lovely.
We have found eFlorist to be always efficient and the products are of the best quality.
Delivery was fast and on time.
Will use them again for sure
Ordered flowers on Monday and were successfully delivered to a very happy recipient today. The chocolates were thoroughly appreciated too, overall an excellent service provided, will definitely used again and recommend to others.
Always wary about using a company for the first time but using eFlorist was simple and efficient. The flowers (and free chocolates) arrived the next day as ordered and the recipient was delighted with them - can't ask for more and would use them again!
Be warned, there's no way of knowing when your flowers show up, there's also no notification of how long the "Next day delivery" will take until after you have ordered. What an absolute horse **** company! Please avoid, do yourselves a favour and order from a local florist instead. 0
Flowers were lovely and ordering them was a doddle. The only criticism I would have would be a bit more tracking with the florist local deliveries, competitors do it, and whilst I did receive a text saying the goods were out for delivery, this was after my wife had already text me thanking me for her flowers!
As I said though, great flowers, great value, thank you.
Very prompt service and the flowers were beautiful. My recipient loved them. Thankyou. Will use you again.
I received an offer and decided to check out what I could purchase. I ordered Rose Medley flowers for next day delivery. Delivery and flowers were both excellent. Thank you once again.
I have purchased flowers for different occasions. The flowers are always well presented. They are fresh and always look lovely and last for ages. I will always buy my flowers eFlorist and would highly recommend them.
I send my Mother in Law flowers every month, she is always impressed, if she's pleased we are!
Fab!
Website was very easy to navigate to find the products I wanted, delivered as promised on time. Will definitely use again.
Order delivered within 24 hours, though no tracking sent so only found out from the recipient. Lovely display and a very happy customer.
My order was confirmed and I ordered for a friend in UK for her birthday, all the way from India and trusted that it will delight her. But neither my order got delivered, nor there was any response on my request and follow up. Its been 24 hours and will see if anything happens today for delivery OR am I being scammed
I have consistently used Eflorist for every occasion needed, from birthdays to anniversary's and when condolences are sent.
I have never had an issue with a bouquet being delivered on time. A brilliant service with beautiful flowers.
The company I will continue to use!
Thankyou
Used this company a few times now. Website is so easy to use and order from. All recipients of flowers have been delighted with quality and freshness of flowers. Highly recommend.
On-time delivery. Beautiful bouquet. Reasonable price. Very happy with the service. Definitely recommended, thank you!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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