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The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
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Made Center pieces with the flowers and white pearls beads and I am thankful I found this site. Thank You!
My husband and I own our own catering business and I ordered 1 spandex chair cover to see how it fit on our chairs. It came within 5 days amazing! It fit perfectly so my husband ordered 200 more and they came today less than 1 week!
I was pleased with the descriptions and images that made it easy for ordering. The colors were well presented...
I live efavormart! Everything I order is as expected. The quality is of product and choices are superb. I really appreciate the fast shipping. I use Efavormart for all my decorating ideas. Bought several items: napkin rings, glass bowls, orbeez, purple chargers, curtains, chair dashes, table sash and votive holders and artificial flowers, favor boxes
Purchase number balloons(foil) for my small arrangements. Good quality... i will be posting more pic
I heard of this company from a YouTube channel and decided to try them. I'm very impressed with it and the price. Will order again in the future.
I ordered the masks for my bridal party and guests to wear at my wedding. They turned out absolutely gorgeous! They were very soft and we printed on them so they would be reminders of our special day.
I have ordered from eFavorMart three times and I have been pleased each time. Items arrived promptly, even the personalized ones, and were as described and pictured.
I ordered these table cloths while on sale, great price and quality! A lot cheaper than renting for our up coming wedding!
All their products were delivered on time, products quality was excellent, and the prices are reasonable even without the discounts and any and/or all complaints was handled and corrected immediately.
I purchased the new black disposable masks, silicone ear adjusters for the masks, and small spray bottles to transfer sanitizer from a bigger bottle. I have ordered from eFavorMart before, and I am very happy with the products. They were shipped promptly and the prices are awesome! A couple of my mask boxes arrived slightly crushed, but it didn't affect the product inside. I wish the shipping rate were a little lower... I don't always need to spend as much just to get free shipping. Will definitely order from this company again!
I'm a party planner, and because of the COVID-19 people are still trying to plan parties that was previously canceled. So we are getting last minute requests from clients. My orders came on time for this package without any extra shipping cost. At first it would of arrive a day after, but I came home, and bam it was here on time.
This site had everything, reasonable prices, and quick delivery. The party was elegant in a shoestring. Couldn't have done it without efavormart.
Great quality & fast shipping. The face masks are comfortable and fit nicely. I love the candle holders & tablecloth as well. This is my 2nd time ordering & I'm sure it won't be my last!
Exactly what I needed. Great price. Website was easy to navigate. Better selection and cost than the big box stores.
Very poor quality merchandise. My stuff came broken and I had to file a complaint with the BBB. Very poor customer service. Will do whatever it takes to not honor refunds. Wedding centerpieces were trash. Extremely poor quality. Crystals broken and in the bottom of each candleholder. Candelabras cheaply made and once put together were extremely crooked and looked extremely cheap. DO NOT ORDER UNLESS YOU WANT CHEAP LOOKING MERCHANDISE.
I was very happy with the product and price. It arrived in timely manner. I would order for them again. Overall very happy with purchase.
I ordered the universal gold chair covers and black satin chair sash for my sister's birthday. The product arrived on a timely manner. They were of good quality and simply beautiful. I had ordered and realized that I needed a little bit more, so I emailed customer service. They were so helpful and pleasant. Very professional. Will definitely recommend them and order in the future
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
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