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eFavorMart

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eFavorMart Reviews Summary

The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.

This summary is generated by AI, based on text from customer reviews

service
57
value
52
shipping
56
quality
50

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Colorado
1 review
0 helpful votes
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White Pearl Beads
September 5, 2020

Made Center pieces with the flowers and white pearls beads and I am thankful I found this site. Thank You!

Date of experience: September 4, 2020
Colorado
1 review
0 helpful votes
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Chair cover
September 4, 2020

My husband and I own our own catering business and I ordered 1 spandex chair cover to see how it fit on our chairs. It came within 5 days amazing! It fit perfectly so my husband ordered 200 more and they came today less than 1 week!

Date of experience: September 3, 2020
Virginia
1 review
0 helpful votes
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Runners
September 2, 2020

Our small event business loves these runners! They are very cost effective and make a beautiful addition to any table

Date of experience: September 2, 2020
California
1 review
0 helpful votes
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I was pleased with the descriptions and images that made it easy for ordering. The colors were well presented...

Date of experience: August 30, 2020
Florida
1 review
0 helpful votes
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In love with efavormart!
September 1, 2020

I live efavormart! Everything I order is as expected. The quality is of product and choices are superb. I really appreciate the fast shipping. I use Efavormart for all my decorating ideas. Bought several items: napkin rings, glass bowls, orbeez, purple chargers, curtains, chair dashes, table sash and votive holders and artificial flowers, favor boxes

+6
Date of experience: August 30, 2020
Texas
1 review
0 helpful votes
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Love it
August 31, 2020

Purchase number balloons(foil) for my small arrangements. Good quality... i will be posting more pic

Date of experience: August 29, 2020
Missouri
1 review
0 helpful votes
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I heard of this company from a YouTube channel and decided to try them. I'm very impressed with it and the price. Will order again in the future.

Date of experience: August 27, 2020
North Carolina
1 review
0 helpful votes
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Awesome product!
August 28, 2020

I ordered the masks for my bridal party and guests to wear at my wedding. They turned out absolutely gorgeous! They were very soft and we printed on them so they would be reminders of our special day.

Date of experience: August 27, 2020
Arizona
1 review
0 helpful votes
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I have ordered from eFavorMart three times and I have been pleased each time. Items arrived promptly, even the personalized ones, and were as described and pictured.

Date of experience: August 26, 2020
District of Columbia
1 review
0 helpful votes
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I ordered these table cloths while on sale, great price and quality! A lot cheaper than renting for our up coming wedding!

Date of experience: August 21, 2020
District of Columbia
1 review
0 helpful votes
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Big Baby!
August 21, 2020

Good product at excellent prices, and a great selection too. Customer service is top-notch. Can't be beat. That's It, Baby!

Date of experience: August 20, 2020
Louisiana
1 review
0 helpful votes
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All their products were delivered on time, products quality was excellent, and the prices are reasonable even without the discounts and any and/or all complaints was handled and corrected immediately.

Date of experience: August 17, 2020
Ohio
1 review
0 helpful votes
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Black Disposable Masks
August 17, 2020

I purchased the new black disposable masks, silicone ear adjusters for the masks, and small spray bottles to transfer sanitizer from a bigger bottle. I have ordered from eFavorMart before, and I am very happy with the products. They were shipped promptly and the prices are awesome! A couple of my mask boxes arrived slightly crushed, but it didn't affect the product inside. I wish the shipping rate were a little lower... I don't always need to spend as much just to get free shipping. Will definitely order from this company again!

Date of experience: August 17, 2020
Michigan
1 review
0 helpful votes
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Came right on time
August 17, 2020

I'm a party planner, and because of the COVID-19 people are still trying to plan parties that was previously canceled. So we are getting last minute requests from clients. My orders came on time for this package without any extra shipping cost. At first it would of arrive a day after, but I came home, and bam it was here on time.

Date of experience: August 17, 2020
Illinois
1 review
0 helpful votes
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Wedding DIY made easy
August 17, 2020

This site had everything, reasonable prices, and quick delivery. The party was elegant in a shoestring. Couldn't have done it without efavormart.

Date of experience: August 17, 2020
Maryland
1 review
0 helpful votes
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Great quality & fast shipping. The face masks are comfortable and fit nicely. I love the candle holders & tablecloth as well. This is my 2nd time ordering & I'm sure it won't be my last!

Date of experience: August 16, 2020
Colorado
4 reviews
0 helpful votes
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Quick delivery.
August 17, 2020

Exactly what I needed. Great price. Website was easy to navigate. Better selection and cost than the big box stores.

Date of experience: August 16, 2020
Indiana
1 review
5 helpful votes
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Do not order nothing
August 16, 2020

Very poor quality merchandise. My stuff came broken and I had to file a complaint with the BBB. Very poor customer service. Will do whatever it takes to not honor refunds. Wedding centerpieces were trash. Extremely poor quality. Crystals broken and in the bottom of each candleholder. Candelabras cheaply made and once put together were extremely crooked and looked extremely cheap. DO NOT ORDER UNLESS YOU WANT CHEAP LOOKING MERCHANDISE.

+9
Date of experience: August 16, 2020
Ohio
1 review
3 helpful votes
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Gift boxes
August 12, 2020

I was very happy with the product and price. It arrived in timely manner. I would order for them again. Overall very happy with purchase.

Date of experience: August 11, 2020
New York
2 reviews
0 helpful votes
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I ordered the universal gold chair covers and black satin chair sash for my sister's birthday. The product arrived on a timely manner. They were of good quality and simply beautiful. I had ordered and realized that I needed a little bit more, so I emailed customer service. They were so helpful and pleasant. Very professional. Will definitely recommend them and order in the future

Date of experience: August 6, 2020