Eddie Bauer

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Eddie Bauer Reviews Summary

Eddie Bauer has 1 customer review and ranks 1454th in the Women's Clothing category.

Canada
7 reviews
29 helpful votes
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Atrocious customer service
February 8, 2021

I only wish SiteJabber would allow "0 stars as "1" is being too kind. Back in 2020 I tried to be removed from Bauer's email list. What should be a simple click on the "Unsubscribe link" in their email (which doesn't actually complete the request, instead it produces a little "spinner" that goes round... and round... and round...). My next attempt was through their chat-line where I was assured that I would be removed. When that didn't work I followed up with an email with the date and name of the person I had talked to and was again assured that I'd be removed. Now, months and countless emails later (each one assuring me that I will be removed), I continue to receive these unwanted messages numerous times per week. I now forward these emails to the SPAM reporting authorities in both Canada and the USA in addition to SpamCop and have told Bauer that they have lost me as a customer forever.

Date of experience: February 8, 2021