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The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.
This summary is generated by AI, based on text from customer reviews
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The packaging was perfection and the DVD was in excellent condition. And, it came in just a few days. The seller was honest and very helpful. The seller e-mailed to make sure the order was correct I couldn't have been more pleased with the entire transaction.
Do not buy from eCrater their office Is somewhere is Saudi Arabia. Chinese people can't speak English. Everything is cheap materials, shipping is forever! It's a scam! You will not get your order without a problem.
Wonderful customer servics, prompt reply, helpful, curteous... if i couldnt find something i simply emailed the seller and they were very helpful!
Purchased an item from one of their sellers and the item was never sent and was unable to contact seller. Ecrater support did nothing to help resolve the issue besides tell me to try and cancel the payment through credit card company or through paypal. You are taking a huge chance buying from this site.
Was a little small but product was PERFECT! Jersey was as illustrated and actually resembles real Jersey stitching..
Only $6 for Microsoft Office Pro 2016. Needed to use phone activation as it said would be likely since the codes don't usually work. Took 5 minutes to do the phone with automated Microsoft site and typing in numbers through my smart phone. Super easy. Will be buying more software from Ecrater!
I ordered a product from this site but after ordering and paying I was informed that the product was unavailable. I did get my payment refunded but ever since I have been inundated with spam emails. This is the only site that I have provided my email to in the last 3 to 4 months. Unless you enjoy emails for boner pills, don't use this site.
Good pricing, quick delivery, and good quality. We were very pleased to find Jungle Book with Jason Scott Lee for the price we did, everywhere else was 80 dollars and up. It is in good condition and not a scam. Thank you
I ordered the 2015 Catwoman figure. It was cheaper than what I was seeing elsewhere. It came quick, was actually bigger than I thought and was in perfect condition. You can tell it was packaged with care. I will order from him again
I ordered a SIMPLICITY S65 stick vacuum through ecrater, and ASOTV Store. I received the confirmation that I was billed and charged, but never any shipping or tracking information for my product. I reached out to "yolandasalas89" at AOSTV Store multiple times, and never received a response. Also contacted "juliannaandreana3657" at AOSTV Store asking about "yolandasalas89" and didn't hear from them either. ecrater.com was of little help in resolving this issue.
Mucha facilidad para encontrar lo que buscas y gastos de envío razonables. Espero encontrar más adelante más cajas de cerillas con temática western y guerra de secesión americana. Gracias
Ordered an autograph picture and two CDs from Tina Guo. The CDs are awesome and she was nice enough to autograph the picture to me personally. If you have never listened to her music before you should check her out! Super nice and sweet girl!
It was super cool and didn't think I would find the item I was looking for. Thank you so much!
I normally dont do online ordering but this site made it so easy and simple. I would definitely order from here again. The product was perfect!
Works perfectly and was in my inbox within a minute or two! Followed the direction in the email and it was ready to be used within 5 minutes.
One seller sent me dud white sage seeds and the other one sent me the wrong kind of chamomile that I paid extra for and you have to jump through hoops to get a refund because the site has nothing to do with the sellers
Do not buy from here
Great Business reasonable prices recommend future purchases, again great business hope to buy more in the future
Answer: I think you have to call the seller to get a tracking number
Answer: The tracking number indicates that the package is in transit: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902336058910009921719
Answer: Please contact the merchant directly. Click on the contact seller link in the order confirmation email that you received, fill out the form and click on the "Send" button.
Answer: You can visit directly https://sellername.ecrater.com
Answer: The review has already been removed by our team after you contacted our support.
Buy and sell on eCRATER, an online marketplace and free online store builder

