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Ecrater

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Ecrater

2.5
ecrater.com

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Ecrater Reviews Summary

The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.

This summary is generated by AI, based on text from customer reviews

service
81
value
83
shipping
77
returns
44
quality
78

We monitor reviews for authenticity

Virginia
1 review
1 helpful vote
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The packaging was perfection and the DVD was in excellent condition. And, it came in just a few days. The seller was honest and very helpful. The seller e-mailed to make sure the order was correct I couldn't have been more pleased with the entire transaction.

Date of experience: September 12, 2020
California
1 review
17 helpful votes
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Save yourself a headache!
September 9, 2020

Do not buy from eCrater their office Is somewhere is Saudi Arabia. Chinese people can't speak English. Everything is cheap materials, shipping is forever! It's a scam! You will not get your order without a problem.

Date of experience: September 9, 2020
Washington
1 review
1 helpful vote
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Review for seller
September 3, 2020

Wonderful customer servics, prompt reply, helpful, curteous... if i couldnt find something i simply emailed the seller and they were very helpful!

Date of experience: September 3, 2020
Arkansas
1 review
2 helpful votes
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Purchased an item from one of their sellers and the item was never sent and was unable to contact seller. Ecrater support did nothing to help resolve the issue besides tell me to try and cancel the payment through credit card company or through paypal. You are taking a huge chance buying from this site.

Date of experience: September 2, 2020
Florida
1 review
0 helpful votes
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Product
August 27, 2020

Was a little small but product was PERFECT! Jersey was as illustrated and actually resembles real Jersey stitching..

Date of experience: August 26, 2020
California
1 review
4 helpful votes
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Only $6 for Microsoft Office Pro 2016. Needed to use phone activation as it said would be likely since the codes don't usually work. Took 5 minutes to do the phone with automated Microsoft site and typing in numbers through my smart phone. Super easy. Will be buying more software from Ecrater!

Date of experience: August 23, 2020
Michigan
1 review
0 helpful votes
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Horrible
August 19, 2020

Do not order from ecrater. You will not receive your order and when you contact them they pretty much tell you sorry about your bad luck...

Date of experience: August 19, 2020
Wisconsin
1 review
0 helpful votes
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Spam email source
August 15, 2020

I ordered a product from this site but after ordering and paying I was informed that the product was unavailable. I did get my payment refunded but ever since I have been inundated with spam emails. This is the only site that I have provided my email to in the last 3 to 4 months. Unless you enjoy emails for boner pills, don't use this site.

Date of experience: August 15, 2020
California
1 review
1 helpful vote
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Pleased
August 13, 2020

Good pricing, quick delivery, and good quality. We were very pleased to find Jungle Book with Jason Scott Lee for the price we did, everywhere else was 80 dollars and up. It is in good condition and not a scam. Thank you

Date of experience: August 12, 2020
Maryland
1 review
11 helpful votes
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I ordered the 2015 Catwoman figure. It was cheaper than what I was seeing elsewhere. It came quick, was actually bigger than I thought and was in perfect condition. You can tell it was packaged with care. I will order from him again

Date of experience: August 10, 2020
Washington
1 review
24 helpful votes
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Never Received Product
August 10, 2020

I ordered a SIMPLICITY S65 stick vacuum through ecrater, and ASOTV Store. I received the confirmation that I was billed and charged, but never any shipping or tracking information for my product. I reached out to "yolandasalas89" at AOSTV Store multiple times, and never received a response. Also contacted "juliannaandreana3657" at AOSTV Store asking about "yolandasalas89" and didn't hear from them either. ecrater.com was of little help in resolving this issue.

Date of experience: August 10, 2020
Germany
1 review
1 helpful vote
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Cajas de cerillas
August 10, 2020

Mucha facilidad para encontrar lo que buscas y gastos de envío razonables. Espero encontrar más adelante más cajas de cerillas con temática western y guerra de secesión americana. Gracias

Date of experience: August 10, 2020
Illinois
1 review
13 helpful votes
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Ordered an autograph picture and two CDs from Tina Guo. The CDs are awesome and she was nice enough to autograph the picture to me personally. If you have never listened to her music before you should check her out! Super nice and sweet girl!

Date of experience: August 9, 2020
Maine
1 review
2 helpful votes
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Super job.
August 8, 2020

It was super cool and didn't think I would find the item I was looking for. Thank you so much!

Date of experience: August 6, 2020
Pennsylvania
1 review
4 helpful votes
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Super easy and great!
August 8, 2020

I normally dont do online ordering but this site made it so easy and simple. I would definitely order from here again. The product was perfect!

Date of experience: August 6, 2020
Ohio
2 reviews
0 helpful votes
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Works perfect!
August 5, 2020

Works perfectly and was in my inbox within a minute or two! Followed the direction in the email and it was ready to be used within 5 minutes.

Date of experience: August 5, 2020
Texas
1 review
0 helpful votes
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Duds
August 5, 2020

One seller sent me dud white sage seeds and the other one sent me the wrong kind of chamomile that I paid extra for and you have to jump through hoops to get a refund because the site has nothing to do with the sellers
Do not buy from here

Date of experience: August 4, 2020
Texas
1 review
1 helpful vote
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Great and easy-to-use
August 2, 2020

Great Business reasonable prices recommend future purchases, again great business hope to buy more in the future

Date of experience: August 1, 2020
Pennsylvania
1 review
14 helpful votes
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ECrater is a scam site dont buy anything from these crooks i ordered a simple golf mat never received it and cant seem to get my money back after multiple trys.

Date of experience: July 31, 2020
Tennessee
2 reviews
10 helpful votes
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GREAT!
August 1, 2020

I couldn't have had suchbetter service TXmart was awesome. Package was brand new and she shipped so quickly I have no complaints.

Date of experience: July 30, 2020

From the business

Buy and sell on eCRATER, an online marketplace and free online store builder


ecrater.com
Founded in 2004
Irvine, CA, United States