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Ecrater

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Ecrater

2.5
ecrater.com

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Ecrater Reviews Summary

The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.

This summary is generated by AI, based on text from customer reviews

service
81
value
83
shipping
77
returns
44
quality
78

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Lighter
April 2, 2021

I ordered a lighter for a birthday gift, never recieved, asked multiple times for a refund, all they gave me was cant give you youe money back & a date that is wrong, dont order anything from ecrater

Date of experience: April 2, 2021
Maryland
2 reviews
1 helpful vote
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Scammers!
March 29, 2021

Said my order shipped and provided a tracking number for an order shipped by Amazon to another address. Told PayPal it was shippedvia FedEx. Stay away!

Date of experience: March 29, 2021
Nebraska
1 review
1 helpful vote
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Great alternative to ebay
March 15, 2021

I shop on ecrater. I find great venders that have great products. I highly recommend you giving ecrater a good look.

Date of experience: March 15, 2021
Texas
1 review
4 helpful votes
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No products, No E-Mail answer!
March 14, 2021

Paid $31.80 for HP Power Supply on 2-23-21 to seller mediherb and have not received the product or a response to the E-Mail I sent.

Date of experience: March 14, 2021
Alabama
1 review
5 helpful votes
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Very Happy
March 8, 2021

Super fast delivery, perfect condition, works properly, cute package and 2 free gifts. What more could you ask for. I'm so very happy and will definitely order from here again.

+1
Date of experience: March 5, 2021
California
1 review
0 helpful votes
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AWESOME
February 22, 2021

Mary from lost-and-found is super trustworthy and very honest! HIGHLY recommended! Excellent seller.

Date of experience: February 20, 2021
Texas
1 review
0 helpful votes
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I have only conducted business through Ecrater as a seller and therefore can only derive information regarding customer satisfaction through reliable sources such as the Better Business Bureau. The rating listed here of three stars I believe to be a little inaccurate as the rating posted on the BBB website is one star. I believe this to be a far more accurate reflection of overall customer satisfaction with Ecrater. Having said that it is always important to maintain perspective in judging such things. You always have to account for the fact that a certain number of people are just insane and leave bad reviews for virtually no reason or to simply be petty. The second thing to consider is that Ecrater actually sells nothing themselves and are only creating an ecommerce environment in which to conduct business. They are not directly responsible for a sellers behavior. However, as a reputable and fair seller I believe myself to be in the minority. For reasons I can not account for Ecrater somehow attracts the absolute worst kinds of sellers. Horrible people who are in no way legitimate business people. This rampant scam filled environment costs me lots of money because how can you tell that I am a good seller out of all the bad ones that are driving people away. As a buyer why would you bother even taking that chance? Ebay stands out because they have a 100% money back promise to shoppers. They know how to inspire customer confidence. Yes that can be a pain in the $#*! to sellers like me because when the jack $#*! customers who just decide suddenly that they dont want something can lie and say that there was something wrong with the product when there was not. But it makes people who really want to buy feel better and safer. Ecrater just needs to get a handle on the sellers with a strict policy of no bull$#*!. Ecrater could offer that 100% on the first two purchases from a specific seller if that seller refuses to help its own customers and after that just banish the seller permanently. That way Ecrater gets to be the good guy and build a safe place to shop that people will come back to while minimizing the risk of the money back promise with sellers that refuse to play ball.

Date of experience: January 25, 2021
New York
1 review
2 helpful votes
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No one replied
January 24, 2021

Order No: *******
Order Date: 2021-01-17/00:43:39

Hello. I didn't receive my item yet. I emailed to seller four times but got no reply. I don't want my refund but I want tracking number and a confirmation date to receive item. I hope I haven't waste my money to fraud. A screen shot of product detail is in the photo and

*******@gmail.com. This is my email. I should get reply to this email about the date of arrival of my item and tracking number if possible. I need a response from seller. I hope you guys are not fraud but obviously very unprofessional. You guys should learn how to do business.

Again I don't want my refund but response to me and tell me the latest update about item.

Date of experience: January 23, 2021
California
2 reviews
0 helpful votes
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I bought Tilex in September, 2020. Safety seal broken and replaced w bleach & water not the Tilex. I thought perhaps I was wrong but at this moment I can literally see where the plastic safety wrap was cut.

Date of experience: January 9, 2021
California
1 review
3 helpful votes
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Just recently discovered this site and have found solutions to find a couple of items I wasn't able to find elsewhere.
Both times with different vendors providing good results, good communication and reasonable rates and efficient shipping.

Date of experience: December 26, 2020
Alabama
1 review
4 helpful votes
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ORDRED ALABAMA BEAN BAG CHAIR 11/26/2020, FOR $95.95, CONFIRMED ORDER THROUGH PAY PAL, 11/26/2020. BILL WENT THROUGH MY SEARS MASTERCARD ON 11/30/2020. RECIEVED PRODUCT ORDER # *******. ATTEMPTED 6-8 TIMES EMAILING FOR A TRACKING# OR A ETA TO THE WED SITES LISTED. AS OF 4 WEEKS NOW, I HAVE NOT RECIEVED BEAN BAG CHAIR OR ANY CONFIRMATION FOR DELIVERY. JUST TRYING TO GET A ANSWER. PLEASE CONTACT LARRY SMITH@ *******473. THANK YOU.

Date of experience: December 21, 2020
Arizona
1 review
2 helpful votes
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We are a family of movie lovers, and unfortunately lots we remember seeing long ago still have not been released on dvd. Thankfully there are movie fans who saved hard to find titles when could like Lost-and-Found-film! We like for price others charge for 1 movie Lost-and-Found-film has many ads with 2 movies on 1 dvd-r... and so many to choose from... our grandma likes classic films, our uncle westerns, my sisters tv movies... we love all the choices! Plus seller sends confirmation email after order and makes & sends with tracking number in a unique handmade artcase. Have added pictures of some we've gotten. Could not be more pleased with this nice, honest seller and the ease of ordering at the ecrater site. A+ all the way!

+3
Date of experience: December 17, 2020
Pennsylvania
1 review
6 helpful votes
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Horrible service.
December 15, 2020

I bought 2 bottles of produst from this merchant and they in mail broken and all the Syrup spill due to the mechant's own negligence.

He put glass bottles into an envelope, what else did he expect to happen?

His excuses were, his bottle had label on them so he do not believe that this is his stuff when I took the picture with the same package.

Here are his response to me.
Do not buy from them.

Date of experience: December 14, 2020
Illinois
1 review
5 helpful votes
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Bad business
December 13, 2020

I bought a jersey got the wrong size. Nothing about the wrong item sent except to say they would send me $15 back when my order was close to $50. Wanted item for Xmas and didn't get any response for days regarding the wrong item sent
You order from someone but stuff comes from China. What a terrible way to do business. Very disappointed and quite upset that they are stealing from me. They expected me to pay for the item return.

Date of experience: December 13, 2020
Illinois
1 review
7 helpful votes
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I have order 2 bottles of Apetamin from these people, not only it takes more than 2 weeks to get here but I received 2 broken bottles so I lost everything and I am yet to see anything responses to that.

I would never recommend this Ecrater site to anyone else.

Why would anyone put 2 bottles inside an envelope, post it through regular service and not expect it to be smashed.

+1
Date of experience: December 12, 2020
GB
1 review
2 helpful votes
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Amazing
December 10, 2020

I ordered a product from Ecrater which suggested would be delivered within 2 weeks ( although usually within 2 hours). I could not believe it as soon as my payment cleared I was able to download! I make all my own greetings cards and was terrified that I would not get them done in time for Christmas. Luckily as I said I was able to do them almost immediately. Thank you Ecrater you are a lifesaver. Having not used them before I shall not hesitate to use them again

Date of experience: December 10, 2020
Mississippi
1 review
1 helpful vote
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Bigger $#*! pills
December 7, 2020

I like it it helps me I want my penis to get bigger but I do not want it to mess with my insides I need it to use

Date of experience: December 6, 2020
New York
1 review
0 helpful votes
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Scam
November 24, 2020

My son was defrauded out of $1000 for a PS5. The PS5 never arrived. He paid $500, and was told to pay an additional$250 and he paid another $250. I'm so flipping mad, that he didn't come to me before he handed over the first $500

Date of experience: November 24, 2020
Rhode Island
1 review
1 helpful vote
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Purchase experience was excellent in all regards. Ordering was easy and item was delivered within a few days.

Date of experience: November 20, 2020
North Carolina
1 review
1 helpful vote
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Sour patch curry shoes
November 17, 2020

I appreciate the great service. Very fast shipping and great response time. They will be received in time for Christmas. I can't wait for my daughter to get these.

Date of experience: November 14, 2020

From the business

Buy and sell on eCRATER, an online marketplace and free online store builder


ecrater.com
Founded in 2004
Irvine, CA, United States