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Ecrater

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Ecrater

2.5
ecrater.com

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Ecrater Reviews Summary

The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.

This summary is generated by AI, based on text from customer reviews

service
81
value
83
shipping
77
returns
44
quality
78

We monitor reviews for authenticity

Washington
2 reviews
3 helpful votes
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Candy is the Greatest
January 1, 2016

Candy went way out of her way! Had friend bring to her at work, then to receive by Christmas, we canceled and I reordered for more shipping, then she took again to Fed Ex, then again with new label, was told it still wouldn't arrive, then he said it could. She is an angel! Extremely nice, professional, and caring. Thank You Candy. Made my Christmas gag gift. Happy New Year Candy and to everyone, it will be our very best year ever! Prayers for us all, everywhere around this world.

Date of experience: December 31, 2015
New Mexico
1 review
5 helpful votes
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ECrater Sales Site
November 17, 2015

I've had really good experiences buying on eCrater. I purchased from several sites with no problems and they items were as described and cheaper than I could have gotten them on Ebay. It's worth checking out. I did find since it is free to sell on this site that like most sites where the seller doesn't pay a fee they can have some high prices... that's unfortunate, but the purchases I made were excellent.

Date of experience: November 17, 2015
Washington
1 review
5 helpful votes
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Bought an item from Thaigrocery, never got the item, I emailed the seller multiple times, asking for either what I bought or a refund, got no answer, tried emailing Ecrater team, got no support, no help, please don't fall for it, a total rip off

Date of experience: October 5, 2015
California
1 review
8 helpful votes
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False advertisement
September 18, 2015

I ordered a phone that was advertised as being in brand new condition from a seller listed as evirtualz or shop majors (both names appeared at different times during this transaction). This to me means that it will arrive in new packaging, with an unused battery and SIM card, directions, and an invoice or packing list. What arrived was a used phone with scuff marks wrapped in an NFL paper towel and bubble wrap, a charger, and a piece of paper with a message stating that I will need to purchase a new SIM card and then do a hard factory reset. That is not a brand new phone. I e-mailed ecrater/the seller twice trying to get information on how to return the phone. I have yet to hear a reply.

Date of experience: September 17, 2015
Florida
1 review
8 helpful votes
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Ecrater is a great alternative to Ebay/Amazon if you are a seller. Customizing your store and creating listings is really simple. The listings stay up until you take them down which is great because you don't have to waste that additional time relisting the item. The only downfall is that with Ecrater you have to drive your own traffic to your store so you have to put work into doing your own promoting. As far as buyers go, you have to use caution when making a purchase and must do some research on the seller to see if they have any sales and check out their feedback. If you do your research you should be fine. Hope this helps :) You can check out our shop at http://tmshop28.ecrater.com/

Date of experience: January 20, 2015
California
1 review
6 helpful votes
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I purchased an android tablet, took 3 weeks to arrive and arrived broken, the power button was wedged inside unit so could not have passed the most basic final inspection. ECrater directed me to contact the seller and did not support me, seller advised I had to ship back to Singapore at my expense and would not issue a refund, only a new one, and it might take 30 days after arrival. THESE GUYS SUCK, do not use.

Date of experience: January 14, 2015
Oregon
1 review
12 helpful votes
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I have been doing business on ecrater for over 8 years and I've come across nothing but great sellers. I even opened a shop myself and started listing some of my things as well. I give them 5 stars.

Date of experience: January 8, 2015
Illinois
1 review
8 helpful votes
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While they demand e-mail only contact, all businesses must have a listed phone number. ECrater's is *******444.

Date of experience: December 16, 2014
Maryland
2 reviews
7 helpful votes
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Hello i need help on ecrater i try to search my listing on the stie and i dont see it why i only see it on my store

Date of experience: October 1, 2014
California
1 review
7 helpful votes
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A week ago, I purchased a very large set of markers from a seller named scrapbookallie on eCrater. I immediately emailed her asking if it was fraud. She denied it, and said she was sending the order out on thursday.
I replied asking politely for the shipping information. She never replied!

It's been a week. I didn't have the option to pay with paypal. I still don't know for sure that it's fake, but all signs say yes. I know she has been online because she adds things to her store often.

What do I do?

Date of experience: September 30, 2014
Oregon
2 reviews
11 helpful votes
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How do you know if your seller is active or not? >< I'm so scared that they will cheat my mom's money :( I want to find out my seller's email, but I can't find it. My seller is scrapbookallie

Date of experience: September 28, 2014
Tennessee
1 review
13 helpful votes
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I sell on here, and I am happy to say I like it. I have been on ebay since its inception, and still sell on there today. The ecrater site has less traffic than ebay. But I have not had an issue with any ecrater seller or customer... my username on ebay and ecrater is midtnpower. We have over 6500 combined sales on the 2 sites, and 100 percent feedback on both.(never a neutral or negative). We welcome any of you that think either is a scam site to try us out!

Date of experience: September 14, 2014
Japan
1 review
5 helpful votes
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I bought some curlformers from this seller http://www.ecrater.com/p/*******/24-long-extra-wide-with-storage-case?keywords=curlformers and I had no issues. The shipping was fast and they have positive feedback.

Date of experience: August 20, 2014
Louisiana
1 review
6 helpful votes
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I am interested in purchasing an engagement ring set and I see one from Seller http://bwjewelry.ecrater.com/p/*******/sz-8-3-ct-round-princess-antique

How do I know this is real? I love the way the ring looks and I see a lot of comments, more negative than positive, should I just try it for myself, or is there anyone that has ever bought from this seller before "BWJEWELRY" and could offer their experience?

Thanks :)

Date of experience: July 22, 2014
Washington
1 review
5 helpful votes
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I am a seller on eCRATER.com (http://germenchocolate.ecrater.com). From my experience as a seller, everything is great except traffic.

I don't expect the kind of traffic we get on Ebay or Amazon, but I only have a few sales per month and I'm sure my high quality low price items are not the problem.

I think one way to get sales going is to have buyers leaving feedback and eCRATER needs to do a better job to encourage buyers to leave feedback.

On Ebay about 30% of buyer would leave feedback(100% positive for me), but on eCRATER so far no feedback.

I hope the traffic will improve over time.

Date of experience: July 5, 2014
California
1 review
4 helpful votes
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WATCH OUT SELLER " BIKE2012 " on S. T Dupont lighter it is a scam and Fraud, if you have any issue with your item, Seller never accept a refund and try to blame on your fault, to refused from refund.
Seller even not worth for 1 star

Date of experience: June 23, 2014
GB
1 review
10 helpful votes
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Ecrater enables Sellers to set up their own site / page, enabling them to upload their logo, pictures and to connect with the stores facebook page. It also enables sellers to accept credit card payments through Stripe, or simply through Paypal and google checkout. Ecrater uploads all listings to itsmarketplaces (US, UK, AU), but also sends them to Google Shopping for free as well as allowing sellers to import listings from ebay. However unlike bigger market places, you have to sponsor your site by your self, and you can do so by connecting your store through Adwords and Facebook, meaning you can sponsor your site (this is not free however). You can upload your listings for free, and they will stay there until they are sold out (unless you remove them), and they will charge a small fee only if you sell your product. Now this all sounds great however there are some slight disadvantages to ecrater compared to other sites. It does take a while to start selling products, especially if you don't sponsor your page. It also does take some time to set up your store, and some IT knowledge is needed. Sellers are not allowed to leave feedbacks to buyers, and often people forget they have listings on ecrater as they do not time out, so ALWAYS check that you are buying from an active seller by emailing them first and by checking their feedback. Unfortunately the ability to personalize your own site is limited, and they have a fairly old looking interface (looks like its from the 90's) however the ecrater team is always bringing up new updates, and I am sure that they will soon update the looks of the sellers sites, as the have already done with the market places. Overall I find that ecrater is a great alternative to ebay and amazon, less fees, and more freedom for sellers (ebay sellers will understand me here) and I definitely would racomend it to everyone! Happy selling from Maerg2014 :)

Date of experience: March 1, 2014
Louisiana
2 reviews
23 helpful votes
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A very professional fantastic site to sell on. One of my favorites and did I mention... FREE!

Date of experience: February 18, 2014
Spain
1 review
1 helpful vote
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Im purchased from seller soccershirts2013 two soccer jerseys and im really happy with transaction! I think its good website

Date of experience: January 27, 2014
Ohio
2 reviews
2 helpful votes
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I have purchased multiple adult toys from seller discounterotica.ecrater.com and have had great experiences. Great customer support from I believe her name is Brooke and always fast shipping. I highly recommend them.

Date of experience: December 8, 2013

From the business

Buy and sell on eCRATER, an online marketplace and free online store builder


ecrater.com
Founded in 2004
Irvine, CA, United States