Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really like my order i was pleases great deal ecarter is a great service. I would use it agine for my. When i buy a agine i will
Very easy and quick to respond with any questions. I love this site. Going through the different merchandize, it explains what to do and when I had a simple question I received a response within a short time.
I have bought items online since the internet was an infant and have had thousands of transactions.
That said, I do know what is good and bad as far as sites are concerned.
I shop eCRATER with total confidence. This site should be bookmarked so you can browse through the many things offered on this great site. Give it a good try, it is worth it!
I rate eCRATER as fantastic!
My items arrived very quickly and in excellent condition. The site was easy to use, I am very satisfied.
Great service. Easy, quick, appears trustworthy. Outstanding!
I am really happy with the jersey I purchased. Great quality jersey and at the best price I found anywhere. I will definitely be coming back.
Giving them a one star review would be giving them a compliment. We bought a pair of Apple AirPods for our daughter and son in law for Christmas. They received the items promptly but couldn't even use them because they were of such poor quality. They contacted Apple about them and were told that they weren't made by Apple and were a cheap knockoff. Trying to get real ones or our money back but aren't holding our breath since no one from there has answered. Will NEVER order from them again and wouldn't recommend that anyone else should.
I am impressed, My health care product is high quality. You included everything you could need. There literally is no one out there as efficient as you are. It came from NM all the way to DE in just one day! I would have thought you delivered it yourself. Thank you, Marie!
Love the product so much... fast shipping. Product is great. I buy several from this seller and so far so good
My order never arrived so in my opinion this site is not worthy of being used. The house is attended so it was NOT porch pirates.
Bought a Fitbit Ionic for my husband for Christmas. The item I received was NOT in new condition and will not even charge or turn on! I have emailed this company on 12/06/19 and have yet to hear from them! DO NOT BUY from this scam of a company unless your don't mind giving your hard earned money away!
ATTENTION: PLEASE READ BEFORE MAKING A PURCHASE... This fragrance smells so good but hard to find I found it here for $40 but I read the fine print on the website and it said to contact the seller to make sure they are still in business. Because the business information has not been updated in a year. SCAM all the way...
Just to let you online shoppers know this site is a SCAM! We ordered our 2 year old grandchild a big CHRISTMAS gift from this site only to learn at midnight last night they can't ship the order due to something going wrong with the product. Then we get a refund email saying that PAYPAL WILL REFUND A CREDIT CARD THAT ISN'T EVEN THE CARD WE USED OR OWN. NEVER EVER TRUST THESE TYPES OF BUSINESS NAMES... FOREIGN, FOREIGN, FOREIGN, OR THE STATE OF CALIFORNIA. I hope GOD is looking at the scammers that took our money and her gift!
100% satisfaction! What was advertised was EXACTLY what I received with one exception! I got a tad MORE than I thought! Definitely will be visiting this site again!
Just to let you online shoppers know this site is a SCAM! We ordered our 2 year old grandchild a big CHRISTMAS gift from this site only to learn at midnight last night they can't ship the order due to something going wrong with the product. Then we get a refund email saying that PAYPAL WILL REFUND A CREDIT CARD THAT ISN'T EVEN THE CARD WE USED OR OWN. NEVER EVER TRUST THESE TYPES OF BUSINESS NAMES... FOREIGN, FOREIGN, FOREIGN, OR THE STATE OF CALIFORNIA. I hope GOD is looking at the scammers that took our money and her gift!
I ordered a Christmas gift in November. I have yet to receive anything. I have contacted via email. I get no answers. The site said 30 day money back. I'm not holding my breath... on to BBB.
Ordered a customized jersey. Got it in time for Christmas & it's exactly what I wanted & paid for! Highly recommend this seller.
I'm not ordering anything from them! They have no fricking phone!
Don't trust any one on the internet that doesn't have a phone! They are hiding after they sell!
Keep up Great Work This was a Chance for me alot of people discouraged me from using thiz site but i gave them chance
First of all, I bought a charger that claimed to fit my battery on my laptop. I bought it at $65, which was coming from China. Finally received the charger and it didn't fit. I e-mailed the website (which was someone in California) they told me that no it won't fit your battery and to send it back to China, then they would credit back my account. After e-mailing the company several times about why should I have to pay to send it back when it clearly states that it should fit, no response! So I had no choice but to send it back at the cost of $23.50 (which was the cheapest way to do it. So stay clear!
Answer: I think you have to call the seller to get a tracking number
Answer: The tracking number indicates that the package is in transit: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902336058910009921719
Answer: Please contact the merchant directly. Click on the contact seller link in the order confirmation email that you received, fill out the form and click on the "Send" button.
Answer: You can visit directly https://sellername.ecrater.com
Answer: The review has already been removed by our team after you contacted our support.
Buy and sell on eCRATER, an online marketplace and free online store builder

