Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So this seller (krotosports) first tried to get me to hit the "get receipt" button on here when I first ordered the product. I asked why would i do that if I didn't receive the jersey. He said that it was a block on my money but I would have to do that for him to receive the money. The amount that was on hold wasn't even the 43.00 I paid. I asked did he rip me off he said no I would get me purchase. Weeks later I emailed about a tracking number. The seller then said "I sent you the tracking #, the product didn't come" I told him no to both and after that the seller never emailed me back. I emailed the person everyday and still no reply
The description of the jersey said it had stitches letters and such. When I received it I have never seen a jersey EVER look like this. For one it says it's a adult XL but it's close to a youth. The color is a faded brown and where the number 81 is was just white. Linda like the jersey was white and the faded the rest Brown. Same with the name plate on back. When I emailed him the complaint he said send it back. He knows it will cost to much to send $37 jersey back to China than it's worth. You are screwed!
And the description is still the same after my complaint.
This is a scam!
Over 45 days from order, no product and no response! Will now have to escalate thru PayPal. Do not use this site!
I would never recommend this site to anyone. I placed an order and they did not send me what they sold me. They sent a cheaper model and have refused to correspond with me. DO NOT shop this site unless you want to get ripped off.
This guy took my money on 04/03/2020 from Ecrater Then Gave me Nothing Been trying to get my money back but PayPal is close due to Covid. He sense has removed the listing. He said he was from the USA but that was a Lie to:"I would love to get my hands on him/her/it.
To:
Satria Bekasi
Wed, May 13 at 10:32 AM
Where is My Order I am about to report you to *You can file a complaint with eCRATER if you have not received your order, and the merchant does not respond, and 14 days have passed since the order was placed.
Order No: *******
Order Date: 2020-04-03/07:12:23
Ship to:
Tim
Waterville, Maine,
United States
*******@yahoo.com
Seller: lvetizavh
10'' Ceramic Water Filter Candle For Gravity Purifier Cleaning Replacement Part: 2 x $8.54 = $17.08
Sales Tax: $0.00
Shipping: $1.98 (Regular US-Mainland)
Total: $19.06
Payment via: PayPal Express Checkout
Product URL:
https://www.ecrater.com/p/*******
I bought a refurbished phone from a ecrater seller Ed Shabani *******@yahoo.com. He sent me a phone with and lifted screen and a swollen battery that I discovered when I took it to best buy. I m a bit naive I wanted a new phone and when the phone came I saw the lifted screen. I asked for a refund but he said he would send me a case. I thought the screen was a minor thing so I took it to best buy they said the phone had a swollen battery and it would cost 500$. I had already paid 300$. Best buy said to file a claim. I did but I also notified the seller just in case the insurance wouldn't cover it. He swears I'm a liar they tested the phone and that he said he said he would give me a refund that is a lie. Ecrater doesn't do anything about it and he is a shady business man. DONOT TRUST THIS SELLER.
I never received my product and I cannot get ahold of anyone to get my refund. I will never order from them ever again. You have to email to speak to someone and noone gets back to you. Do not order from here this has happened to a friend of mines to. She ordered the first time and didn't get the product she was supposed to get they gave her a cheap product but charged her top dollar and the second time never received her stuff so please do not order from this ecrater site it's a joke. I would've never given any stars but you have to in order to submit your review but it deserves 0 stars
This seller hadnt updated her site for a while so there was a note about contacting the seller. I contacted her, she responded immediately. I bought the item and it arrived within 2 days. Best transaction ever.
100% ginuine product. Trusted company from 1st hour of my order to the shipment they always emailed.
I ordered a buffalo bills ring over a month ago got a tracking number and everything nothing ever came and theres no way of tracking it they took 30 dollars off my card i want it back
My Wife & I have always use NectaSweet in our Coffee for over 30 years & would not use any other sweeter because of the bad taste.
Tried to cancel order before it shipped. Contacted after it shipped, and told no refunds. Was stated nowhere on the sellers page. I feel like that's pretty important info, as I never buy anything I can't return. Buyer beware when dealing with seller eurekatreasures.
$750 item. Seller never had the inventory. Doesn't respond to emails. Will only answer the phone when called from a new phone number. Gives the runaround on who or how the refund will come even though the merchant ID for the charge is CLEARLY the seller. I feel dumb and have filed dispute, but this is ridiculous. Would have been better off sending the money to the "you're the sole heir of uncle so and so in some random country" scam.
I have to say stuff on here is awesome ordering again real soon really easy process great quality authenticity
I ordered an item and i never received it. The ecrater person i contacted did absolutely nothing to resolve it. DO NOT PURCHASE FROM THIS SITE!
Ordered an item from a merchant named Atkoo from this site. The money was taken out of my bank account, but I havent received a confirmation email or any tracking information. How do I contact this Atkoo merchant?
I purchased Patrick Mehomes jersey on 4/12. Was told 10 days. Today is 4/29 and no jersey, but they had no problem taking money from senior. Ridiculous that PayPal can't do something about this. Have notified bank and BBB.
Super super fast shipping! Packaged nicely. Love my Minifigures. Thank you, will purchase from again.
Answer: I think you have to call the seller to get a tracking number
Answer: The tracking number indicates that the package is in transit: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902336058910009921719
Answer: Please contact the merchant directly. Click on the contact seller link in the order confirmation email that you received, fill out the form and click on the "Send" button.
Answer: You can visit directly https://sellername.ecrater.com
Answer: The review has already been removed by our team after you contacted our support.
Buy and sell on eCRATER, an online marketplace and free online store builder

