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SCAM
Please do not order from this people. I did get free offer to thier products from Sam's Club for being loyal customer and they end up charging me $99.00 dollars straight from my account claiming I fail to call and cancel with in 15 days of thier policy which I did call exactly on that day but what they did is they withdraw money on the 14th day. I called and complain about it and they gave me back half of it. To me that is dishonest and people need to know what's up.
I COMPLETED AN ONLINE REVIEW FOR COMCAST TV. FOR DOING SO I WAS GIVEN A DISCOUNT FOR YOUR PRODUCT. ONLY TO BE CHARGED $5.99. I RECEIVED THE PRODUCT AND WAS CHARGED $5.99. NOW ON MY CURRENT BANK STATEMENT YOUR COMPANY HAS DEDUCTED AN ADDITIONAL $99.95 ON FEB. 10TH. PLEASE EXPLAIN WHY.MY E-MAIL ADDRESS IS *******@gmail.com MY DIRECT PH.# *******777 MY NAME IS JIM I WILL BE CONTACTING COMCAST ALSO FOR ANSWERS AND REIMBURSEMENT.
I was also conned by these scumbags and altho they refunded half of my money they said they would refund rest when i return item they are also ignoring my emails even after explaining i cant afford to lose money from my disability allowance
Like many others, I was conned into sending for a free trial October 2015. Nowhere was there any reference regarding a time limit for cancelling any further orders.
When I had my bank statements I saw that £73.98 had been taken out by this company.
After a heated phone call I was refunded £36.99, and was promised that when the item was returned the remainder of the money would be refunded.
Several attempts were made to return products, but the post offices couldn't accept it because of the batteries it contained.
Was advised to take out batteries then send item. This I did costing me a further £5.50. And a trial costing £4.99, plus phone calls. This was indeed a great FREE trial worth having.
Several e-mails and phone calls to abrupt customer service personel I am still awaiting
Rest of refund today 4/3/16. At 71 years of age I GIVE IN... and hope that I am an OLD DOG that HAS learned new tricks.
I got a Free ecig from them. I just had to pay shipping. 2 weeks later they charged me $99.95. No where in the initial offer did it say anything about me having to pay for it. I called them and they said it was free for 2 weeks then they charged me. It was only free for two weeks. I put a stop on the payment. I hope that works.
My free trial was supposed to be 4.95 shipping. But I just got my card statement and I have a 99.95 charge on it that has already been paid. I am going to talk to my lawyer tomorrow and see about starting a class action suit against this company!
SCAM! They trick you them take $99.95 from you! Contacted my bank immediately after noticing the $99.95 charge. Bank froze my card so payment wouldn't go through! Tried to call the # listed on the bank draft, it isn't even theirs! Finally reached them and operator was rude and demanding! Avoid this place at all cost!
They trick you into thinking this is a free thing for going a survey, only to find out weeks later they charge your credit card. When you call they tell you the truth that this is a monthly membership scam that they keep charging you every month. Oh they give you some juice refills and tips for 29.99 per month, really? You can buy those at any vapor store for $5. Wish they would be up front and not so sneaky, because I did enjoy the ecig vapor smoke. Live and learn, nothing is for free, they are con men, and scam artist, BEWARE, enter at your own risk. What a headache, all for no reason, stay away from this brand.
Charge you monthly without showing it when the transaction is made. Somebody should legally do something. They are stealing people's information, and money.
They said it was free, just pay for shipping & handling of 9.95. WRONG... what they DONT tell you is that its a membership. They claim they "sent you an email" with the details which they dont because they dont want you to know that two weeks later they debit your account for 100.00 dollars. Thats 110.00 dollars for an ecig that is only worth 19.99, and then it stops working 3 days later. BUYER BEWARE! DO NOT SHOP OR BUY FROM THIS RETAILER BECAUSE IT IS A BIG RIPOFF SCAM
It is a scam and u wont get any money for a survey gift
I got a popup offer while paying a Kohl's credit card bill, it included the name of Kohl's in the offer saying that they would enter "Kohls" so that I could get the offer of paying only $4.95 for an introductory Ecig started kit. There was nothing on what I filled out about being charged if it was not returned in 15 days or an enrollment in any other program.
I got a call from my credit card company to have me validate the $99.00 charge I just got from them. The credit card company had put a hold on the card pending my verification. I had them go ahead and cancel the card for me because I realized I had been scammed. They gave me the number to call for ECIGS to cancel also *******565. When I called them ( 9:00 AM was not a bad time) I spoke to April who told me they had sent an email that clearly stated the terms about halfway down the email. I had opened the email just to be sure I was charged only $4.95 and never read to the bottom. I am SURE the offer never said anything about a subscription. April offered a one time charge offer of $40.00 to keep the product. I told her to cancel and she sent an email with RMA #.
The ecig is not even worth the $40.00. I am not even sure I should feel obligated to pay to return it.
Anyway - it is a scam. I think the only reason I think I fell for it is because I do reviews for products I get at a much lower cost in order to do unbiased reviews. (When I do reviews they are HONEST and not always glowing, watch out when you see too many 5 star reviews about "amazing" products) Getting something at a low cost is not strange to me, that and the use of the Kohl's name roped me in. Thank goodness for a credit card company being on the lookout for me.
Lynn
Beware, if you respond to their free sample they automatically enroll you into refils. Customer Services are very abrupt. Treat with caution.
I ordered some of these and over a period of three months had received your e-cigs... However, I kept getting lumps and open sores' on my lips, so stopped using them for a period! I then went back to smoking these only to find that I still got sores' and bumps and to make matters worse... two and a half packs i. E. 13 to 14 cartridges were completely "EMPTY"! When I called your office they told me that I was over the 30 day period so therefore could not get a replacement or refund!... Quite frankly your product STINKS and is OVERPRICED! You charge £39.99 for 5 cartridges whereas other companies only charge £6.99... Why such a HUGE DISCREPANCY IN PRICE? Considering also that yours are made in China!
I have a good mind to send some of the ones that still have a small amount left to be tested by...
THE TRADING STANDARDS OFFICE
To be "Tested" bearing in mind the "QUALITY" of anything made in CHINA leaves a lot to be desired! There have been numerous programs on television that will make you realize what I am talking about...
You and your company should be ashamed of yourselves!... Your PRODUCT is FRAUDULENT and SHOULD BE TAKEN OFF THE MARKET...
Use a gift card! Don't use your bank card! They will charge and charge and charge it!
The product is worthless.
IF YOU GIT IT FOR FREE, SEND IT BACK BEFORE NEXT MONTH YOU ARE CHARGED
$99 FOR IT. SURPRISE! If you can. Customer service page would not pull up for me so had to call to get RE#. Reserch other comments before you believe me.
ecigsbrand.com is a scam company. The original offer was supposedly from a Time Warner survey. I was supposed to get a starter kit for $3.95. That instantly went to $9.95. I called and cancelled because I smelled a rat. They supposedly cancelled my order the same day but were going to charge me the $9.95 anyway. They gave me an RMA number to put on the package for the return. The gave me a tracking number that is not recognized. I tried to call during business hours and the phone one the customer support had been disconnected. I cancelled my card immediately. If you have given this company your card info cancel the card right this minute. I'm not kidding and I am embarrassed but I thought it was legit because it looked like a Time Warner offer for completing the survey. Run from this company before they clean out your bank account. I'm not giving you my password.
This is a SCAM! RUN fast. The $9.95 introductory offer for shipping is only the tip of the ice berg. Then you will get charged $99.95 after 15 days and can ONLY get a refund if you didn't open the package and try it... who orders something and doesn't try it! I am SO pissed that I have had to pay for this stupid electronic cigarette and the cost is enormous!
A smooth draw, I have been vaping for 8 months trying different brands this has to be one of the better ones.
Do NOT go near this. It is a card scam. If you have paid them using your card, consider getting a replacement card - otherwise, they will make multiple charges and drive you nuts trying to get ANY sensible redress.
