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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Really good nice setup.The arraignment very stunning with white and blue coloration scheme.
Clear instructions, but not warned that snapdragons might be substituted for the gladioli which symbolize strength of character, faithfulness, integrity & remembrance. Very disappointing substitution & when glads are in-season in the Janesville area. Otherwise as expected in shape and color.
It would have been helpful if there were an option for adding a few more flowers to make it fuller, especially since the height was disappointing with the drooped- over snapdragons compared to how tall, full pink double snapdragons would have appeared.
It was straight forward with clear instructions.
Very quick and easy to use. Thank you for keeping me informed about the delivery of flowers to their destination.
Recipients were very complimentary about the flowers they received and thankful.
We order flowers for the Glenn Frank funeral in Toms River, NJ (it was held 9/9). We live in New Mexico so we're unable to attend. We learned from his daughter that the flowers were never delivered or received at the funeral home or by the family. We are very disappointed, and embarrassed.
Ok, from the obit web site
Nice variety with different $ ranges.
Great experience and delivered on schedule. Very beautiful arrangement.
Why do you put info on funeral house website for flowers then when you order you say you don't deliver to that zipcode
It was very easy to order and the prices were good.
Family lived away but said it was very pretty. We live away and couldn't make it back for funeral but wanted to send flowers for my husbands sister.
Wonderful person in Customer Service. Her name is Jordan, and she is very compassionate, and goes above and beyond to help you.
Flowers were delivered and were nice.
A little expensive on the delivery charges.
But all went well.
Easy site to use. Many beautiful choices! Flowers and plants were beautiful!
Did not attend chapel. Glad well received by family.
Thank you fast Service!
Would have liked to have received a photo from the actual flowers delivered.
Thank you.
It was very easy and convenient and easy to place order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members