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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I chose this website to get a textbook I needed online for cheaper than getting it straight from the publisher. Overall, it was fine using it, but for a while the website wouldn't let me log in for some reason, and the password reset link didn't actually change my password. Also, accessing the book is weirdly convoluted, and you have to go through a bunch of websites before finally being able to access the text. But, as I said, I got the textbook fine, it just wasn't a 5-star experience.
Great and easy to find books! Amazing price! Easy to access material.
Everything worked out smoothly, and I got my textbook right on time.
Ordered my book and it came quickly with no issues. Would easily recommend to others.
I love and appreciate the fact that you provide Electronic versions while shipping textbooks
Good, it was good. I'm using the book so we'll see how it turns out.
Thank you for being a valued customer! -eCampus
Came on time but I returned the book because I didn't need it.
My book order experience was great! The process was smooth, the website was easy to navigate, and checkout was hassle-free. The delivery was fast, and the book arrived in perfect condition. I appreciated the timely updates and excellent packaging. Overall, a reliable and satisfying shopping experience.
Easy to use. Order arrived on time. Book in great condition one
I thought it was pretty cool. I just don't know when I have to return the book. Can you please tell me when I have to return the book? It was really easy to find my book and purchase it. I haven't mailed it back yet so I don't know how that experience will go
Hi Cailyn,
Please have your rental in UPS tracking by 05/30/25 with the prepaid shipping label from within your MyAccount. Thank you for choosing eCampus!
Good place to shop for books. Very professional. The prices were decent.
Hi Haley,
We shipped your order from our warehouse in KY directly to the address provided to us. Thank you for shopping at eCampus!
Easy to order but wish to have the option to purchase outright rather than rent books right away.
Ordered fast shipping and it came just in time! So happy with their service
Books need to arrive sooner class start and it make student to fall behind due to the fact the book are inexpensive.
Received my book before time anticipated. Came in perfect condition.
Came on time and early which was very convenient. Also the book is in perfect condition.
Ordering book was easy. Delivery was slow didn't get the book until 2 weeks into the course.
Thank you for choosing eCampus!
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Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


We sincerely apologize for any inconvenience you have experienced with your order. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!