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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,521 reviews

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Texas
1 review
0 helpful votes
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Finicky but works
February 22, 2025

I chose this website to get a textbook I needed online for cheaper than getting it straight from the publisher. Overall, it was fine using it, but for a while the website wouldn't let me log in for some reason, and the password reset link didn't actually change my password. Also, accessing the book is weirdly convoluted, and you have to go through a bunch of websites before finally being able to access the text. But, as I said, I got the textbook fine, it just wasn't a 5-star experience.

Date of experience: January 20, 2025
Erin C. eCampus.com Rep
over a year old

We sincerely apologize for any inconvenience you have experienced with your order. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!

California
1 review
0 helpful votes
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Awesome
February 22, 2025

Great and easy to find books! Amazing price! Easy to access material.

Date of experience: February 27, 2025
Pennsylvania
1 review
0 helpful votes
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My order was good
February 22, 2025

Everything worked out smoothly, and I got my textbook right on time.

Date of experience: February 12, 2025
Virginia
1 review
0 helpful votes
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Would recommend.
February 22, 2025

Ordered my book and it came quickly with no issues. Would easily recommend to others.

Date of experience: February 12, 2025
Michigan
1 review
0 helpful votes
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Great service
February 22, 2025

Great service - quick delivery and had what we were looking for

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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I love and appreciate the fact that you provide Electronic versions while shipping textbooks

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
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Good
February 22, 2025

Good, it was good. I'm using the book so we'll see how it turns out.

Date of experience: February 11, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

Connecticut
1 review
0 helpful votes
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Came on time.
February 22, 2025

Came on time but I returned the book because I didn't need it.

Date of experience: February 11, 2025
Nebraska
1 review
0 helpful votes
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Good experience
February 22, 2025

My book order experience was great! The process was smooth, the website was easy to navigate, and checkout was hassle-free. The delivery was fast, and the book arrived in perfect condition. I appreciated the timely updates and excellent packaging. Overall, a reliable and satisfying shopping experience.

Date of experience: February 11, 2025
Colorado
1 review
0 helpful votes
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My review
February 22, 2025

Easy to use. Order arrived on time. Book in great condition one

Date of experience: March 1, 2025
Colorado
1 review
0 helpful votes
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Cool
February 22, 2025

I thought it was pretty cool. I just don't know when I have to return the book. Can you please tell me when I have to return the book? It was really easy to find my book and purchase it. I haven't mailed it back yet so I don't know how that experience will go

Date of experience: February 11, 2025
Erin C. eCampus.com Rep
over a year old

Hi Cailyn,
Please have your rental in UPS tracking by 05/30/25 with the prepaid shipping label from within your MyAccount. Thank you for choosing eCampus!

New Jersey
1 review
0 helpful votes
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A good place to get books
February 22, 2025

Good place to shop for books. Very professional. The prices were decent.

Date of experience: February 25, 2025
Texas
1 review
0 helpful votes
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Shipping problem
February 21, 2025

Shipping provider did not ship directly to me…………………………..

Date of experience: February 11, 2025
Erin C. eCampus.com Rep
over a year old

Hi Haley,
We shipped your order from our warehouse in KY directly to the address provided to us. Thank you for shopping at eCampus!

California
1 review
0 helpful votes
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Student
February 21, 2025

Affordable and available. Got to me quick and in good condition

Date of experience: February 11, 2025
Massachusetts
1 review
0 helpful votes
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Good
February 21, 2025

Easy to order but wish to have the option to purchase outright rather than rent books right away.

Date of experience: February 11, 2025
Missouri
1 review
0 helpful votes
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Great- fast shipping!
February 21, 2025

Ordered fast shipping and it came just in time! So happy with their service

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Book need to arrive with two days
February 21, 2025

Books need to arrive sooner class start and it make student to fall behind due to the fact the book are inexpensive.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great timing
February 21, 2025

Received my book before time anticipated. Came in perfect condition.

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
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Good service
February 21, 2025

Came on time and early which was very convenient. Also the book is in perfect condition.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Slow delivery
February 21, 2025
Updated review

Ordering book was easy. Delivery was slow didn't get the book until 2 weeks into the course.

Date of experience: February 11, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for choosing eCampus!


Tygg
September 20, 2024
Previous review

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Date of experience: September 9, 2024