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DropboxReviews 210

1.9

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Dropbox Reviews Summary

Dropbox has a rating of 1.9 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dropbox most frequently mention credit card, customer service and free trial. Dropbox ranks 109th among Online Storage sites.

service
36
value
33
shipping
10
returns
18
quality
30

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Arizona
3 reviews
9 helpful votes
Follow Candace W.
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This site is totally useful when it comes to sharing files

Date of experience: December 24, 2011
Switzerland
1 review
2 helpful votes
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Uf someone tell you bad stuff about dropbox, that is probably because a competitor pay this dude a fat big check for it... dropbox is too awesome its definitively on my top 10 websites ever

Date of experience: October 2, 2011
Washington
9 reviews
30 helpful votes
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Never had a wrong with this client. Sharing files ranging from docs, clips, music, and files (above 24 mbs or whatever you think is big) that are above what emails can send is simply amazing. I've used it for plenty of organizations and family members. Get it! What's good about it... Its free!

Date of experience: September 27, 2011
Minnesota
1 review
3 helpful votes
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Dropping two stars for honesty. Dropbox creates contact lists from your email contacts without asking your permission. When you use Dropbox's "Invite by email" widget to invite friends, Dropbox keeps the email addresses as a contact list within your Dropbox account. When you go to share a folder and begin typing a name, several names from your email contacts appear. Dropbox does not allow you to remove those names, even if most are people with whom you would never share. Don't type too fast when sharing!

Date of experience: September 19, 2011
California
13 reviews
61 helpful votes
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Great find Ash A
August 20, 2011

Great find Ash A. I almost forgot about this. We onced used this in our office.

The best part for me here is how it is setup to be just like any ordinary folder in your local hard disk. Just drop any files in there and it instantly uploads it to their servers.

Date of experience: August 20, 2011
California
12 reviews
61 helpful votes
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When DropBox was just out of the box, I got an account. I have never used it much, but every time I have, it has saved my bacon! I only use the free account, but the paid ones just add more of the same. It does what it says it will do. The interface is clean and useable. I can never ask for more than something that works and looks nice and is free for my needs!

Date of experience: August 13, 2011
California
37 reviews
339 helpful votes
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This is an amazing service that I use constantly! It's a sort of file-storage system. You get 2gig free, (but you can get additional free storage for referring friends). It has drag and drop capability, and even has apps for Android and iOS.

The best thing about it, is that you can choose a file, then send a link for someone to download it. This is really handy if you need to share large files that won't send by email. You can also share folders, although I do not like to do this, (my friend shoved a bunch of stuff in there that just ate up the space).

Trust me, once you start using it, you won't know how you did without it!

Date of experience: August 10, 2011
Australia
143 reviews
755 helpful votes
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Drop-box is well-designed and an encrypted service. In total - anyone can add up to 8GB of free storage. This is large compared to most other services that offer free secure online storage. The biggest benefit about having online storage is that when your computer decides to retire, or you accidentally delete something, you have this backed up on a secure server. Just as simple as 1... 2... 3 to recover it!

BUT - here comes the down side. I recommend that no one store personally identifiable information with this service. This includes email addresses, phone numbers, street information or even your medical information. Basically anything you don't want the world to see, don't put on Drop-box. I say this because their recently was a depute over their privacy policy how they were promising more than they can deliver. Their privacy policy was in fact promising more then they could deliver. For example, it was said that when under investigation they unencrypted all your files. This means anyone in the world can see your unencrypted files and publicly release it. The last thing you want is your entire medical history posted over the internet. So - overall - my warning is not to trust this service with personal information. I would recommend VeriSign PIP for that sort of information.

Date of experience: June 18, 2011
Louisiana
4 reviews
9 helpful votes
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Love dropbox to death. Their iphone app is even more special. Both the site and the app allow me to share files with my family with lots of ease. The UI is very easy to use. Thank you dropbox.

Date of experience: June 15, 2011
New York
4 reviews
18 helpful votes
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I can't live without it. I back up all files, pictures and everything else. For $9 per month, you get 50 Gigs! I think they just got bought out by Google. I no longer carry memory sticks because of dropbox.

Date of experience: May 9, 2011
New York
114 reviews
844 helpful votes
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Great service for moving large files among people who don't have a common FTP or other server upload ability. Plenty of capacity for most usage (especially large graphic files like photos straight off your camera card). Free and very easy to use.

Date of experience: May 6, 2011
Michigan
3 reviews
6 helpful votes
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Dropbox has become a very valuable tool for working on line with my Blog. It keeps my e-mail box open for e-mails without concern of having to wait for large attachment downloads. Everything is neatly stored in everyone's folder with whom I share files on a regular basis. This is a collaborators dream tool for your computer. The ability to use it right from your desktop is also a nice feature not having to go out on line to a website. Also the convenience of not having to carry a flash drive is also a perk when sharing files between your desktop and laptop. 500 Stars!

Date of experience: March 2, 2011
California
3 reviews
5 helpful votes
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A great online storage side for mac users. Besides, it is very simple for users to operate

Date of experience: October 19, 2010
California
19 reviews
98 helpful votes
Follow Kasey P.
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Dropbox.com is awesome! I share stuff with my friends and family on there. It also sends you a reminder every time you make a change to any of your files. How cool is that? You can also take dropbox on the go if you have one of them smart phones. I use it on my HTC phone and its so easy to access my files and docs.

Date of experience: August 16, 2010
Spain
61 reviews
313 helpful votes
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Dropbox is a good service, but there is a slight learning curve when one first start using them. I like the functionality - however they fall behinds some of their competitors for not having a Symbian application, and at least in Europe more people use that than Android or Iphone.

Date of experience: August 16, 2010
Hawaii
8 reviews
34 helpful votes
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Drop Box was favorably reviewed by some big players such as PC Mag and CNET. That caught my attention, but what really pushed me over the edge was that my university (U of Hawaii) recommended it to students and faculty as a primary method of file sharing. It works very well and simply. My boss set it up on her computers by herself, and she is "computer illiterate," so I believe that it is simple enough for anyone to use.

They do not seem to sell your email. They generally do not send unsolicited emails, though they do send you a reminder after 30 days or so of no use.

I have not used the payed option, so I cannot comment on how they handle credit cards transactions, but they generally seem to be trustworthy.

In my opinion, DropBox is currently it is the best simple application of its kind out there. I highly recommend it.

Date of experience: August 16, 2010
California
18 reviews
140 helpful votes
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I love dropbox, it took a friend of mine recommending it for some time before I actually signed up, but now that I use it, it's value prop is clear to me. Online storage with the simplicity of drag/drop into another native PC/Mac folder (except the folder is in the cloud). You get 2GB free, and 250MB free if you are referred to the site by a user. Also, once you sign up, you get another 250MB free everytime you refer someone else (up to 8 more GB free).

As a user, you can put any type of doc in your dropbox folders, create subfolders, etc. So now you can access your files from any computer you own, or even ones that aren't yours (by going to dropbox.com and accessing your stuff via a browser). You can also share folders with people, which make it great if you and your friends want to introduce each other to new music, movies, apps.

On the subject of apps, both IOS and Android have great dropbox apps, where you can stream music (I havent tried movies) on your phones music player(s). Android also allows you to download the songs in your dropbox folders to your phone (Apple, of course, does not allow this).

All in all, great concept; love the site and software, and I highly recommend it to anyone who is computer literate, likes "stuff," and is between the ages of 3-149.

Date of experience: August 8, 2010
New York
10 reviews
35 helpful votes
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It's awesome, I share stuff with friends, coworkers, save documents at work to use at home and vice-versa! Love it!

Date of experience: July 22, 2010