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Dr. Marty

3.8

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Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I am an eight month old miniature Aussie Shepard. I came to my new home without any information about my, habits, toys or favorate food. Well after my first taste of Nature's Blend I almost wagged my tail off! It is easy to chew without getting mushy. I like its light color, cause it is easy to find if I drop some on my eating tray. Best of all it is different than what I have always been given. I am growing muscles and my breathe does not stink for when my mom gives me a hug and kiss.

Date of experience: September 9, 2022
Colorado
1 review
0 helpful votes
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Solves the problem
September 9, 2022

I started using Dr. Marty's Nature's Blend in place of fresh chicken as a training treat. My dog loved it and it was much less messy than chicken. My dog sits up to beg for more.
When I meet dog owners in my neighborhood who tell me their dog has stopped eating their food, I give them a handful of Nature's Blend and their dog eats it immediately. You get a new customer.

Date of experience: September 9, 2022
Vermont
1 review
0 helpful votes
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Amazing
September 8, 2022

I think it's really true, what Dr. Marty says! My little girl loves this food. And she has one back to playtime before meals, seems to have much more energy!
Sadly, I honestly can not afford to feed her this on a regular basis.

Date of experience: September 7, 2022
Florida
1 review
0 helpful votes
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I noticed I can buy Dr Marty's food for small breeds in the store but not on the website. I have an elderly chihuahua with no teeth so prefer to keep the bites small to prevent choking.

Date of experience: September 4, 2022
Kat J. Dr. Marty Rep
over a year old

Hello Jackie. My name is Kat, I am with Dr. Marty Pets. I deeply apologize for any inconvenience. At this time, Nature's Blend Small Breed is only available at retail locations. You can use our store locator to find a retailer nearest you! https://drmartypets.com/store-locator/. However, this formula will be available on our website and to all of our subscribers in the future, so make sure you sign up to receive email updates at drmartypets.com. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Georgia
1 review
0 helpful votes
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Love, Love, Love This Food!
September 5, 2022

My 10 lb. Miniature Pinscher took to this food right away. In fact, knowing how to transition dogs to a new food (not only did I show and breed dogs for 40 years but my father was a veterinarian and I grew up working in his clinic) I mixed her kibble with your food and she literally picked her way around the original food and ate all of yours before polishing the bowl clean! I got a big kick out of watching it.
Whenever I would call her for subsequent meals she would fly into the kitchen to eat. Now she has always been an exuberant eater but NOT like this. Love it ( and apparently so does she!). She is 10 years old and always been an active girl but I do detect a bit more vigor when running with her "cousin" canines who outweigh her by about 60+ pounds (one of them is also feasting on Dr Marty's food).
My ONLY suggestion would be reinforcing or somehow strengthening the closure of the bags as one side has a tendency to pull away and can no longer be vacuum sealed properly.
I also appreciate the quality of Dr Marty's food but am glad I've been reduced to one small dog and therefore able to keep up with the higher price. I am going to figure out how many meals I get from one bag to determine how much each meal costs. That tends to put it in a more affordable perspective. She is currently getting a quarter cup twice a day.
I am so happy that she is doing so well and, without a doubt, loves, loves, loves Dr Marty's!

“JEWEL” She may be 11 but she acts like a 2 year old!
“JEWEL” at 5 yrs.
Date of experience: September 4, 2022
Maryland
1 review
0 helpful votes
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Excellent blend of dog friendly food.
September 5, 2022

Since I started Bella on Dr. Marty's Nature's Blend. Bella has become more aware, alert active and healthier. She is also getting a lot smarter, pays more attention to commands. Her coat of fur is shiny and softer. And sheds less. And showes lots of love for her new food. Transitioning food was no problem.

Date of experience: September 4, 2022
California
1 review
0 helpful votes
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Patches Favorite
September 5, 2022

I have a rescue dog, 20 pound mixed terrier. When I adopted him I found out very quickly he was the pickiest eater ever. I've tried all akinds of kibble - Dr. Marty's freeze dried uukibble is the only thing he will eat. He eats it as a treat - he eats it with his rotisserie chicken. He has turned down every other kind of kibble I've tried. I carry a handful in my pocket to give him a reward, I give it to him as a treat and I give it to him with his morning and evening meal. Patches says there is nothing better than Dr. Marty's kibble. Of course I agree with him.

Date of experience: September 3, 2022
North Carolina
1 review
0 helpful votes
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Little Charley Sue
September 3, 2022

My little service dog Charley Sue loves your food from the first day she tried it. I would recommend.

Date of experience: September 2, 2022
Colorado
1 review
0 helpful votes
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Bailey loved the food.
September 3, 2022

My dog loves the dog food. However, when I was ordering, they offered three bags of treats at a special deal. I went ahead and bought those. Unfortunately, they sent all the same flavor. However, my dog hated those. It is fine and dandy that we can return them but the cost of returning when you need a return receipt to make sure they got them is very high. You would think they would have given three different flavors. Very disappointed in that. Their marketing leaves a lot to be desired. The first time I called, I spoke to Anthony who was very knowledgeable. My second call was like talking to someone who had no clue about the company. My neighbor had ordered a dog collar from a dog store and it did not fit. When she called for return directions, she was told to just donate it to a dog shelter. With the cost of Dr Marty foods, you would think that they would be a little bit better on their returns and marketing.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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I have two dogs that ate the food right away although I did throw a few nipples in it and for some reason they won't eat anything without a little bit of real food the 15-year-old and a two year old it's a wonderful the 14-year-old female not a big fan unless I really put some juice on it from the meat I give the other two will take just a little bit of water on it besides that it's great!

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Couldn't believe it.
September 3, 2022

I have a 14 yr old Havanese. She is the most stubborn, picky about eating dog. My wife said she'll never like this food. As soon as I put it down, she went right for it and ate almost the whole cup of food. Wife said I'm a believer now. So am I. Thanks Doc for great food.

Date of experience: September 1, 2022
Oregon
1 review
0 helpful votes
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One HAPPY Dog
September 2, 2022

I adopted a rescue dog. Once i got her home i noticed she scratching continually. I thought it must be the food they were feeding her at the humane society. So i switched her to your no grain dehydrated. 2 days the itching almost completely stopped. Now she scratches sometimes but not like it was... Bob

Date of experience: August 31, 2022
Alabama
1 review
0 helpful votes
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Dogs are happy
September 1, 2022

The only reason I didn't give a 5 star rating is the price of the food. The dogs (30 pound and 70 pound) love the food!

Date of experience: August 31, 2022
Massachusetts
1 review
1 helpful vote
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Won't ship to USPS in US Virgin Islands
August 30, 2022

Ships to Puerto Rico, British Virgin Islands, and 180 foreign countries. But not USVI. Company says there's a restriction. I checked with USPS. There isn't. Company response is that all they could do was report it to corporate.

Date of experience: August 30, 2022
Kat J. Dr. Marty Rep
over a year old

Hello Neil. My name is Kat, I am with Dr. Marty Pets. I deeply apologize for any inconvenience you have experienced. Currently, we are unable to ship to the US Virgin Islands due to rapidly changing regulations. Our team is working hard to become compliant as quickly as possible. We highly recommend signing up for our email newsletters. Once shipping to the US Virgin Islands becomes available, you will be notified via email. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Florida
1 review
0 helpful votes
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My babies love it!
August 30, 2022

My dogs go crazy for this stuff, I have a staffy with terrible skin allergies and this seems to help with that alot. I do wish the bags were bigger, with two dogs each using a couple a day I tend to go thru it quite fast.

Date of experience: August 29, 2022
Vermont
1 review
0 helpful votes
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The cat walk
September 13, 2022

Sylvester his son Simon and Grace love the food. Grace is 25-30 lbs inactive now we can't keep her still

+1
Date of experience: August 29, 2022
Virginia
1 review
1 helpful vote
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We are halfway through the bag and I feel safe in saying, my Fritzi LOVES this food. I heat a little bottled water and add a handful twice a day; he stares at the bowl while I'm letting it get soft (maybe 2 minutes) and whines to make sure I remember it's there. Hilarious! He has it gone in less than a minute (he's quite piggish)! His bathroom times have been much better as well! Before now, he has had trouble in that area and we have been in the Vet a couple times with him being sick from not being able to produce a bm. So far, he's done great! I am so glad I ran across Dr. Marty! Thank you for this meal plan!

Date of experience: August 29, 2022
Texas
1 review
0 helpful votes
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Love the food
August 29, 2022

My dogs love the food. They stand eagerly awaiting as I prepare the food. I have one dog that barks to tell me to hurry up. I have never seen my dogs so eager for their meal. My only concern is the cost. Because I have three large dogs, it gets expensive very fast.

Date of experience: August 29, 2022
New York
1 review
0 helpful votes
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Good
August 29, 2022

I really like it… Zoey 15 pound silkie yorkie took a few tries and is now eating it when I soak it in organic chicken broth… Zack our 9 lb rescue does not like it although I'm not surprised… he's been a very tough one to get to eat anything! I think the product is amazing! I will continue to work on Zack eating it!

Date of experience: August 28, 2022
Iowa
1 review
0 helpful votes
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I've tried many different dog food brands over the years but never have seen an animal go after their food like this!

Date of experience: August 27, 2022

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
+212
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