Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Dr. Marty

Dr. Marty

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Dr. Marty?
grey stargrey stargrey stargrey stargrey star

Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Martha I.
Unfollow Martha I.
Share Review
Report Review

NUM, NUM, NUM
December 21, 2022

Athena took quickly to her new dog food. She LOVES it! She is 11 months ago so her energy was already through the roof. She enjoys every bite and looks over to me when she is done. The treats have also been a hit.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

Cats loved the chicken
February 5, 2023

Our cats loved the chicken. They wouldn't eat their cat food until we added the chicken to their bowl.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
Follow Kim F.
Unfollow Kim F.
Share Review
Report Review

Was really surprised at how much the pomchees and my bigger border collie liked the food. They are used to homemade dog food. ( Chicken, rice, sweet potatoe, green beans) I have been putting it as a topper on their food after adding to a bit of water. Feel like they are eating healthier now!

Date of experience: December 18, 2022
New York
1 review
0 helpful votes
Follow Beverly D.
Unfollow Beverly D.
Share Review
Report Review

Barrington
December 19, 2022

My dog can't wait for dinner he eats every bit which is different for him. I would recommend to everyone.

Date of experience: December 17, 2022
Michigan
1 review
0 helpful votes
Follow Sally R.
Unfollow Sally R.
Share Review
Report Review

Lily's Choice
December 18, 2022

When I first gave Lily Dr. Marty's new dog food she really liked it right away. I still had some of her original food so I would give her some of each kind. She turned away from the original and only wanted the Nature's blend. She is active, happy, and has healthy poop. I wish is was cheaper.

Date of experience: December 15, 2022
District of Columbia
1 review
0 helpful votes
Follow Joanne F.
Unfollow Joanne F.
Share Review
Report Review

Really good food
December 15, 2022

After having no success feeding (they hated everything and were lethargic and bloated) our dogs really high quality kibble ($75-$100/bag) I decided to go with this product. It's excellent - the dogs LOVE it and there is marked improvement to their energy and digestion. It is however, significantly more expensive than any of the other kibble I have ever purchased (easily triple the cost). Don't know how we're going to afford it in the long run but can't see how to go off of it with the huge improvement. Also - big beef - each bag is just 16 ounces so there is a LOT of plastic waste. With our two larger dogs we go through a bag every 21/2 - 3 days. Why can't it be offered in larger bags to reduce waste and go farther to protect the environment?

Date of experience: December 15, 2022
Iowa
1 review
0 helpful votes
Follow DEBBIE L.
Unfollow DEBBIE L.
Share Review
Report Review

Picky eater
December 15, 2022

My dog has always been a picky eater. Now she gobbles up her food. She knows the sound of the bag and she comes runnibg

Date of experience: December 14, 2022
Iowa
1 review
0 helpful votes
Follow Norma M.
Unfollow Norma M.
Share Review
Report Review

Loves it!
December 13, 2022

I've never seen a dog take to dog like Lady takes to your food. She just loves it.! Usually she'll just get a couple bites of dog food and then leave but when I put your dog food in her bowl she eats it all gone!

Date of experience: December 12, 2022
California
1 review
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

Great Product
December 11, 2022

My Shih Tzu absolutely loves Dr. Marty's freeze dried food. I've never seen her eat so fast and lick her bowl so clean.

Date of experience: December 9, 2022
Virginia
1 review
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

Excellent
December 11, 2022

My dogs love this food. They come running when they hear me grab the bag out of the refrigerator. They are more lively, energetic, playful and HEALTHY since eating this raw meat freeze dried food. Best food I have ever invested in for my 3 fur babies and worth every penny spent. Thank you Dr. Marty!
Deborah Carlisle, Lakeland Florida

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
Follow Cathy W.
Unfollow Cathy W.
Share Review
Report Review

More energy
December 11, 2022

My shih tzu is 15 years old and was not doing well. He only wanted to walk one time a day and not for very long. He barely made it over the threshold and looked so sad all the time. After one week, he was jumping over the threshold, playing with me and his toys, and he actually looks happy again. I am amazed. I received my second shipment of food and was surprised to notice it looks different. I hope it continues to help him. He began eating the food right away and still likes it. Thank you.

Date of experience: December 8, 2022
South Carolina
1 review
0 helpful votes
Follow Carolyn S.
Unfollow Carolyn S.
Share Review
Report Review

W most of her life. I did not know how she would take to your food but was pleasantly pleased. I am using it to fill in on her homemade. I want her to have maximum good nutrition!]

Date of experience: December 7, 2022
North Carolina
1 review
0 helpful votes
Follow Hazel B.
Unfollow Hazel B.
Share Review
Report Review

There's nothing more I can say...he your product ‼‼‼‼ His energy level has grown. He actually looks at the clock when mealtime gets near! I really think that he can tell time!,,,

Date of experience: December 6, 2022
Connecticut
2 reviews
0 helpful votes
Follow Harriet B.
Unfollow Harriet B.
Share Review
Report Review

Oliver LOVES it
December 5, 2022

My 3-year old, Oliver Twist, loves your food! Normally, he would eat a few morsels of his other food and walk away, and come back and forth to the bowl over half a day. With your recipe, he gobbles it all up at once. It's really wonderful to have our pup enjoying his dinner. Thank you so much.

Oliver's Mom, Harriet

Date of experience: December 4, 2022
Alabama
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Best dog food
December 5, 2022

A little pricey but my dog took to it the 1st time very unusual for my dog. He loves it and let's me know when he wants to eat!

Date of experience: December 3, 2022
Texas
2 reviews
0 helpful votes
Follow Tom B.
Unfollow Tom B.
Share Review
Report Review

My Dogs Love It
December 5, 2022

The first night my dogs were a bit hesitant which is normal with any change of food.
The second night and since, my dogs are excited and ready for their food.
My Boston Terriers eat all of their food. I must add that their poop is smaller also
As the food does not have fillers like other dog foods. Again, my dogs love the food
And my wife and I could not be more pleased. Other "healthy" dog foods on the market
Are not healthy when you read the list of ingredients. Dr. Marty's food is great!

Date of experience: December 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow Noémi K.
Unfollow Noémi K.
Share Review
Report Review

Milo's favorite treats
December 5, 2022

We have a 4 years old very picky and spoiled Beagle boy who is absolutely loves Dr. Marty's food and the liver treats. He appears out of anywhere immediately when the bad is opened. It is great to know that the food he is eating is benefiting his health and it is also his favorite taste! Thank you!

Date of experience: December 3, 2022
Indiana
2 reviews
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

We want to thank you are 6year old papillon actually eats both time during the day witch she very seldomed did I just want to thank you for making a great product.and I've found your food local here in Terre Haute Indiana.my baby Lady Jewel Lofland says she loves your food and thank you

Date of experience: December 3, 2022
South Carolina
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

This made a big difference
December 2, 2022

Dr Marty,
My Sheltie Grayson has been taking Shine & Luster for about a month now and his coat has never been smoother. He seems much more comfortable also. I will continue to give him this into the summer hoping it helps during pollen season.

Date of experience: December 1, 2022
Washington
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

My 8-1/2 yr old ShihTzu/Lhasa loves this stuff. I like that you can serve it dry or moist (she likes it dry, straight out of the bag). She's more perky and happy and looks forward to feeding time. This formulation is no gimmick! Happy dog - Happy owner!

Date of experience: November 30, 2022

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
+212
See all photos