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DressVe

3.6
dressve.com

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DressVe Reviews Summary

DressVe has a rating of 3.6 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressVe most frequently mention customer service, fast delivery and good quality. DressVe ranks 460th among Dresses sites.

service
93
value
98
shipping
83
returns
44
quality
89

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
Follow Christy S.
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I placed four separate orders a month ago, total of 7 items were out of stock, I have received some items, and there has been no update on the remaining five items. Now dressve wants me to start all over and pick 7 new items to exchange for the out of stock items, or they would give me a refund. I've been sending emails over the past 15 days to dressve, to give me a refund on all out of stock items in my order, but they've been ignoring me. Instead, they keep sending me more emails about out of stock items. I regret placing this orders. PLEASE GIVE ME A REFUND ON ALL OUT OF STOCK ITEMS IN MY ORDERS!

Date of experience: October 22, 2015
New York
1 review
16 helpful votes
Follow Rutitxu S.
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I published here a one star review for dressve on August 12th based on their failure to respond to my request for a pre-paid return label I need to return some of their clothes within their "7 day free return period". A Dressve representative works tirelessly answering every complaint within hours of being posted here, thus giving readers the impression that Dressve has a fast and responsive customer service. Well, I wish that was the case, but it seems to me that all they are concerned with is "perception", because in actuality once you answer them privately they dissappear again. It's all a cover. When I complained in this website I was rapidly approached by their representative apologizing and asking me to contact her privately with my order number. I did so on the same day, August 12th, and 5 days later, August 17th, I'm still waiting. Somehow, something tells me that I'll be publicly contacted today after this 1 star review, but if you read it don't get your hopes up (I don't), they are just trying to save face. By the way, my order #, once again, is *******.

Date of experience: August 12, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Canada
1 review
2 helpful votes
Follow Amanda M.
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I'm a big online shopper. I wAs very impressed from how the clothing on his website looked. It's been 2 months and I still have not got my order. Today I checked my mail and I only got a necklace and none of my clothing I ordered. Iv emailed them and asked where is my clothing that's with my order and I only got the necklace so far. This is ridiculous. Iv never had to wait longer than 3 weeks for and order to come in. I don't even no if I'm still getting my package. Could his be a scam?

Date of experience: August 8, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Arizona
1 review
1 helpful vote
Follow Candice A.
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Love this website nice clothes with awesome prices

Date of experience: July 30, 2015
Florida
1 review
3 helpful votes
Follow Shaneka W.
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I've order from their website and I choose the 5-12 standard shipping time, and it's been almost a month now and I am unable to receive my order. And their costomer service representative keeps tell me to be patient and not answering my question. Anyways after about 16days of waiting they sent me an email saying that they have shipped my order, only to realise that they only shipped half, saying they will shipped the other half soon. To make matters worse I tried tracking my shipment with the information that they gave me. When I tried doing that on the shipping company's website the information that I got was in Chinese.
Will never shop online ever again. Worse experience ever!

Date of experience: July 28, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Canada
1 review
1 helpful vote
Follow Brenda V.
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A very good site
July 29, 2015

This is a very good site for shopping and when they can not offer you the product you ordered, they find a way to satisfy your shopping.

Date of experience: July 28, 2015
Ohio
1 review
1 helpful vote
Follow Tiana W.
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Things don't always happen when you want them to but, this company does take pride in its customers.

Date of experience: July 26, 2015
Italy
1 review
2 helpful votes
Follow Cinzia M.
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Ordered a pair of sandals and paid the double amount of sandals themselves in order to receive them as quickly as possible. On the website it states that preparation time for this item is between 3-7 days plus another 2-3 for the expedited shipment I paid for (38 dollars!). After several emails I understood there was no way I'd receive the sandals within a max of 10 days since they kept on telling me that the producer was running late as the item was "hot" now and so they kept delaying their answer. At which point I asked them for a full refund of both the shoes and expedited shipment since they were not ready nor sent yet and I needed them quickly (I mean would you pay 38 dollars shipment for an 18 dollar item if you don't need it fast?!). The answer I got is that they are working on giving me a full refund LATER. What does later mean? That's what I asked them in my last email and of course when I told them I ask for an honest and clear answer I still haven't got one at all. They are incredibly quick in withdrawing the money once you place the order but giving the money back seems to be a much more difficult matter. Plus they insist in describing FALSE timing in preparation of the items, nothing has changed at all, that item still takes 3-7 days apparently. Oh, I placed my order on July 9th and today is July 25th... no shoes, no money back, no nothing.
Just simply a big no no.

Date of experience: July 25, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

New York
1 review
4 helpful votes
Follow Olga Y.
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I am very dissatisfied with DressVe products. They are nothing like the pictures.
Prior of buying, I asked about the fabric and was told it is cotton. Not even close. Since there is no label, hard to tell, but definitely it is 100% synthetic.
Yucky material, electrostatic, the dress looks cheap, the hem is buggy.
The other dress is supposed to be chiffon. Also cheap-looking synthetic dress. Plus it is made for short people, I am 57 and the waist line is almost up to my rib cage.
I would return both of them, but the shipping cost will be higher than the price of the dresses.

Very disappointed, all dresses on their site look so appealing and beautiful. And they wouldnt post the bad reviews. Buyers, beware!

Date of experience: July 24, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Alabama
1 review
2 helpful votes
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Wrong info
July 22, 2015

You didnt give me the proper tracking info, on a recent order *******@aol.com, thank you. I need a tracking number and a verification number also, to track order..

Date of experience: July 21, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for your review!
I have checked your order, your shipping number is [email protected], please pay attention to the order status.
If you have any problem or question, please feel free to contact us via [email protected] or [email protected].

Best regards!
Dressve team

Spain
1 review
0 helpful votes
Follow Ara F.
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I like so many items there: clothes, shoes, jewellery... and prices are not so expensive so ordinary people can afford them.

Date of experience: July 21, 2015
Colombia
1 review
0 helpful votes
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Dear Dressve
July 20, 2015

Thank you for your time, I am very happy to buy the best clothes with you that I found on the internet and the best prices.

Date of experience: July 20, 2015
NL
1 review
0 helpful votes
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I love it!
July 17, 2015

In this site you can find a lot of beautiful things, from dress to jewelry...
I love it!

Date of experience: July 17, 2015
New Jersey
1 review
3 helpful votes
Follow Guadalupe S.
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This has been the worst experience ever! It has taken 2 months to receive a partial of my order. The 2 pair of shoes I received reeked of petroleum or like the came out of a tire factory. The smell burned my eyes and nose! When I reached out to customer service they said the smell will go away in a few days and offered me $8! ( really) Those shoes have been sitting on my patio going on 3 weeks and still reek! I can't give them as a gift because I am scared of people safety. It's going to cost me $45 to send them back which is half of what I spent for my order. When asked if I can get a refund on the remaining items still missing they said they were already shipped out. How convenient! I don't even want them in my house for fear they are toxic and will harm my son and newborn baby! Never ever again!

Date of experience: July 16, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Colombia
1 review
0 helpful votes
Follow andresreina a.
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Muy Bueno
July 9, 2015

Esta pagina la recomiendo es super buena

Date of experience: July 8, 2015
India
1 review
0 helpful votes
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Great store
July 7, 2015

Excellent service, dress is beautiful! Had my dress in two weeks! Nothing but praise.

Date of experience: July 6, 2015
California
1 review
5 helpful votes
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F*** this place
July 2, 2015

Horrible service. Took 30 days to get my dress and it looks like a kid made it. Nothing like the pictures. It's literally crap. Like thin sheer material with no shape and it's huge and it's a small. Like it's a compete joke. I love how I try to leave a review for the dress on their website and they won't post if. SCAM. Screw this website

Date of experience: July 1, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Philippines
1 review
2 helpful votes
Follow risah s.
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Never again! I ordered 7 items from this site because the they seem so nice on the pictures but when i got the 1 hoodie dress its terribly bad like a rag yes its cheap but the quality is not worth it. Out of 5 sandals only one is good but not comfortable.
And my last order ******* i waited over a month until now still not got it..

Date of experience: June 27, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative has contacted you to solve your problem, please pay attention to your registered mailbox. If you have any questions or constructive suggestions, please feel free to tell us via [email protected] or [email protected].
Have a nice day!
Best regards,
Dressve Team

GB
1 review
4 helpful votes
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Absolutely awful
June 8, 2015

I would never shop again, I don't understand why it has 5 stars. I looked at the reviews and most of people rated 5 stars. It's just rather questioning. The quality of the dresses is really bad and I'm considered skinny and a size small don't fit, got a dress which is basically like a t-shirt. Doesn't look like the picture at all! And they say 3-5 working days as delivery date but it's actually a month or so! Terrible. I would never shop here again

Date of experience: June 8, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for your review!
Could you please tell me your order number so that we can contact you to solve your problem as soon as possible?
I'm looking forward to your reply, thank you very much!

Best regards!
Dressve team

Washington
1 review
4 helpful votes
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Poor
June 8, 2015

I ordered a dress over a month ago. They were quick to take the money from my account but that's when it stopped. I have emailed 3 times asking for the status of my shipment and get a reply a week later saying just give us a couple more weeks. Finally I emailed them today and said if it has not shipped and they cannot supply me with tracking info then I want to cancel my order and want the money refunded immediately. Will not order from this site again.

Date of experience: June 7, 2015
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for sharing your experience with us. We are very sorry to hear that we did not meet your expectations. And our representatives have contacted you to solve your problem, please pay attention to the mailbox that you registered on our website. If you have any question or problem, please feel free to contact us via [email protected] or [email protected].
Have a nice day!

Best regards,
Dressve team

From the business

Dressve Reviews is Dressve official costumers' reviews account. Please feel free to tell us your impression on dressve. Email: [email protected].