logo

DressVe

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

DressVe

3.6
dressve.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

DressVe Reviews Summary

DressVe has a rating of 3.6 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressVe most frequently mention customer service, fast delivery and good quality. DressVe ranks 460th among Dresses sites.

service
93
value
98
shipping
83
returns
44
quality
89

We monitor reviews for authenticity

Marilyn C.
GB
1 review
1 helpful vote
Follow Marilyn C.
Unfollow Marilyn C.
Share Review
Report Review

Refund
June 25, 2016

I bought shoe for my daughter prom ,I waited for a long time .When they arrived they were too tight ,I did return the shoes after exchanging emails but they never refunded the money. Never order from them unless you are ready to lose your money .

Date of experience: June 25, 2016
Ireland
1 review
1 helpful vote
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Well for starters I waited ages on my delivery. When it did arrive I had to pay 98.00 for duty charge which I read in their policy that this would be refunded but never was. I contacted them give all my details but I never got a penny back off them. I will never order from them again..

Date of experience: June 23, 2016
BA
1 review
0 helpful votes
Follow Nedim R.
Unfollow Nedim R.
Share Review
Report Review

Great work
May 26, 2016

It's been a pleasure being in DressVe. The customer service is good. And the product is more than what I expected. It's high quality. My mum love my gift so much!

Date of experience: May 25, 2016
New Zealand
2 reviews
3 helpful votes
Follow Tania R.
Unfollow Tania R.
Share Review
Report Review

I bought 2 skirts from this site, I bought only because they had option of paying this via Paypal, after emailing them, i get response back to say part of the order has been dispatched, the next day I go can check, this website has dissappeared! I tried to email them via an email address they sent me to find out about the rest of my order. Mail was undeliverable, then sent an email to the previous email address and still waiting for response, I don't know now whether I will get my rest of the order delivered or even my money back as the website is no longer available!

Date of experience: May 1, 2016
California
1 review
0 helpful votes
Follow Fabiola R.
Unfollow Fabiola R.
Share Review
Report Review

Much better then expected. I love my wedding dress and even being a bigger size - I felt lovely and I had lots of lovely comments!

Date of experience: April 26, 2016
South Africa
2 reviews
1 helpful vote
Follow Nadia F.
Unfollow Nadia F.
Share Review
Report Review

Terrible
April 25, 2016

After enquiring for a change of address and being notified that it's noted I've waited 6 months still no order and all I get told is it has been sent and there's nothing they can do

Worst experience yet no shoes and my money is gone DONT SHOP AT THIS ONLINE STORE!

Date of experience: April 25, 2016
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. But could you please tell us your order number so that we can help you as soon as possible?

Best Regards,
Dressve Team

North Dakota
3 reviews
10 helpful votes
Follow Allison d.
Unfollow Allison d.
Share Review
Report Review

Terrible
April 25, 2016

The site is horrible they have horrible quality clothing. I ordered $140 worth of clothes and when they arrive they all look like Halloween costumes it was horrible none of them fit like they were supposed to and most of them just ripped because they were so cheap not to mention the shipping took forever and they all came one by one so annoying I will never order from this website again

Date of experience: April 24, 2016
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. But could you please tell us your order number so that we can help you as soon as possible?

Best Regards,
Dressve Team

California
1 review
0 helpful votes
Follow Esther P.
Unfollow Esther P.
Share Review
Report Review

Fantastic designes
March 29, 2016

Only go to this place if you want the coolest, cutest clothing at totally reasonable prices. Staff has amazing taste and is one of the nicest people I've met. Recommended a lot.

Date of experience: March 28, 2016
1 review
1 helpful vote
Follow Sandy H.
Unfollow Sandy H.
Share Review
Report Review

I've been looking for long time for a special and unique party dress on May and occasionally I found this site on polyvore. This dress is pretty good for me no matter the price or the style. I ordered one but a little worried about the size and I phoned them got great favor. Finally, I got my beloved dress. Really really thank you. Will come the next time!

Date of experience: March 15, 2016
Texas
1 review
1 helpful vote
Follow Vanni S.
Unfollow Vanni S.
Share Review
Report Review

Something's not right
March 15, 2016

I placed an order for four items over a week ago. I cannot track the items at all. I wrote an email inquiring about the status of my items and there has been NO response to date. I don't get a good feeling about this site and would like a response as soon as possible.

Date of experience: March 14, 2016
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

North Carolina
1 review
1 helpful vote
Follow brook b.
Unfollow brook b.
Share Review
Report Review

Birthday ruined
March 5, 2016

I ordered my dress a month ago. They took my money and I still don't have it. No updates on tracking. No response from dressve yet

Date of experience: March 4, 2016
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

California
1 review
0 helpful votes
Follow Alex S.
Unfollow Alex S.
Share Review
Report Review

Very good!
February 27, 2016

Overall very fast shipping, if you remember it comes a long way from China! Quality is very good, and the products are all like described. And I surly will buy some other stuff soon!

Date of experience: February 26, 2016
California
1 review
0 helpful votes
Follow sandr y.
Unfollow sandr y.
Share Review
Report Review

They have the best consumer service whenever I need help! The clothes are beautiful on Dressve.com I will be ordering again.

Date of experience: February 26, 2016
California
1 review
0 helpful votes
Follow Vivian D.
Unfollow Vivian D.
Share Review
Report Review

Extremely Disappointed
February 16, 2016

I am extremely disappointed with Dresve. Placed an order (order ID *******) for 5 dresses on January 20. The items did not ship as plan, 2 items I received an email that it shipped Feb 01 with tracking no. EA*******CN under courier EMS, I tried to track the shipment numerous times but the website still says no information. Then the second 2 items were shipped Feb 04 and received it Feb 11 since they shipped it thru DHL. That is because I called them overseas complaining why it did not ship as plan an we need the item before Feb 17.
So here is the problem now, the first shipment that they said they shipped Feb 01, it has not arrived until now, and after spending money on overseas call, and numerous chats, they gave me a screenshot of the tracking and it shows there that the suppose to be first shipment just shipped Feb 15. And I was very mad because I have been contacting them since Feb 3 asking them why the tracking number is not showing anything and now they are telling me that they just shipped it Feb 15 so it will be very late and I will not be able to use it anymore. I ask them to cancel and refund since it is their fault for giving false information but they said I have to return the item. I told them that I will not be receiving the item and I will not spend money again to return it. I want them to refund my money.
They have such bad customer service. I have transcripts of the chats to show how many lies and unreliable information they provide to their customer. They gave burden to their customer and it is not worth it at all.

Date of experience: February 16, 2016
stephanie z. — DressVe Rep
over a year old

Thanks for your feedback and so sorry to hear that you had some problems about your order. Please note that our representative has emailed you, please kindly check your email box and send a reply. Thanks. Please don't worry and your questions would be resolved soon. If you have any questions, please feel free to let us know at [email protected] with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Dressve Team

New Jersey
1 review
3 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

I ordered what looked like a cute pair of shoes from here & it was my first order from the site. 2 weeks AFTER ordering shoes from here, the website showed the shoes as sold out, but I received an order confirmation and they charged my card, so I assumed it would not affect me (I only saw the sold out notice because I had pulled up the site to show a friend the shoes). After a month passed, I inquired where my shoes were... didn't get any response via their service email. Finally got a response when I did live support on their website and that's when they told me the shoes weren't coming & were not going to be restocked. Basically they were just holding my money. Still waiting on the refund they're supposedly issuing. Tried to leave a review on the site, but they only let positive reviews post. May as well be a shady eBay seller. Save your money & buy your apparel elsewhere!

Date of experience: February 1, 2016
stephanie z. — DressVe Rep
over a year old

Dear customer,
Thanks for your review here and please tell us your ordering number. Let us do our beast to deal with your problems. Thanks for your cooperation.
Have a nice day!
Dressve Team
Best regards,
Dressve Team

California
1 review
1 helpful vote
Follow Aneesa K.
Unfollow Aneesa K.
Share Review
Report Review

Love the product
January 5, 2016

My experience was very good, i love the product, material and service so much

Date of experience: January 3, 2016
BA
3 reviews
7 helpful votes
Follow mirela m.
Unfollow mirela m.
Share Review
Report Review

Awesome things
November 29, 2015

This site is great I ordered from them and quickly we arrived at the address items

Date of experience: November 28, 2015
New York
1 review
2 helpful votes
Follow Natalie H.
Unfollow Natalie H.
Share Review
Report Review

Customer service cares about the customers and do their best to help.
Just make sure you have good contact with them if you want your items quickly or a refund.

Date of experience: November 13, 2015
Canada
7 reviews
23 helpful votes
Follow Marta W.
Unfollow Marta W.
Share Review
Report Review

Finally I have my stuff!
November 7, 2015

I have received my order finally (after 3 weeks). Clothes and bag are very nice, good quality and overcoat (vintage style) is awesome! I like it very much. Generally I'm glad, but processing time should be shorter (processing of order took 16 days - it should be max. 7!). They have mess on website, I received my order a few days ago but status on the website is still "verifying payment". Shipping was fast and stuff are gorgeous! Quality and looks of clothes compensates fact that I was waiting so long.

Date of experience: November 7, 2015
Germany
1 review
1 helpful vote
Follow sally z.
Unfollow sally z.
Share Review
Report Review

A great thank you
October 24, 2015

The quality of the dresses i received from dressve is really very nice and soft for me to wear, my mother in law love these dresses very much, a great thanks!

Date of experience: October 23, 2015

From the business

Dressve Reviews is Dressve official costumers' reviews account. Please feel free to tell us your impression on dressve. Email: [email protected].