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DresSale has a rating of 3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 373rd among General Apparel sites.
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I ordered 3 pairs of shoes there and I really like this site. The quality is very good and I recommend this site to everyone.
I have ordered multiple times from here and always received exactly what I ordered, no problems whatsoever. Their customer service is prompt in responding to your questions.
The Mother of the bride dress looked good and fitted, boning made the boobs sit high, but acceptable.
I have given a score of 2 stars because the dress did not last until reception.
The dress sleeves I the front of the sleeve ripped away. If it was too tight it would have ripped from the back of the sleeve not the front. I had to wear my husbands suit jacket to cover up the dress.
DO NOT ORDER FROM THIS COMPANY.
I absolutely promise you this is not a spam comment. I ordered my wedding dress from this site and it arrive ripped, stained and damaged. They will NOT issue refunds, and I have had to get lawyers and Visa involved to fight for my money.
I was so impress when won a coupon in a giveaway event. I ordered a dress and pair of boots in the website, they looks very good and I'm happy with the quality. I really like this site and I hope more people can support them.
dressale.com is really an amazing website. There are all kinds of dresses and the price is very reasonable. I ordered an evening dress from them. I just received that. Wow, i really love that very much. It is just like in the picture. I recommend this site to you.
The worst online purchasing experience I have ever had was trying to purchase a dress from dressale.com.
I was trying to buy Splendidly A-line Wedding Dress with Lace Overlaid WD*******.
They do not have the material to make it, and will send you options that are a huge deviation from what the picture displays. It was very disappointing. I loved this dress, but it was impossible for them to make it. They did try and provide me with alternate options, but there was absolutely no similarity between the options presented and the dress I ordered. Very Disappointing!
When I tried to get my money back they completely ignored me and kept offering me alternate options instead of what I had purchased. I had to get paypal involved and file a claim to receive my refund. I really wanted my dress :(
I ordered an Aust size 10 in 2 dresses. One didnt fit, and the other the from cups were mis-placed I should have boobs on my collarbones to wear it $300 what a waste. They ask to email pictures with a tape measure, I emailed pictures and they kept asking to put a tape measure across it ALL MY CLOTHES are size 10 and loose fitting to this it utter crap. They outsource the dressmaking and really cant refrund major con
I bought my dress as a bridesmaid dress and it arrived yesterday morning. Flattering fit, comfortable to wear. Going to wear at my best friend's wedding. It is great value!
I received the dress this morning, totally perfect. My dress arrived sooner than expected, and is exactly as shown on the picture and very comfortable. Totally recommend this site.
I'm totally in love with the dresses there, low price and great design. Can't see why there's so many bad comments, because I'm happy with my dress.
I ordered a wedding dress from dresale and the customer services is very good, because they will ask me about the information needed for the wedding. When the dress arrived it is slightly too tide, but luckily I loose weight before the actual date so I can wear it. Anyway, the dress is nice and I'm happy with that.
Excellent site, but enormous selection can be overwhelming and pricing can be on the higher side. Most of the time the clothes I order from here are good quality, but occasionally I've had some iffy experiences where the quality clearly did not match the pricing. But they have free returns, so no big deal. I also love their sales - in fact I have pretty much only purchased from them when there was a sale + coupons.
I ordered my dress and they rushed the order so that I can get my dress fast without a fee and I got it a day before the expected date. I'm very satisfied with this company. Great customer service and I changed the size of the dress 3 times abc they were very good. My dress is so beautiful.
NEVER EVER BUY anything from this site. They have no idea of colours, there return policy is a SCAM. I wish I read some of the reviews here BEFORE I ordered my dresses. The colour is wrong, it's 2 sizes too small with faulty zipper and there is no hope for any refund coming. I've already spent a week sending emails back and for and each time someone new answers with absolutely no idea what they are talking about. Judging by the broken English of the "POSITIVE" reviews here they are typing them themselves. DO NOT ORDER ANYTHING from this tite you will be deeply disappointed with wasted money!
When i bought my dress in this site and i was worry because there are bad reviews here and in some other sites, but then I got my dress arrived quickly i was surprised that the quality is quiet good and it is very fit.
I write it here because I want to tell people that there are also good experience from this site. People normally don't write down the good experience and only moaning on sites when they have bad experience.
DON'T DTO IT! I ordered a wedding dress for this site. It arrived two weeks later and was NOT the dress as pictured on their website. The dress in the picture had wonderful embellishments on the bust and down the side of the dress. The dress they sent me had horribly ugly lace in place of the actual flower that were to be sewn on. The fabric was not as pictured and everything about it looked cheap. They may have good photos, but they do not make what is presented in the picture.
This site is exceptionally wonderful. Everything about it is great; prices, range of sizes, clothes, and free shipping. But the only thing I do not like about this site is that it takes sooooo long for them to get your returns back. It took them a whole week to get my returns back. Then depending on your bank it took them an extra 6 days to refund me my money. But other then that they are a great site. I wanted to send my mail as priority, but they encourage you to use the original packing, which makes perfect sense. Makes it easier for them to refund you your money... love this site still wish returns were faster with better options.
The website is ok but most of the model are photoshopped badly. I ordered a pair of shoes there, the shoes are good and shipped very quick
Brought a dress for my daughter, it looks very nice, and it ships by air so it is very quick, made my daughter a beautiful flower girl at my sister's wedding.
Answer: Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. Their "suggestion(s)" included fixing the dress myself, having a tailor fix the dress, getting a 10% discount on future orders (as if I would EVER order from them again), and finally offering a 30% refund. DresSale has since ceased all communication with me. If you have better luck, I'm sure other posters would appreciate any suggestions. Good luck.
Answer: I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. 3 weeks later they sent a picture of a dress being made. It was awful. Not only did it not look like the picture but it was purple instead of blue. When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. What restock? It was not even halfway made. It took awhile but i finally got half my money back. Horrible Company
Answer: With all due respect, it doesn't matter what they "say." This company is so dishonest. When they get enough bad reviews, they change their name. My order arrived after the promised date and we returned it COMPLETELY UNOPENED, still sealed! When I disputed it, because they would not refund (even though it was their fault it arrived late) they told my credit card company that it arrived worn and smelling like perfume. That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!
Answer: Yeah. Don't expect the dress for like a month.
Answer: Do not order from here. If you don't like it, you cannot return it. I Challenge the purchase on PayPal and that may be my only resolution. On a $176 purchase, they have only offered to refund me $45.00. I have declined their offer. Don't ruin your day by buying from this company.
Answer: Yes! They told me the same thing!
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