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doxo

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Americans spend trillions on recurring bills each year, wasting hours on clunky sites, multiple logins, and limited payment options. The average family juggles 10+ bills monthly—costing time and money.

Discover why millions turn to doxo for bill pay. We’ve helped over 10M households manage every bill and due date in one secure place. With our secure, user-friendly mobile app, you can schedule, track, and pay all bills—anytime, anywhere—with flexible payment methods and one login. Enjoy free payment delivery options and peace of mind.

Beyond our Free bill pay solution, doxoBILLS, we offer doxoPLUS, a subscription service designed to safeguard your financial well-being. Upgrade to doxoPLUS for just $5.99/month (plus tax) for a comprehensive suite of premium features, including: $1M Identity Theft Protection, Credit Score Protection, Overdraft Fee Protection, Late Fee Protection, and Private Pay Protection.

Take control of your bills today at www.doxo.com/u/bill...


doxo.com
Founded in 2008
Bellevue, WA
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doxo Reviews Summary

doxo has a rating of 3.1 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.

service
48
value
44
returns
34
quality
41
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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True, Satisfaction Guaranteed
April 6, 2023

At first, I just let deductions come out, recently I had an overpayment for a provider I no longer use and Customer Service Rep Jenine handled my issue. She was very professional and did a follow up to make sure all the issues had been address. Thumbs UP!

Date of experience: April 6, 2023
doxo R. — doxo Rep
over a year old

Hello Shirley,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

New York
1 review
0 helpful votes
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It awesome
April 5, 2023

It's was truly great paying my late mother's bill using this app it was truly a blessing and it great to use.
Thank you for the service.
But unfortunately I will not be using the app to pay my mother's (Johnniemae Williams) bills any longer because my mother has passed away and all her bills are paid up and the services are no longer under her name. All accounts have been closed under my mother's
Thank you

Date of experience: April 5, 2023
doxo R. — doxo Rep
over a year old

Hello Tanya,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
1 helpful vote
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Skeptical
May 4, 2023

I just heard if this website, it was very easy to set up
My account abd pay a bill. But it says it will take more than a week for my payment to be sent though it was taken out if my card account.

Date of experience: April 3, 2023
doxo R. — doxo Rep
over a year old

Hello Heather,

I would recommend contacting our Customer Care team so that we can investigate this with you. You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,

Lisa

Colorado
1 review
0 helpful votes
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Online bill pay
March 24, 2023

Love it so much easier for me to pay my bill, I pay most of my bill online I was so happy when you guys got online pay thank you

Date of experience: March 24, 2023
doxo R. — doxo Rep
over a year old

Hello Lisa,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
0 helpful votes
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Great service
March 24, 2023

Great staff they are very knowledgeable with the questions they are asked. Thank

Date of experience: March 23, 2023
doxo R. — doxo Rep
over a year old

Hello Jessie,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

California
1 review
0 helpful votes
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A
March 24, 2023

Great. I've been using the app for a long time and I haven't had any problems with it.

Date of experience: March 23, 2023
doxo R. — doxo Rep
over a year old

Hello Bruce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Texas
1 review
0 helpful votes
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Easy pay
March 23, 2023

I had only done it once. I think I will pay this way

Date of experience: March 23, 2023
doxo R. — doxo Rep
over a year old

Hello Dorothy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

California
1 review
0 helpful votes
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Good so far!
March 13, 2023

Fast and convenient to where if I forget to pay I can pay from my phone.

Date of experience: March 13, 2023
doxo R. — doxo Rep
over a year old

Hello Roberta,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Tennessee
1 review
0 helpful votes
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It was very easy to make my payment.I plan on continuing to use this way to pay my bills

Date of experience: March 10, 2023
doxo R. — doxo Rep
over a year old

Hello Steve,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

New Jersey
1 review
0 helpful votes
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Billing
March 10, 2023

Once you have set your billing information, the payment process was very easy and quick. Received an email bill was due, click and pay. Perfect!

Date of experience: March 10, 2023
doxo R. — doxo Rep
over a year old

Hello Lisa,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Illinois
1 review
0 helpful votes
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Too expensive
April 8, 2023

I don't wanna go into the store, and I don't want to write a check I would like to go to lowes.com and pay my bill

Date of experience: March 9, 2023
doxo R. — doxo Rep
over a year old

Hello Tamara,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

South Carolina
1 review
0 helpful votes
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I use this every month m
March 3, 2023

I only use dodo to make my Life Insurance payments it's convenient no hiccups yet next month they're not going to get no more money from me lol auto pay is the easiest and no charges!

Date of experience: March 3, 2023
doxo R. — doxo Rep
over a year old

Hello Marchell,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Arkansas
1 review
0 helpful votes
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Randy P
February 18, 2023

I love doxo used it for paying my mom's credit card bill it is th best have not had a problem with it at all

Date of experience: February 17, 2023
doxo R. — doxo Rep
over a year old

Hello Randy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Georgia
1 review
0 helpful votes
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Utilizing A Convenience.
February 13, 2023

The experience was good. I paid the bill without having to mail it and it was received on time. It was very convenient for me. I will use the service again.

Date of experience: February 13, 2023
doxo R. — doxo Rep
over a year old

Hello Maie,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

New Jersey
1 review
0 helpful votes
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Well done!
February 9, 2023

Everything went smoothly.Easier than using web site from provider. All payments made by doxo were on time and the reminders kept me on budget.

Date of experience: February 9, 2023
doxo R. — doxo Rep
over a year old

Hello Njb,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Tennessee
1 review
0 helpful votes
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Help with accounts
February 9, 2023

Easy to use, and makes it easier to keep my accounts accurate

Date of experience: February 9, 2023
doxo R. — doxo Rep
over a year old

Hello Debbie,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

California
2 reviews
0 helpful votes
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Very good
February 8, 2023

I would like to set up Auto Pay but I have not been able to reach a MV Energy representative to do so.

Date of experience: February 8, 2023
doxo R. — doxo Rep
over a year old

Hello Allison,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Wisconsin
1 review
0 helpful votes
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Pay ahead
March 10, 2023

I would like to see my balance, I like to pay ahead.

Date of experience: February 8, 2023
doxo R. — doxo Rep
over a year old

Hello Kathy Ann,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

New Jersey
1 review
0 helpful votes
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Relatively easy to use.
February 8, 2023

As above. I am not good with technology but it was easy enough to use and pay my bills...

Date of experience: February 8, 2023
doxo R. — doxo Rep
over a year old

Hello Thomas,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

West Virginia
1 review
0 helpful votes
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Easy to set up for auto withdrawals
February 8, 2023

It was a great experience and so easy to set up for all my bills

Date of experience: February 8, 2023
doxo R. — doxo Rep
over a year old

Hello Dennison,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa