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Dot & Bo has a rating of 2.6 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dot & Bo most frequently mention customer service, credit card and phone number. Dot & Bo ranks 38th among Discount Shopping sites.
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Delivery good. Was not hard to set up had up in 5 minutes... I will be using this site again... Thanks
I was looking for a safe alternative to candles. These fit the bill perfectly! Plus they add a little extra interest as well... The only negative I can think of was that the battery case was a little hard to open, but that didn't affect the product's performance.
I have this draped on a fence, lit up after 1 day and they're lovely. I will use this site again. Thank you.
Nice... functional, good value for the price. I will be using this site again. Thank you very much...
I am using in my she-shed. Really livens the shed up! Love them. I will be using this site again. Thank you..
Product arrived about a week after ordered. It is lightweight and made from a fabric, not plastic, which is nice. The zipper is strong enough. We were putting it on a heavy memory foam mattress and at one point, it appeared that it might year, but there were four of us putting it on, so we were able to maneuver the weight and it did not. Would have preferred something a bit stronger, and am not sure how well it will hold up over time, but it's okay for now. Might be better for a lighter mattress. Seemed a bit pricey compared to others in brick and mortar stores.
I will use it on the outside wall. I received with in days. In good condition. Thank you very much...
I really like them, fluffy comfortable I would buy again. I will be using this site again. Thank you.
I haven't used it yet I'm redoing a room. But it's made very well! I would buy it again. Thank you.
Prompt delivery! As described! I will be suing this site again. Thank you very much Dot & Bo...
They are exactly as hoped for and very attractive bath matts. We use to have a koi pond and have several pictures of the koi that I had enlarged and decorated our main bathroom with. These mats go well with our bathroom theme. Thank you.
I LOVE it! Looks amazing! Gives extra countertop space with a flair. (Turquoise) Good quality and price. Fits perfectly. Arrived early and I purchased another in turquoise for my son.
I needed another set of sheets because mine were getting worn. Great quality and washes well!...
Delivery was quick. Pricing is lower than all other online stores. Looking forward to putting together with a mid century modern bed frame once it arrives.
I use it to cover up my gas burners but it definitely is a great statement piece, both of my daughters want one now!
Dot & Bo sent my order to a NJ address. When I actually live in Florida. Over 1,000 miles apart. I have been emailing their customer service since Saturday. And they refuse to rectify this problem. Since it's a major error on their part. They won't send the merchandise to the address I live. Or won't refund my money. The customer service representative is very rude via email. Probably a foreigner of course. Always customer service reps from a different country. I will never ever order anything affiliated with Dot & Bo again. And I have many friends, and family. Who already deleted their accounts, and unsubscribed from their overload of daily emails. They will also be giving Dot & Bo a bad review. I am call the Better Business Bureau also. Don't trust them with returns, refunds, or fixing any errors they make. You will get nowhere
I bought a piece of furniture from this website. The amount I agreed to pay was $996. When I got my email confirmation, I see I was charged $1059. I thought that was a mistake and didn't sweat it. It took an entire 2 weeks for the item to be sent. Part of why I ordered if from the website is that I thought I would receive it sooner than if I ordered it directly from the manufacturer (which would have saved me money). What company has a sufficiently dysfunctional website to tell someone they are paying a certain amount at checkout only to charge them more later? I called my credit card company to report fraud. Do NOT buy from Dot & Bo if you don't want to lose sleep over it.
Answer: Good luck with that - terrible customer service. I do not recommend this company because of the service and the very poor quality of products.
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