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Dose Of Roses has 785 customer reviews and ranks 277th in the Flower Delivery category. Common review topics include customer service, galaxy roses, bloom box.
Roses are not original, it looks fake. Their services was worst. They sell low-cost items that are of poor quality.
Paid $151 for the next day delivery And when I called three days after delivery date all they said was we put it on the wrong track
For Mother's Day, my son and I ordered my wife a rose gold colored rose in a round box. Twice I've received the wrong product, and despite being told that I'll have my correct order shipped out to me, I haven't gotten a confirmation email about that. The sales on their product are final, therefore money can't be refunded. I have no other way of getting my ordered item or my money, because the customer service department won't respond to my emails. Absolute worst experience I've ever had from an online flower company, would not recommend to others looking for gifts for loved ones. If I could give zero stars, I wholeheartedly would.
Just buy from AliExpress or Wish. Do NOT pay more than $5-$10 for these. $10 is actually too much. So imagine spending $70 for one plastic rose from China. SCAM. The "GOLD DIPPED" roses is legit plastic and is sent from China. I bought an overly expensive rose that you can get on WISH for $1 and it's the SAME ROSE. They scammed me and didn't give me my money back and it took forever because it came shipped from China. I have the proof and I have reached out on Instagram and everywhere else and they delete your comments and block you. BUYER BEWARE!
Ordered the medium rose bear as a gift for mothers day i bought it in advanced with mothers day shipping wich was $18 so i for the shipment and i look up tracking it says it will come on monday day after mothersday so im annoyed and call them to ask for refund because mothersday is over o dont need the item any longer so they offer to partially refund me shipping wich i dont understand and they say i need to send back the item for a refund and i explained im leaving on vacation monday morning no one will be home to recieve the item so they basically tell me if im not home to recieve package im assed out on my purchase makes no sense and then they tell me to call fedex and do there job for them ive never had a worst customer experience and ive ordered thru doggy websites before smh stay way not worth the headache
I have contacted the buisness and told them these flowers smell and I wake up to rose petals on the table they didn't care now they are wet to the touch and the petals that have fallen off have stained my wooden restoration hardware table and they wanna blame the consumer saying I haven't cared for them correctly they are in my house out of direct sunlight where it's never over 74 degrees I have cared for them the same way I cared for my Venus et fluer that are 3 years old and still Look like the day they were delivered back in November I had the issue of the petals falling and them smelling they offered me a $35 credit to the store like I would ever order anything from the site again I didn't ask for a refund just a replacement like any reputable company would offer
The roses don't look good and the color isn't very good either. Then customer service ignores you after they see the bad quality. Too pricey to buy roses that do not look good. I recommend royal roses I bought those as well and wooooowww the difference is amazing! Great quality and vibrant color.
If there were a way to give the store zero stars, they've earned that. Aside from ripping me off by offering an expedited shipping service at a higher more premium cost during the Valentine's Day holiday where they practically guaranteed the delivery of the gift that I had purchased for my wife and daughter without any suggestions to delays of any sorts, this business instead of owning up to their fault offered me not a "full refund" of the extra "premium" shipping cost that they charged me for but instead only offered me 40% refund of that additional shipping cost and ultimately only paid me 20% of what they offered for the "gift" that I had purchased which, ultimately shipped/arrived about two full weeks after Valentine's Day. Aside from the gift coming utterly late and missing the mark on the purpose/occasion that it was purchased for, the item arrived damaged. We are talking about nearly $600.00 in followers that came to us damaged. The flowers were somewhat crushed with some of the petals torn/cracked. Again, the best they can offer was $100.00 refund. I'm seriously not sure what their out of pocket cost would have been for the amount of flowers used but surely they could have done a little better than this once you consider all the other problems that I've encountered with my purchase to begin with. They even offered me 20% off of "future purchases". This was like the "punch line" to a very sad and disappointing joke of theirs and their service/product. They've might as well offered nothing else because "fool me once"... if I can save anyone else any time and money, I will be sure to try my best to do so. We work very hard for our money, especially in times like today where work has been anything but guaranteed... there are literally tons of other reputable businesses they offers the same type of service and products and I strongly suggest you do yourselves a favor a look them over before jumping in this sorry rabbit hole that is dose of roses... that is if you care about having your gift delivered for that special occasion on time and in good condition which you would think would be a universal expectation...
Paid to have it delivered two days before valentines and it arrived a week after! Zero support and simply rude. I will never order from them again!~
Only got one star bc we had to pick one. *****SCAM SCAM SCAM****** Please let me know if this company owes you money.
Horrible customer service. When I called, the lady that answered had an attitude because they messed up my order. She said she was connecting me to a supervisor then hung up on me then wouldn't answer my call when I called back 3 times in a row.
Definitely come here if you want to order in advance and pay extra so that it gets here by Feb 14th and it comes the day after.
I placed my order on February 10th, and the company has yet to ship the order. It is very clear that they prioritize orders that are placed with the special Valentine's delivery rates, compared to standard shipping.
I believe this to be deception and misrepresentation of information, along with taking advantage of the consumer.
For more information on my case, as well as referrals to other more legitimate flower companies, please email me at *******@gmail.com.
I ordered the red bear not believing the "few" 1 start reviews. This is a complete scam roses are fake they are a foam material. There was superglue everywhere that I had to pick off. It smells like plastic not the beautiful treated roses they say. This is 100% a scam and a joke. Also believe it when people say it's impossible to get in contact with them because it is. Also I left a 1 star review on there website and it was taken down. Seriously DO NOT BUY!
I ordered Feb 11th but on the site I was still in the requirements to have it by Valentine's Day but just incase to make sure I paid extra $8.95 for rush processing and shipping was $24 so one would think that's almost overnight or 2 day prices! It's the 13th I keep looking for it I get online check the tracking it's not getting delivered until Tuesday the 16th $24 shipping $8.95 rush processing for what now I have go out buy something last minute something boring while it's all picked over! Thanks For nothing
I'm very very please with the purchase. My son wanted the pink rose bear for his mother on Christmas Day! I think she will adore it for eternal. Bless the owner and his team of some unbelievable pieces. Definitely will be ordering for Valentine's Day.
My hubby sent me beautiful rose I fell in love with it and it was a beautiful surprise I look at it everyday
I am going to be completely honest. This definitely would've gotten a 5 had I not had to go through what I did. I received the 50 roses sooner than expected which is wonderful, but unfortunately, the way they packaged the flowers, they were flatten/smushed in at the top, so that lost a star. I contacted them, had to explain it wasn't through shipping that they were damaged but because of their packaging, anyway they ASSURED ME that it wasn't going to happen the second time as they're preparing to ship out my replacement. Received the shipping confirmation on Monday so I told them because these were my birthday gift it would need to get to me by Thursday(my birthday) because we are going on a trip and won't be home but anyways they didn't come until after so I had to go and retrieve them from the FedEx location. I was extremely excited to retrieve them because the first one did not come as they're supposed to. As soon as I opened the second shipment, you guessed it, my disappointment, I was so distraught and disappointed because these were even more smushed from the sides and the top. I contacted them and of course they said it was the shipping that did the damage but I told them both times the boxes were in perfect condition. They offered to refund me $65 (it's a joke to me because we paid almost $500 for these) plus people don't pay this kind of money so they can get their money back, they want their flowers to come as they're supposed to!... so that's what I told them and even told them my experience and that I do not want to go through this again because they offered to resend another replacement. I've concluded that you should only buy these in person because they are oblivious to how they're packaging these flowers, and lastly, I'm sorry to say this but based on my personal experience, I WILL NEVER BUY FROM DOSE OF ROSES EVER AGAIN! Not only did they disappointed me tremendously, they did not deliver their promises and I have to say, this is one of the worst experiences of my entire life, mind you, this is supposed to be one of the best experiences.
I purchased this as a gift for my girlfriend on her birthday. I saw this online as I was scrolling looking for unique gifts. I was originally looking for gold dipped roses when I stumbled across this item. I ordered it on Sunday night and it was delivered to me in Oklahoma City by noon on Thursday. So it was a relatively fast delivery. It was packaged very well. When I opened it, I was in awe of how it looked. More beautiful than how it looks online. I then popped the bottom off the battery compartment and plugged in three AAA batteries and replaced the lid. I turned the switch to "on" and was mesmerized by the lights and how well the rose lit up. This thing is magnificent and like I said the pictures and online viewing does not do it justice. This is a must have gift for your significant other! I can't wait to give this to my girlfriend.
When I originally saw the dose of roses I was skeptical I didn't expect first class service first class shipping everything was very well taken care of. Very proper and very fast I would definitely come back again and again and again. The galaxy roses (dozen) came unscathed and early to make things even better.