Dose Of Roses

To start off, this isn't some I ordered 3 days before Valentines day complaint. I ordered a small boxed rose on Feb 28th on a rush processing order even though I didn't need it for another 3 weeks but they advertise that they don't pack it right away unless you pay for the expedited shipping. I paid $43.74 for the Galaxy Rose Arrangement × 1 Small (1 Rose) / Suede / Pink. I received the item on March 3rd. I opened the box to find that I received a WHITE box and not the PINK one like I ordered and I immediately contacted them right away via email. The conversation with them encompassed 2 weeks just in the end to tell me that they sent the correct item when it CLEARLY and UNDENIABLY says I ordered PINK on both their website orders and the email confirmation I received when I ordered it. In the beginning they were trying to tell me that what I received is correct but I managed to convince the first customer service rep that it was wrong and I was told that it would be escalated to the management team and that I should received an email with confirmation of a replacement. 5 days go by and nothing happens so I email them again. I received a reply stating that what they sent me is correct, WHAT A JOKE. I gave up and just ended up resorting to my bank to dispute the charges. This company is a joke, especially for the prices they charge and HOW they charge you. Never buy from this company, EVER.

Purchased for anniversary with expedited processing and priority shipping. Delivery date was supposed to be 3/17 but didn't show till 3/21. Requested refund on 17th (got a message saying it was preparing to be shipped) yet they still shipped the product and held a portion of my money. They never answer their phone and only responded when I filed a complaint with the BBB. Needless to say the product that arrived was sub-par, was expecting a real flower per the website but got a plastic pos that's screwed together

THIS COMPANY IS A SCAM! I ORDERED Leather Large Round red roses, OVER $700 PURCHASE OVER A MONTH AGO. I HAVE BEEN BACK AND FORTH WITH THEIR HORRIBLE CUSTOMER SUPPORT TEAM THAT TAKES FOREVER TO REPLY. THEY DO NOT PROVIDE CONFIRMATION NUMBER AND SAY THE ORDER IS ON ITS WAY. IT'S BEEN OVER A MONTH SINCE THE PURCHASE AND I HAVE YET TO RECIEVE THEM. SAVE YOUR MONEY AND READ THE REVIEWS. MULTIPLE ORDERS WERE NOT RECIEVED. I CANNOT BELIEVE THEY ARE STILL IN BUSINESS. SCAMERS, SCAMERS, SCAMERS!

Over a month, paid expedited shipping and processing, was told items were in stock, only to get a weekly reply after half a dozen emails items were all of a sudden sold out, scam.

It's been over 2 weeks since Valentine's Day. The package was never delivered, specifically paid for rush delivery, and did not purchase last minute. Several messages sent through chat have been ignored, email ignored, unable to get in contact with anyone over the phone. The least that could have been done was to reach out in advance to let customers know what was going on. At the very bare minimum COMMUNICATE! I'm not sure what kind of scam company they are running but they are also deleting Instagram and fb comments of people complaining about the lack of delivery. This has to be the most unprofessional shopping experience that I have ever witnessed. They also refuse to provide a refund and sent me a link to the no refund policy even though they told me that THEY were sold out of my order. Not only were they sold out, but they also did not communicate that until I reached out to them.

I paid for two rose bears for deliver before Valentine's Day. I ordered them 3 weeks before and paid for rush shipping to ensure I'd receive them. On 2/2/22 I received one bear and the tracking number said shipment 2 was pending. I waited a week to check again and shipment 2 was still pending. I reached out to customer service they said everything Elias delivered and to ask my neighbors!?! I had to copy and paste the tracking number from UPS to show only one shipment was received and they responded with the bear I ordered is out of stock and to chose something else?!? Really? 2 days before Valentine's Day and they don't reach out to me I had to reach out to them? I emailed back and said to make sure I get it before Valentine's Day and that's when the went silent. It's a week after Valentine's Day and I have made several request for a refund and no response. Don't order from them unless you want to risk them not shipping to you as I have read seems to be a problem with others as well. Now I have to waste time on the phone with my bank to dispute.

I ordered a black 24k dipped rose and it arrived at its destination 5 business days later which is what it stated and i expected. 1-6 days. To all the geniuses that order 1 or 2 days before valentine's day then complain they didnt arrive on time... Think more. Id happily return.

They guaranteed shipping by Valentine's Day I even selected arrive by Valentine's Day on shipping. Arrived late no one picked up my phone calls and all they did "to make it right" was refund me 40% of the shipping I'll never order from them again

I ordered my package 2 weeks in advance just so it make it deliver on time for Vday, not only my package was delivered a day after, it was also incomplete (I'm missing the bunny flower) I contacted with multiple emails but no avail, I will never order from dose of roses

I ordered from here some time in January and got the wrong item. I emailed them many times about this problem and never received any help. February 3rd is the approximate day I reached out to them. They replied to my email and when I replied to that I didn't hear anything back. Days pass and still nothing, so I decide to email again. Same thing happened, they respond then when I reply to their email I don't hear anything back for days yet again! I've called the number on their website and there is never an answer. It's just mind blowing that they never responded to my emails and bothered to help yet I was sent a survey to rate the help I was given. Even after filling out the survey no one has reached out to me. Not only have I not received any help they haven't even responded to any of my calls, emails, or comments that I am leaving under there IG posts. Considering the time of the year that it is you'd think that they would do all they can to resolve my issues, but this was not the case. It's ridiculous how a company prides themselves on there work and service to still treat customers like myself this way. I highly do not recommend shopping from here. If something were to go wrong you will not have any luck getting in contact with them. If you are interested in buying something for a loved one or yourself I suggest finding somewhere else to shop. I hope my review can help people avoid this website, so you don't have to go through the headaches I have been enduring this past month.

I ordered over a week prior to Valentine's Day. Paid for rush processing and expedited shipping ordered the bear and a galaxy rose. One gift made it on valentines the other made it the next day which is pretty ridiculous for price of shipping. The gifts are cool for what they are the company handling is the downfall. Probably won't order again.

Ordered a rose bear for my wife for Valentines day and never received it. Try contacting them for 3 days and no respond.

I ordered a Valentine's Day gift Feb 10 days ahead paid for 1-3 days shipping still no package Doses of Roses never responded back tracking number was empty for 2 items only one showed shipped or moving its 3 days after Valentine's Day no items very bad poor customer service they dont reassure you and once they send you a tracking number good luck your on you own from there buy at your own risk. They have yet to respond back or send a replacement item.

Never order from here! They don't deliver on time at all. I placed an order for my husband and never arrived on time. I did priority shipping and everything! I spent 30 bucks just on delivery and it was not delivered on time! Worst customer service. They even delete comments from their tiktok and Instagram just so you don't see the truth. Please save your money please! Not worth it!

I ordered a rose bear for a valentine's gift. I paid for expedited shipping and order protection with a delivery date of 02/14/2022. Total cost $139. On 02/14/2022, I checked to see when the gift would be delivered... it had not even shipped. I attempted chat message, email and phone call, all with negative contact. I cancelled my order and disputed the charge to my bank. Cannot be depended on. I will never use this company, again.

I bought something for my wife for valentines day with over a week in advance to get it shipped out to arrive on time. I even got spammed emails from this company saying to get in orders before valentines day before its too late! What do you know? It never arrived on time and is expected to be delivered by the end of the week. Never again will I buy anything from this place, spammed me with emails and did not commit to their end of getting customers what they promised. What a shame!

THIS PLACE IS AN AMAZING SCAM AND A RIP OFF! I ordered 2 enchanted roses on January 28th with rush processing and order protection. I got one rose on February 9th and the other on the 13! I spent $142.78 on two pieces of garbage (The product quality was below par) and they both came at different times with what was less than rush delivery. ~ I found the same of better products on Amazon for 1/2 the price! The customer service was just some moron "I understand your unhappiness" - Do they teach this to all can artists? It just nfuriated me! THEY DID NOTHING. Not very business. I hope they go out of business. It's sad that, in today's word. Some people can't do proper business.

They sent the wrong item, took over a week to reach them (after the item I did not want arrived late) so ruined the whole gift. The. They offer 40% off my shipping as a resolution? They said they were out of what I wanted so they just sent something else instead. Don't use them. Shady.