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The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.
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I ordered this dress in light gold and size 8. I'm 5' 8" and 150 lbs. It fits perfect! I'm sure a 6 would fit if I wanted a tighter look. I feel comfortable in this fit! It came so fast. I was super nervous ha ha but it worked out great. It's long enough for heels and maybe I'll have it hemmed so I don't trip down the aisle ;)
The item shipped quickly. However I had to purchase two dresses because even thought I paid for a custom order I got sent a standard size 6. As far as dress quality the dress looked nice but it was very difficult to communicate my measurements with the owner.
I purchased a light gold sequins bridesmaid dress for my wedding and loved it! I wanted to see the quality before ordering for all my BM's so I ordered one first. Mary is so attentive and quick to respond with all the questions I had. She even sent me swatches of the other colors of sequins she had. Shipping was fast too. I received the dress within a week of it being shipped. Can't wait to order the rest of the dresses! Thank you Mary!
Great communication. Problem with the first dress but after extensive communication the dress was remade. And I was able to convince the seller to pick up the return since the problems were on their part.
The dress is beautiful! I would recommend paying the extra and ordering the custom dress since the measurements are off. I measured an 8 according to their numbers however since this is part of a bridal let we had a 4 and it fit perfectly. The arms had to be fixed since the original dress that came the arm holes were very small.
Overall it was a good experience and I would order again since they were a pleasure to work with and always responded rapidly! Once we wear them I'll post pictures!
The dress is beautiful, well made and fits perfectly. The dress looks beautiful on and is comfy as well.(I ordered made to measure for my bridesmaid). The communication from the web-store is fantastic and delivery was prompt.
The best ever and i love the DRESSES so elegant and pretty. Ordered 3 of these for my bridesmaids and had fast shipping and they fit each of the girls perfectly. Communication was great and I ended up with an amazing dress, thank you! Would buy from her again.
Got my dress in less than 3 weeks and what a pleasant surprise... it was absolutely perfect... fit like a glove. The dress looks a lot better on than in the pictures. Would flatter a wide range of different girls' body shapes. Everything I wanted. My reception dress to be for my Wedding. Thank you so Much!
In LOVE with the gold sequined dress! I ordered this kind of as a sample for my bridesmaids to see how it fits and I'm glad I did.! Unfortunately, the size chart I found on their page led me to order a much larger size than I needed... Fortunately, it fits one of my bridesmaids and now we have something to go off of! All in all its a gorgeous dress, highly recommend. Shopping was very fast and the customer service is great. Order your typical U. S dress size.
Dress is a gorgeous light pink gold that creates curves in the right places and has a little stretch to it. This dress is even better in person! Store owner was careful to make sure I selected correct size. Communication with seller was excellent and it was shipped quickly!
Beautiful dress! Great communication from the seller. I will need to have it taken in a bit but that's to be expected when you order a dress that should fit you like a glove. The dress arrived earlier than I expected. Very nice dress. I can't wait to wear it on my wedding day. Thank you.
I ordered this dress at the very last minute, but they had it made and posted out to me earlier than i was expecting! The dress looked great and was so comfortable! Gorgeous dress, fits perfectly. I think it was a beautiful dress and the size was just as I hoped. Highly recommended :)
Such a lovely item! Really good quality and gorgeous colour; would definitely recommend! I have 5 bridesmaids who are really different and they all loved, it suited all of them so well. Love this dress fit all my bridesmaids perfectly!
Beautiful dress I plan on wearing from my friend's wedding. Fits perfectly. Dress is exactly as shown in picture! Fits perfect and looks really gorgeous on. Thank you so much for making such a lovely dress. Love both dresses and colors! Thank you!
Love love love the dresses! The are beautiful and fit perfectly! We can not wait to order the other 5 bridesmaids dresses! Beautiful dress, well made, exactly as described! Thank you Anna! You have an amazing talent!
This dress was amazing! It arrived well before the scheduled time and needed very little alteration. Was such beautiful quality and I received so many compliments. Perfect for the destination wedding!
I'm absolutely in love with this dress! The quality of the material is unmistakable and the fit is sewn to perfection. I will upload a picture after the ceremony. I can't wait for my wedding day! Thank you from bottom of my heart!
Thanks very much for the beautiful dress which arrived today. It fits perfectly and looks amazing. Communication was friendly, helpful and efficient. Delivery to the UK straightforward. I am a very pleased customer.
Such a beautiful red color. The fit was perfect the material was very comfortable and easy to manipulate in my poses! I would recommend her gowns to anyone. My dress was the perfect compliment to my photos! Shipped super fast! Thank you!
I loved this dress! It fit so well and looked great on me in our maternity shoot. Thank you for getting the dress shipped out in a timely manner. Very pleased with my order. Amazing! Cannot wait to use this for an upcoming maternity session! I just love the silhouette.
Very beautiful gown! I cant wait to use this for my up coming session! The shop owner is very friendly and shipping was faster than i thought! Absolutely stunning dress! Exactly as pictured!
Answer: Dear Customer, Good day! Thanks for taking the time to write to us! Please try to find the order number you get from us or find it on the website in your account so we can help you check. If you still have other questions, please contact us at any time. Best regards, Customer service center
Answer: Dear Customer, Thanks for taking the time to write to us! Our company has warehouses located in the United States, United Kingdom, Australia, and China. Products will be sent from one of these warehouses according to the stock availability. If you still have other questions, please contact us at any time. Best regards, Dorriswedding customer service
Answer: I suggest you do NOT order from them at all as it is a SCAM!
Answer: Unfortunately, based on their policy, you will most likely not qualify for a return. They will find something that will disqualify you from even their partial 80% refund (and if you received free shipping initially, that amount will be deducted from your refund also). If you DO get through to them within your 14-day window, they will first suggest that you to try to sell the dress on Craigslist. If you were out of you 14 day return window, they will tell you 'tough luck.' If the dress actually makes it back to them within the return window, they will say that the dress smells like perfume, or they'll mention other signs of wear (even if you never actually tried it on). But it seems that most often the dress won't make it to the given address in the first place, and it will end up "abandoned" and you won't receive anything at all. If you are returning the dress because it was not as described, I highly recommend opening a PayPal case if you want to even think about getting any of your money back. But even then, it's still not guaranteed that you will. I haven't yet heard of anyone making a successful return to this company. I have a pending PayPal case currently, just paid $65 out of my pocket for return shipping, and am crossing every finger on my body tightly that the dress will show "delivered" on the USPS tracking.
Answer: China. Even though the site URLs say America. They are all made in a factory in China and sent from china - Terrible quality
Answer: The dresses come from China... I know, I know... but I asked God to bless my dress and it is so! Believe in the good that can be and it WILL be so!
Answer: Do NOT order from this website it is a scam! It doesn't matter if you try a deess on locally and live it. You will not get anything close to the dress you are expecting. The company will send you a cheap dress that looks nothing like what you ordered and then will tell you sorry but your stuck with it! This company is in CHina and is a scam! Read the "good" reviews it's obvious that they are fabricated. I tried to leave several bad reviews on there page and they deleted them! I'll I can say is DONT DO IT! You will regret it!
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