Dorothy PerkinsReviews 44

Extremely disappointing! I have never been so incredibly disappointed by ordering online from a company. I ordered $150 worth of clothing a month ago and have yet to receive it! DP claims to have 7-11 day shipping... but I am sitting here 30 days later and still nothing. I have been on the phone with DP for over 2 hrs and have called 4 times... yet still no package! I have been told my package is "at a local depot, and my address is un-deliverable" yet no one can let me know where the local depot is so I can go pick up my package and I find it amazing that my address is "un-deliverable" because UPS, Fed EX and USPS have no trouble. JUST PLAIN IRRITATING... FIRST AND LAST PURCHASE I WILL EVER MAKE WITH DP

I CHECKED OUT THEIR FACEBOOK PAGE-SEEMS I AM ONE OF HUNDREDS THAT GOT RIPPED OFF BY THIS COMPANY!

Later on Dorothy Perkins deleted my comment from their facebook page and blocked me from their wall... and started deleting other complaints as well! UNREAL! I CAN'T BELIEVE THEY ARE STILL IN BUSINESS!

My wife bought boots from them, they sent the wrong size! She didn't notice for about a week, saying I'm sure these can't be a size 7 as they feel too big. It wasn't until she checked that she realised they had sent the wrong size. All the documentation said they were a size 7, but they were actually a size 8. When she asked to send them back they got funny about it as they had been worn! I'm sure their site is very nice, but their warehouse staff and customer service advisers are not!