Dorothy PerkinsReviews 44

Thanks to Dorothy< felt really comfortable in my stretchy jeans. Wore them many times and washed and of course they not in best condition after 4 months and for next bump have to buy a new pare... could be a bit better quality i guess but in general very satisfied.

I was extremely happy with my purchase. It fitted perfectly. I got exactly what i ordered. I could not have got a better product. I live in australia so i was a little worried if things werent right. But no need to worry all very good. This is one of my best purchases online from several companies. This was great, very good value for money. It was on sale. With the exchange rate it was still fabulous value. Thank you team dorothy perkins..

Hi good day. I am a shopper at Power Plant Mall, and I sincerely commend the EXEMPLARY HONESTY and EXCELLENT SERVICE of the Cashier, Sales Staff and Officer of DOROTHY PERKINS Store. I bought a pair of skirt and blouse last October 18,2016 and paid using my credit card. I hurriedly left because I had a dinner that I accidentally left my wallet at the Cashier's counter with all my debit and credit cards, driver 's license and sum bills inside. The next day, to my surprise a staff from Dorothy Perkins called and asked my name, and informed if my wallet was with me, because somehow I left it at the store. When I checked my bag I found out that my wallet was missing. I felt so happy and grateful to their kind gesture of researching my number and calling me first thing at store opening time. They really exhibit best work attitude and commitment and integrity at work. They deserve to be commended. I am from Cebu and i say DAGHANG SALAMAT KAAYO from my heart. GOD sees what you did and HE will reward you in hundred folds.

As a pom living in Australia I often miss some of my home bands from the UK so I was excited to see that Dorothy Perkins (affectionately known as Dotty P's back home) were now delivering to Australia. So with much excitement I went to the site and 3 pairs of shoes, 2 tops, a dress and $350 later I had satisfied my retail needs!
The site is easy to use and items are displayed both on and off the model so you get a good idea of fit and style. Payment was easy through PayPal and I immediately received a confirmation email. I even got free delivery as I had spent over $60! I was then kept updated as to the progress of the delivery and received my goods within a week. The items were of good quality and sizing was spot on.
So I would recommend this site to everyone! Love love love Dotty P's!

I really don't know which dorothy perkins store some of you shop at, but i shop at the online us store. I love all there clothing. I'm from the Caribbean therefore i have to wait about 10-14 working days before i get my package as it normally ships to the us before delivering to me. Thus far i have never received any "bad clothing" as most of the other reviewers had. All the clothing i have purchased over the period of 2 years are still 100% good, i have purchased clothing approximately 4 times with the total of 27 pieces. Once i purchased clothing that was too big due to the fact that i was exercising and i lost a drastic amount of weight. Their clothes are really cheap and i always get great discounts and free shipping. I hope they never drop they standard. I love you dorothy perkins a review from a genuine regular customer

This is my go-to place for clothes that I know will fit me. It does bigger sizes which is good. I have since lost weight but still find them the best for finding things that fit well, especially jeans. I love them. They can be a little expensive but the items I have brought have lasted me years. Online shopping is as good as in store, items are sent quickly and the overall service is good. I tell everyone to shop here who is struggling to find clothes they like or that fit well.

I absolutely love the clothing at Dorothy Perkins, but unfortunately their custom charges are fraudulent. I placed a $120 order with them, and approx. Two weeks later I received an email stating that I needed to pay an $80 customs fee. I am in the United States and the law states that we do NOT have to pay any duties on clothing purchases under $200. I contacted Dorothy Perkins about this and they refused to send my items without me paying the fee. I looked at the tracking, and the package never even arrived to U.S. soil, it was sitting in England waiting for the "customs fee". I refused to pay it and Dorothy Perkins had the shipper return the package to them. They also did not fully refund my money even though the merchandise never even touched my hands, and the money they did refund took two months to appear back into my account.

I am a Brit/American who recently moved from London to New York and I also had a terrible experience with Dorothy Perkins. I wanted to replace my jeans and ordered exactly as the label read without checking the size chart (I didn't think I needed to). They ordered a 10 and they sent a 14. I thought they made a mistake, but apparently when shipping to the US they automatically convert the sizing. There's nothing I can do except pay $50+ to return ship or keep the merchandise I cannot wear. I was intending to re-order the correct size, but now I don't want to deal with them at all.

What further angered me was that they are not running a proper US operation, but rather some confused mix. They don't have US customer service (but rather the typical rude UK call line), don't exchange and won't subsidize international shipping costs. Their operator asked me if I was 4 hours behind (what? No one in the US is 4 hours behind the UK) and when they said a supervisor was not available but could call me later, they called me at 5:30am the next morning.

I don't see why anyone in the US would ever shop with Dorothy Perkins. They don't permit exchanges and require you to return to the UK at your own expense. There are so many great competitor options domestically, I would strongly advise not to shop with them.

I was able to find some nice gifts for Christmas on this website. They have a good selection of attractive clothing.

Their prices dropped on several products within 24 hours after making my purchase and they refused to both issue me an account credit or allow me to return the order.

The shipping is $10, regardless of what you order. My order was small and light, so shipping should not have been over $2-3. Their "discount" that they offered (25% off purchase) was canceled out because they had another discount that offered free shipping. If you are going to offer discounts, honor all of them.

I wasn't provided a shipping number. It has been over 7 business days and still no sign of my product. Standard shipping on most websites is not only cheaper, but also much faster (i. E., 5 business days is the industry average, from what I've seen).

Probably won't shop with this website again.

First problem-- I bought shoes in a size US 8-- I received a size US 9. I checked my order confirmation over and over to make sure it wasnt my mistake, it was clearly their mistake and they sent me the wrong size.

I emailed them 10 times, and called another 10 times! I NEVER got a response, not a sorry, not an answer-- -NOTHING!

I will never buy from this site again. They sent the wrong product and never responded.

Sure you can get things cheap--but seems like a gamble. There are several other cheap cute stores with much better service and selection.

I will never buy from them again.

I would give 0 stars if I could!

I was hesitant to order from Dorothy Perkins based on the reviews, but the clothes were so flattering, cute and on sale, too! Well, I pulled the trigger and ordered. I am here in the USA and received the clothes within two weeks. Everything was correct and clothes were great. Who every designs for them really knows how to flatter! I will order again from them without a second thought.

PS: For the negative reviewers, DP is clear that record shipping is not traceable (strange in this day and age, but clearly stated in their policy) and many other online retailers require that the customer pay for returns (unfortunate, but true). Be informed!