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Dorm Co

3.9

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Dorm Co Reviews Summary

Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery and college student. Dorm Co ranks 13th among Furniture sites.

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North Carolina
1 review
0 helpful votes
Follow Rachel G.
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Fast shipping, great deals for the broke college student, durable products, and wonderful customer service. Nothing but greatness here!

Date of experience: July 29, 2019
Maine
1 review
0 helpful votes
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The laundry bag should have like at least a zipper I can close and the hamper is hard to keep closed because the top keeps slipping off.

Date of experience: July 29, 2019
Illinois
1 review
0 helpful votes
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I am a touchy type of person so buying this online for my son for college i was a little hesitant. Boy was I glad i ordered this. So super heavy and soft and the color was great. It is called a coma inducer and they are right.

Date of experience: July 28, 2019
Georgia
1 review
0 helpful votes
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Sent comforter back on Thursday 7/25 and expect it to reach dormco by Wednesday 7/30. They told me my new comforter would be sent to me as soon as they received my exchange. Waiting to see how that turns out before I can give an accurate review.

Date of experience: July 28, 2019
New York
1 review
0 helpful votes
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It's amazing
July 29, 2019

I love everything, all of the colors matched what was on the website. I can't really explain how excited I am to use all of the stuff in my college dorm.

Date of experience: July 27, 2019
Texas
1 review
0 helpful votes
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It is very soft.
July 27, 2019

Quality seems great. The color is off from online though. It has s lighter than the photo and more pinkish.

Date of experience: July 26, 2019
Nebraska
1 review
0 helpful votes
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Great place to shop
July 27, 2019

This was the only place I could find a chair narrow, yet high enough, for my son's dorm room! Love the different products they carry - perfect for dorm rooms.

Date of experience: July 26, 2019
Texas
1 review
0 helpful votes
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Amazon buyers beware, they will not refund the total amount paid. My daughter used her Graduation money to purchase the Over the Bed Shelving. When the packages showed up damaged, I had to work directly with Dorm Co (not Amazon) to get the damaged item returned. This was not simple, I had to supply pictures including a reason, several emails back and forth. I asked to have a new box sent to return the items, no response. After using bubble wrap and cardboard to fashion the box back together I shipped it off. Roughly 7 business days later I received a refund, less $30. For the last several weeks I have been emailing Dorm Co, with no success. All I get back is " it's their return policy". The product arrived damaged, I was not able to wait for replacement parts. Why would I pay $30 for a damaged product that I sent back. I contacted Dorm Co promptly, they did not explain in any of the pre shipping email conversations that I would not receive a full refund. I asked to speak with upper management, the answer was no.

Also not one of the items my daughter purchased had instructions. I had to request them. They sent via email, pdf. Please remember these items are for a dorm. Our young adults heading off to school to start their life need all the instruction they can get. Can you imagine the surprise for the parents on this stressful move in day, finding out there are no instructions?

I will not purchase another item from Dorm Co, I will not recommend them. With so many options out there, spend your money with a more reputable company that stands by their products 100%. Here is the list of employees that would not help me: Ruth, Taylor, Heather, Dawn and Magen.

I'm happy to answer any of your questions on the other items we purchased. If you would like to see the email chain, I'm happy to share it with you. I want to be clear, I did everything as professionally as possible. I hope this review helps aid you in your future College purchasing decisions.

Date of experience: July 25, 2019
Texas
1 review
0 helpful votes
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Great product, great customer service with fast shipping. I know my daughters first experience in a dorm will be more comfy due to this company and items

Date of experience: July 25, 2019
Arkansas
1 review
0 helpful votes
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Great Service
July 25, 2019

The first shelf I received was so badly damaged from the shipment, I had to send it back because I was worried about the wood being damaged. However, I called and explained and they sent me another, no questions asked and it arrived 2 days later in better condition.

Date of experience: July 24, 2019
New York
1 review
0 helpful votes
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Softest sheets!
July 24, 2019

I got exactly what I expected and in great shape. These are the softest sheets I've bought online! I don't regret at all.

Date of experience: July 23, 2019
Tennessee
1 review
0 helpful votes
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Beautiful!
July 23, 2019

Arrived faster than expected. Beautiful color and super soft. It's perfect in a dorm with a nautical/ocean theme.

Date of experience: July 22, 2019
Colorado
1 review
0 helpful votes
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Very pleased with the timeliness of receiving our shipment. The comforter and bed skirt look fantastic - perfect for my daughter's dorm room.

Date of experience: July 22, 2019
District of Columbia
1 review
0 helpful votes
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Amazing!
July 23, 2019

They delivered my item fast and they were so helpful on making sure i got everything. All of the items in the package were so worth the affordable price!

Date of experience: July 22, 2019
Texas
1 review
15 helpful votes
Follow S S.
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We bought the DormCo 44 bundle for my daughters college freshman dorm room. The price for the bundle could not be beat anywhere (if trying to purchase items individually)! We were pleasantly surprised to find that the quality of the products and materials were soooo nice! A definite great buy for on-line shopping and not having to go to multiple stores! I highly recommend DormCo. It was a little tricky selecting the items in the bundle. We simply opened a separate browser to look at the different comforters, towels, sheets, etc options. This method helped us make the selections in our bundle order. So much time saved in getting daughter ready for college.

Date of experience: July 21, 2019
Alabama
1 review
0 helpful votes
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Delivery so prompt!
July 22, 2019

Great buy. This would be a great addition to any dorm room. It takes up little space and will be perfect when one needs to get out of his desk chair.

Date of experience: July 20, 2019
Georgia
1 review
0 helpful votes
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Niiice!
July 19, 2019

Very nice! We got all the items we ordered in only a few short days. All the items were in great condition with no damage at all. We were scared that they were gonna be soaked since they were put out in the rain by they were just fine! Other than that, no problems here!

Date of experience: July 18, 2019
Florida
2 reviews
4 helpful votes
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These people (DormCo and BYourBed) are a nightmare to deal with and their stuff is cheap and toxic. I wonder if I'll ever get my money back.

Date of experience: July 18, 2019
South Dakota
1 review
0 helpful votes
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Great products
July 18, 2019

Have ordered items for my college kids and have always been pleased with the price and quality. Lots of items to choose from.

Date of experience: July 18, 2019
New Jersey
1 review
0 helpful votes
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Excellent Service
July 18, 2019

I ordered the sorority trunk. I received it the very next day! My daughter picked the lavender ostrich trunk and she loves it.

Date of experience: July 17, 2019

From the business

DormCo has the cheapest and largest selection of college dorm essentials and stuff you need for campus life.


dormco.com
Founded in 2010
Clarence, NY, United States