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Minnesota
1 review
0 helpful votes
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I haven't been able to edit my DNS record successfully,...
June 11, 2023

I haven't been able to edit my DNS record successfully, which I need to do for my Google Workspace account.

Date of experience: May 12, 2023
Canada
1 review
0 helpful votes
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These 'upgrades' to the admin area are horrible
June 11, 2023

These 'upgrades' to the admin area are horrible. It's WAY slower, and it seems like you can't actually do as much as you used to - let me know if I'm just missing something. So far, I am hating this.

Date of experience: May 12, 2023
Virginia
1 review
0 helpful votes
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I'm still trying to figure out how to do everything,...
May 12, 2023

I'm still trying to figure out how to do everything, but do far so good.

Date of experience: May 11, 2023
Florida
1 review
0 helpful votes
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I Bought a domain with this company, I splell 1 letter wrong at my email...than starts my nightmare, contact them many time by chat, proof my ID, fill up the forms they ask for aswer all the questions, inclued the last digi for my credit card... more than 48 hours nothing happened, I can have any confirmation of my purchase, can not access the domain I bought, and the answer is the same our team working on, waiting they contact you... Lord I just need to access and has a confirmation for what I paid for... they don't care they just play with you pattience never ever reccomend this company again! I have few domains in different companies never get this problem and takes so long! Think 3x before paid or get any service in this company!

Date of experience: May 11, 2023
Alabama
1 review
0 helpful votes
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My website created with the web builder continues to...
June 11, 2023

My website created with the web builder continues to not be reachable. When I click view site I get the Not secured prompt.

Date of experience: May 11, 2023
California
2 reviews
0 helpful votes
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Give us a break!
June 10, 2023

I want to cancel my purchase. Was waiting 20 minutes to chat with someone and hung up. You do not have HELP online or on the phone. BAD SERVICE>

Date of experience: May 11, 2023
Kentucky
1 review
0 helpful votes
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Terrible customer service and service in general
June 10, 2023

Terrible customer service and service in general. Wish I was with GO Daddy

Date of experience: May 11, 2023
California
3 reviews
0 helpful votes
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I'm not happy
June 9, 2023

I'm not happy. Your website is glitchy. I got stuck after the survey and could not get out of a page.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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The site is not very clear
June 9, 2023

The site is not very clear. I received a billing notice about a domain (harperhessburg.com) and selected to park the domain but there is no history of this on the dashboard.

Date of experience: May 10, 2023
Georgia
1 review
0 helpful votes
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Enjoyable and Exciting experience towards a new career!
May 10, 2023

Enjoyable and Exciting experience towards a new career!

Date of experience: May 10, 2023
Georgia
1 review
0 helpful votes
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Not easy to navigate thru your site
June 9, 2023

Not easy to navigate thru your site. Too many clicks to get to my domain maintenance. Plus your site locks up all the time and I have to remove cookies over and over to get thru. Something isn't right

Date of experience: May 10, 2023
Brazil
1 review
0 helpful votes
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The site is good, I like to use it, but the fact that...
June 9, 2023

The site is good, I like to use it, but the fact that I can't cancel a domain has caused me harm over the years, there are several domains that I bought for clients, which I can't cancel and you keep charging me without giving me the option to cancel, this is absurd, I consider it an offense to my right to free choice.

Date of experience: May 10, 2023
New Jersey
3 reviews
0 helpful votes
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Had to "chat" to find out my username in order to log...
June 9, 2023

Had to "chat" to find out my username in order to log on. Very frustrating. No phone number access to speak to someone live. I did not create my user name and would not have used the 5 numbers assigned by your company.

Date of experience: May 10, 2023
Japan
1 review
0 helpful votes
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Amazing!
May 10, 2023

Amazing! It was quick and easy to set up. Thank you!

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Can't access webmail
June 9, 2023

Can't access webmail. Very hard to understand process.

Date of experience: May 9, 2023
Maryland
1 review
0 helpful votes
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I can't see where gwheelz.com expired without being...
June 8, 2023

I can't see where gwheelz.com expired without being notified. This account was set up for automatic renewal

Date of experience: May 9, 2023
Texas
18 reviews
5 helpful votes
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It's too hard to make changes regarding payments
June 8, 2023

It's too hard to make changes regarding payments. The service is much more expensive than competitors.

Date of experience: May 9, 2023
Philippines
1 review
0 helpful votes
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Confusing maybe i don't use it often
June 8, 2023

Confusing maybe i don't use it often. Want to renew but no renew button.

Date of experience: May 9, 2023
NL
1 review
0 helpful votes
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I didn't buy any of this domain but I was fraudulently...
June 8, 2023

I didn't buy any of this domain but I was fraudulently charged. I've been on a chat with Gana for over an hour asking her to cancel the transaction but instead, he or she is frustrating me. I've asked her several times to transfer me to a supervisor or someone else that can help but she wouldn't. So talk about a company from HELL

Date of experience: May 9, 2023
Alabama
1 review
0 helpful votes
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Your site is not user friendly nor is it informative...
June 8, 2023

Your site is not user friendly nor is it informative and I can never get anyone to assist me.

Date of experience: May 8, 2023