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They are a bunch of scammers seriously avoid them at all cost, they made us waste money over 2 year ssl plan without providing us with the actual SSL on our domain! 5 days in contact with them without any progress or having our simple issue solved! Avoid at all costs!
Great! I wish the discount benefits could be offered for when I am ready to add the email and website support. And I feel the discount rate should be offered for as long as you utilize the service versus just 1 year.
I started out on Godaddy, then without choosing so, got directed to your site, paid for 2 years before I realized I'd been duped. Had a conversation and tried to cancel, get a refund and that was impossible, though it was (with wait time) less than an hour old. Am calling credit card company to see what they can do.
Difficulty logging in on the same day the account was created. Waited many hours before link for verification was sent. Otherwise great!
At first it was confusing setting up but after i figured it out its good
I've tried to cancel my domains on this site several times but i keep getting charged for them. Awful ux.
Im not sure what happened to the site I built. A really old page is showing.
500 errors on logging in are unacceptable, The site took many seconds to load.
Webhosting should be billed monthly not annual so you lost my business on that option. I will go elsewhere for hosting. Everything else seems good.
Absolutely terrible experience with domain.com. I have been hosting with them for almost 2 years, on the 2nd July 2023 I requested migration from 365 to google workplace (and paid for this privilege). At this point they deactivated my current 365 business email. It is now the 7th July, I have had no access to my business emails, I have had multiple daily chats with the terrible support staff, who keep changing the reason for the delay, I even had one guy try to change me extra to fix the issue! Do not use domain.com, I'm moving to hosinger, who I use for other business, they are fantastic compared to domain.com
I am missing the most important domain I trusted to you.
Please fix this.
protonsearch.com
System is automatic charge even I already cancel auto-renew on 7/4/2023 and already manually made payment on 7/4/2023 for renew domain name.
I can't even figure out how to redeem my google workspace purchase
SIte is slow. Unable to manage contact details, website gives error message and that developers are working on it.
Can not find where I need to go to update payment method.
You make it PURPOSEFULLY impossible to contact you or to update or cancel products and services. It is sneaky and intentional on your part.
Just registered my domain, was so quick and easy, thanks!
Was not sent auto-renewal reminder as stated in the user agreement and was subsequently charged. Customer service said they couldn't reverse charge.
The most Awful experience I EVER HAD with your TECHNICAL SUPPORT. It is like dealing with a team of drunk people that continue to mishandle my issue and then mishandle communicating (lies, etc.). And the nightmare continues day after day after day. And every time, I'm promised another 24 hours and my problem will be solved, but that's just another lie, I guess. And these surveys, do the really mean anything? Is anyone going to get back to me to see why I'm having soooo many issues dealing with your customer service? Of course NOT!
Can't log in. Constant errors. Checkbook-theme picking is putrid. "Customizable," say you claim, is not.
