On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
You did not take my american express card. I was not able to get any help and support from you.
So far the process has been quick simple and easy to follow! Hope it stays this way!
You are charging me for an old account and I've been trying to cancel
Absolutely horrible. No one has helped me. I was told I would get a response and I did not. This company made a mistake with my domain name, and after multiple attempts of contacting someone. This has not been resolved and I have been ignored.
The entire process was seamless! I had the domain I wanted within minutes. And after successful registry they had all the other tools needed for a new businesses on the home screen, ready to go. I highly recommend!
Please cancel any future billing. Yesterday there was a mistake when I bought my domain. It should have been.com but it showed up as.net. You wanted to charge me to have it changed, so I bought another domain name.com from someone else. I have put you on my do not buy from list, so please no further billing.
Trying to find out why I am being charged each month.
Easy to navigate and accomplish what I needed to do.
I have registered 2 domains and taken a separate hosting plan with them. Recently I canceled my hosting, but kept my domains (not bound to hosting) and renewed them for 3 more years.
Today their technical team deleted my account with all the info like I never existed.
After talking to 4 of their so-called "Chat" customer service, I found out that I just have to create a new account. That is it! They just delete all your life and work in a minute, and you have to start from scratch!
They make you pay for you to add domain to site after you buy domain
I started with domain 2 weeks ago, today their site is down and so is mine. They went blank, they also banned me and charged me for a full year of hosting without me approving it, soon as I hit "Continue" for my purchase I ended up on an account banned screen. My site is shieldsofshame.com. Their customer service is absent. I am transferring to another host this week.
I paid for google workspace and you're double charging me now that I want to set up
I like the layout, easy to figure my way around. Still looking tho.
I'll stick with this site
Great website host. Very easy to use and great for start-ups
My encounter with Domain.com has been nothing short of a nightmare, and I feel obliged to share my appalling experience with others. I made the regrettable decision to purchase the domain "recoveryourself.life" from them to simply use as a redirect, and it has been a journey of frustration and disappointment.
Everything was fine until they, without notice, decided to delete my account. When I tried to resolve it heir support team displayed a shocking lack of responsiveness and negligence. Despite my domain being actively in use and redirecting to my website, they deemed my account inactive and deleted it without any warning or consideration for the inconvenience caused.
The authentication process they demanded was nothing short of a circus, with repetitive requests and no discernible progress in resolving the issue. To add insult to injury, I was met with chat sessions that abruptly ended without a hint of resolution or accountability.
As the days dragged on, my domain remained inexcusably offline, causing irreparable damage to my online presence and credibility. Their failure to promptly address the situation and restore access to my domain showed a blatant disregard for their customers' concerns and needs.
Compensation, which they promised, was not only delayed but also grossly inadequate for the significant time and effort I spent trying to resolve their mistake. Their paltry offer showed a shocking lack of understanding of the extent of inconvenience and financial losses I incurred due to their incompetence.
In the end, their abysmal support and unresolved downtime forced me to seek an alternative domain hosting service. I cannot emphasize enough the caution I have for anyone considering Domain.com for their domain registration needs. Save yourself from this agonizing experience and look elsewhere for a reputable and customer-focused domain registrar.
My encounter with Domain.com has left me feeling thoroughly disheartened and deeply dissatisfied. This 1-star rating serves as a stark warning to potential customers to steer clear of their negligent and unsatisfactory services.
So far this is horrible to sue and the support is useless.
Domain deleted my website and email for no payment. I did not receive any alerts and besides, my website domain is paid for until March 2024
Once you get used to it - and I get myself organized - its pretty easy
I have tried to cancel my m365 and google subscription 5 times and it keeps charging me.
Not understand why it's not active big amount of time?