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Alaska
1 review
0 helpful votes
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I believe that the chat with Domain achieved what I...
August 7, 2023

I believe that the chat with Domain achieved what I wanted.

Date of experience: August 7, 2023
Florida
1 review
0 helpful votes
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I keep trying to cancel my domains and hosting
September 4, 2023

I keep trying to cancel my domains and hosting. I turn OFF auto-renewal and every year you bastards still charge me. I'm sick of this crap! Either fix your system or give people alerts so that they KNOW you're about to charge them some bull$#*! charge for a service they are not using

Date of experience: August 5, 2023
Georgia
1 review
0 helpful votes
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I was just charged for an e-mail service from Microsoft
September 4, 2023

I was just charged for an e-mail service from Microsoft. I can't find it anywhere in my records and I don't need it. Please call me.
David Klepinger *******486

Date of experience: August 5, 2023
Massachusetts
1 review
0 helpful votes
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It was a great experience overall
August 5, 2023

It was a great experience overall. There are some issues with the platform at login - I get a blank screen and I need to refresh to be able to access the dashboard. This issue has been present for a while now... Also, when I search for a domain name, I like to see other possibilities and now is not showing me the alphabetical order of options, but it keeps refreshing the list when I scroll down.

Date of experience: August 5, 2023
Pennsylvania
1 review
0 helpful votes
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Site is horrible
September 4, 2023

Site is horrible. Unable to transfer domain to new register due to a crappy auth-code that is invalid and I've copied it from the email to Google. I see no contact us like you don't want to hear from customers which explains why my auth code doesn't work.

Date of experience: August 4, 2023
New York
1 review
0 helpful votes
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Site loads weird on my galaxy s23
September 3, 2023

Site loads weird on my galaxy s23. When I wanna navigate it loads slow, keeps orienting all my choices from my betterpc domain when I wanna stay focused on the other two. Not the worst but weird.

I was supposed to have a credit to my account for insurance I didnt want.
Idk if that credit had an expiration date.

Date of experience: August 4, 2023
Texas
1 review
0 helpful votes
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I had a very difficult time especially talking to about...
September 2, 2023

I had a very difficult time especially talking to about four people today on Chat one person told me that they were going to send me my password and an email each time it kept expiring or I never received the email

Date of experience: August 3, 2023
Illinois
1 review
0 helpful votes
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Good so far
August 3, 2023

Good so far. Need to get our email addresses set up

Date of experience: August 3, 2023
Georgia
1 review
0 helpful votes
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I can't figure out how to set up Google workspace
September 2, 2023

I can't figure out how to set up Google workspace. There are no instructions on how to retrieve a transfer token

Date of experience: August 3, 2023
Canada
1 review
0 helpful votes
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I want to cancel a domain and it is not easy
September 2, 2023

I want to cancel a domain and it is not easy. Even it is not easy to exit the web

Date of experience: August 3, 2023
Hungary
1 review
0 helpful votes
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Slow website, required payments and actions are all...
September 2, 2023

Slow website, required payments and actions are all around the place, easy to miss some if you are not checking the website regularly. Problem with payments, sometimes it just won't process.

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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I spelled my domain wrong and cant find out how to...
September 1, 2023

I spelled my domain wrong and cant find out how to fix it

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Easy to use but lacking some features that would be...
September 1, 2023

Easy to use but lacking some features that would be a great addition. Would love the ability to have some more hands on control with the design of the site itself rather than having to stick so hard to the templates.

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
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I purchased a Business Starter with goggle
September 1, 2023

I purchased a Business Starter with goggle. Now you will not let me log in & I must buy a more expensive package. I only need 1 email. This is a bad business practice!

Date of experience: August 2, 2023
New York
1 review
0 helpful votes
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A bit of a struggle to set up my email address for...
September 1, 2023

A bit of a struggle to set up my email address for my domain

Date of experience: August 2, 2023
Canada
1 review
0 helpful votes
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Some difficulty setting password and logging in
September 1, 2023

Some difficulty setting password and logging in. Feeling confident process was done.

Date of experience: August 1, 2023
Delaware
1 review
0 helpful votes
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The domains registration process seemed to try to sneak in the wrong domain and a bunch of extra garbage services

Date of experience: August 1, 2023
Canada
1 review
0 helpful votes
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EMail servers are all Spam servers
September 1, 2023

THEY DONT HAVE CUSTOMER SERVICE branch online or phone number
Domain.com Horrible email service!
I have been with Domain.com for well over 14 years. It use to be a great company to deal with, The company must have been sold to some horrible company that could not careless about their clients. I have had email service thru them,. Now I can not reply on if my email has been received as ALL of their servers are blacklist or blocked. I the last 12 months I have had to contact them 40 times to rotate their servers as I am getting bounce backs... I received more bounce backs this week than I can even count. The technical support people are not honest in rotating the servers. As they are all bad

Date of experience: August 1, 2023
Canada
1 review
0 helpful votes
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I am not to sure yet as I have not made my web site...
August 31, 2023

I am not to sure yet as I have not made my web site yet.

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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My email hasn't worked in a week and this company doesn't...
August 31, 2023

My email hasn't worked in a week and this company doesn't have customer service, everything is via email or chat. Terrible customer service

Date of experience: August 1, 2023