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North Carolina
1 review
0 helpful votes
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I'm not sure what I am paying for...
September 15, 2023

I'm not sure what I am paying for...renewal seems weird since I just got this domain and thought I had already paid for two years.

Date of experience: August 16, 2023
Ohio
1 review
0 helpful votes
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I have to resolve a problem that would take 2 minutes...
September 15, 2023

I have to resolve a problem that would take 2 minutes via phone, but now I have to take 10 minutes minimum to deal with your chat. Tried it yesterday and never even got a response. It sucks AND it tells customers you don't really care about customer service. Have a couple of people whose native l;anguage is American English answer phones please.

Date of experience: August 16, 2023
California
2 reviews
0 helpful votes
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When I type in the domain it says "forbidden" without...
September 14, 2023

When I type in the domain it says "forbidden" without any clear way to fix or explain why.

Date of experience: August 15, 2023
North Macedonia
1 review
0 helpful votes
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Quick and effortless instructions on how to buy and...
August 15, 2023

Quick and effortless instructions on how to buy and activate your domain

Date of experience: August 15, 2023
Texas
1 review
0 helpful votes
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You tried to autorenew things that were not authorized
September 14, 2023

You tried to autorenew things that were not authorized. Now I have to go back and change it.

Date of experience: August 15, 2023
New York
1 review
0 helpful votes
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I had automatic renewal turned on, with expiration...
September 14, 2023

I had automatic renewal turned on, with expiration protection, I am pretty sure, and somehow my domain expired?

Date of experience: August 15, 2023
Florida
1 review
0 helpful votes
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Very, Very bad communication
September 14, 2023

Very, Very bad communication. I've made an error in my domain names and requested to remove unwanted domains erroneously purchased. You've still charged my credit card. I only wanted 2 domains:
www.getfiredupgetfocused.com
www.pleaseadviseadvocate.com

I only want these 2 domains registered. Please advise on the status of this error. Billing correction. It's been 2 weeks with no response! Terrible customer services.

Date of experience: August 15, 2023
Kuwait
1 review
0 helpful votes
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The design is very minimal, and the functions are hidden,...
September 14, 2023

The design is very minimal, and the functions are hidden, I have to think an hour before I find anything. Overall not user-friendly.

Date of experience: August 14, 2023
Oklahoma
1 review
0 helpful votes
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I PAID OVER 3K FOR THIS WEBSITE AND IT WORKED FOR AROUND...
September 14, 2023

I PAID OVER 3K FOR THIS WEBSITE AND IT WORKED FOR AROUND 59 DAYS. I'VE CALLED CUSTOMER SERVICE AND THEY TOLD ME THAT THEY CAN'T RETRIEVE THE WEBSITE THAT I PAID DOMAIN.COM TO BUILD FOR $3K. I GET RANDOMLY BILLED. I GET RANDOM CUSTOMER CARE EMAILS AND NOBODY KNOWS WHAT TO DO.

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Good experience
August 15, 2023

Good experience.
Easy and helpful to get a domain.

Date of experience: August 14, 2023
Connecticut
1 review
0 helpful votes
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Website breaks, login was miserable, can't connect...
September 14, 2023

Website breaks, login was miserable, can't connect to shopify. Make the website better

Date of experience: August 14, 2023
Mexico
1 review
0 helpful votes
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It´s so complicated to set up the emails account that...
September 12, 2023

It´s so complicated to set up the emails account that I bought.

Date of experience: August 13, 2023
Vermont
1 review
0 helpful votes
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I would like to start building my site, but it is difficult...
September 12, 2023

I would like to start building my site, but it is difficult to figure out how to do that.

Date of experience: August 13, 2023
Illinois
1 review
0 helpful votes
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Domain.com is straightforward to use
August 13, 2023

Domain.com is straightforward to use. Customer Service is knowledgeable, thorough, and efficient.

Date of experience: August 13, 2023
Australia
1 review
0 helpful votes
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I'm new to everything so I just feel a little confused...
August 13, 2023

I'm new to everything so I just feel a little confused as what to do next

Date of experience: August 13, 2023
Texas
1 review
0 helpful votes
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It is okay, I am trying to go slow
August 12, 2023

It is okay, I am trying to go slow. My tech skills are not great.

Date of experience: August 12, 2023
Florida
1 review
0 helpful votes
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It is hard to understand
September 11, 2023

It is hard to understand. All I want is a domain for my catering business.

Date of experience: August 12, 2023
Georgia
1 review
0 helpful votes
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Easy interface, reasonable prices, incredibly convenient
August 12, 2023

Easy interface, reasonable prices, incredibly convenient.

Date of experience: August 11, 2023
Illinois
1 review
0 helpful votes
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I appreciate the ease of ordering, confirming, and...
August 11, 2023

I appreciate the ease of ordering, confirming, and setting up a domain through Domain.com.

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Not happy at all to be "assigned" a username and then...
September 10, 2023

Not happy at all to be "assigned" a username and then not able to speak to a real person. Never had this situation before, ever. It sucks. I wanted to cancel my order because of it and was told I can't do that and I can't change my "assigned" username. Worst service ever so far.

Date of experience: August 11, 2023