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I've been on your chat help for over 30 minutes. I don't think you have anyone actually working because no one is responding.
Why don't you send a confirmation of securing my domain name to my email address? I can seem to find a way to document the purchase.
They will charge you a cheap price for the first year. Something like 2.99. Then the autorenew feature kicks in after a year for a 20.99 charge. Once you try to refund the charge you'll sit on an automated chat for hours finally to be told they wont refund you.
Domain.com not reachable through my chrome browser. Even on incognito. Using edge to get here
Not soo easy to navigate and find what your looking for
A little problem but my fault. Support was very helpful.
You website is a nightmare on a 14 pro. I have 3 domains and for some reason they're in 2 different accounts and not all together. It's so hard to navigate this site and it's slow.
The worst customer support ever. The worst experience ever. They charged me for the domain a few weeks ago and I received a confirmation that my purchase was successful, but the domain is still available for purchase. Customer support can't answer a single question and totally useless. After 40 min with the customer support agent, I didn't get an answer as to why anyone still can purchase the domain that I'd been charged for weeks ago.
I started to design the website, let the site for a minute, now cannot find it and no easy way to get back to it
So far so good, but i want to get going on developing the site...
We paid for google workspace when we signed up, but when we go to set it up, it asks us to pay again?
So far okay but need to learn how to get things started and how to promote my business and website builder
My first chat agent disconnected before I was finished
Too fast. It was my first experience to buy a domain but user friendly portal helped me to do it so smooth.
I am having trouble understanding how to build the site/email
I have paid for the domain in August, it is still not visible on my profile
I got a message saying that a verification email has been sent. I never got one. I am now uncertain as to whether the domain has been secured.
I bought 2 domains through you on Tuesday. Firstly, I've had issues logging in (always cookie issues, which is very frustrating) but I'm finally here. Now I only see 1 domain. You took money for 2, so now I have to find out what happened. For non-tech people, we just want things to be easy!
I had turned off my auto renew last year and I was still charged. I DO NOT WANT THE DOMAIN ANY LONGER
Your website says free domain hosting but only provides access to a paid service.