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Indiana
1 review
0 helpful votes
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I've been on your chat help for over 30 minutes
October 27, 2023

I've been on your chat help for over 30 minutes. I don't think you have anyone actually working because no one is responding.

Date of experience: September 26, 2023
Missouri
1 review
0 helpful votes
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Why don't you send a confirmation of securing my domain...
October 26, 2023

Why don't you send a confirmation of securing my domain name to my email address? I can seem to find a way to document the purchase.

Date of experience: September 26, 2023
Virginia
1 review
0 helpful votes
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SCAM! Do not use this service.
October 26, 2023

They will charge you a cheap price for the first year. Something like 2.99. Then the autorenew feature kicks in after a year for a 20.99 charge. Once you try to refund the charge you'll sit on an automated chat for hours finally to be told they wont refund you.

Date of experience: September 26, 2023
Kuwait
1 review
0 helpful votes
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Domain.com not reachable through my chrome browser
October 26, 2023

Domain.com not reachable through my chrome browser. Even on incognito. Using edge to get here

Date of experience: September 26, 2023
France
1 review
0 helpful votes
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Not soo easy to navigate and find what your looking...
October 26, 2023

Not soo easy to navigate and find what your looking for

Date of experience: September 26, 2023
Oklahoma
1 review
0 helpful votes
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A little problem but my fault
September 25, 2023

A little problem but my fault. Support was very helpful.

Date of experience: September 25, 2023
New Jersey
1 review
0 helpful votes
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You website is a nightmare on a 14 pro
October 25, 2023

You website is a nightmare on a 14 pro. I have 3 domains and for some reason they're in 2 different accounts and not all together. It's so hard to navigate this site and it's slow.

Date of experience: September 24, 2023
Canada
1 review
0 helpful votes
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The worst customer support ever
October 24, 2023

The worst customer support ever. The worst experience ever. They charged me for the domain a few weeks ago and I received a confirmation that my purchase was successful, but the domain is still available for purchase. Customer support can't answer a single question and totally useless. After 40 min with the customer support agent, I didn't get an answer as to why anyone still can purchase the domain that I'd been charged for weeks ago.

Date of experience: September 24, 2023
California
1 review
0 helpful votes
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I started to design the website, let the site for a...
October 24, 2023

I started to design the website, let the site for a minute, now cannot find it and no easy way to get back to it

Date of experience: September 24, 2023
Oregon
1 review
0 helpful votes
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So far so good, but i want to get going on developing...
October 24, 2023

So far so good, but i want to get going on developing the site...

Date of experience: September 23, 2023
Georgia
1 review
0 helpful votes
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We paid for google workspace when we signed up, but...
October 23, 2023

We paid for google workspace when we signed up, but when we go to set it up, it asks us to pay again?

Date of experience: September 23, 2023
Florida
1 review
0 helpful votes
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So far okay but need to learn how to get things started...
September 23, 2023

So far okay but need to learn how to get things started and how to promote my business and website builder

Date of experience: September 22, 2023
New Mexico
1 review
0 helpful votes
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My first chat agent disconnected before I was finished
September 22, 2023

My first chat agent disconnected before I was finished

Date of experience: September 22, 2023
AE
1 review
0 helpful votes
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Perfect
September 22, 2023

Too fast. It was my first experience to buy a domain but user friendly portal helped me to do it so smooth.

Date of experience: September 22, 2023
New Jersey
1 review
0 helpful votes
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I am having trouble understanding how to build the...
October 21, 2023

I am having trouble understanding how to build the site/email

Date of experience: September 21, 2023
Turkiye
1 review
0 helpful votes
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I have paid for the domain in August, it is still not...
October 21, 2023

I have paid for the domain in August, it is still not visible on my profile

Date of experience: September 21, 2023
New Jersey
1 review
0 helpful votes
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I got a message saying that a verification email has...
October 21, 2023

I got a message saying that a verification email has been sent. I never got one. I am now uncertain as to whether the domain has been secured.

Date of experience: September 21, 2023
France
1 review
0 helpful votes
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I bought 2 domains through you on Tuesday
October 21, 2023

I bought 2 domains through you on Tuesday. Firstly, I've had issues logging in (always cookie issues, which is very frustrating) but I'm finally here. Now I only see 1 domain. You took money for 2, so now I have to find out what happened. For non-tech people, we just want things to be easy!

Date of experience: September 21, 2023
New Jersey
1 review
0 helpful votes
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I had turned off my auto renew last year and I was...
October 20, 2023

I had turned off my auto renew last year and I was still charged. I DO NOT WANT THE DOMAIN ANY LONGER

Date of experience: September 20, 2023
Canada
1 review
0 helpful votes
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Your website says free domain hosting but only provides...
October 20, 2023

Your website says free domain hosting but only provides access to a paid service.

Date of experience: September 20, 2023