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Utah
1 review
0 helpful votes
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Horrible customer service!
November 3, 2023

Horrible customer service! You will wait and wait for someone to chat with. Then they can't help you- No refunds for wrongfully charged amounts. No customer service number to call- Don't do business with them never!

Date of experience: October 3, 2023
New Mexico
2 reviews
0 helpful votes
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Super frustrating that I cannot get ONE login for ALL...
November 2, 2023

Super frustrating that I cannot get ONE login for ALL my domains. I have bought a bunch of domains and they are all separate user names. I have to dig through emails to try and find them all. It would be nice if it was all tied to my emai.

Date of experience: October 3, 2023
Georgia
1 review
0 helpful votes
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The notifications of expiring domains are good, but...
November 2, 2023

The notifications of expiring domains are good, but it is not then obvious as how to cancel (rather than renew) domain names. That seems to follow other sites that intentionally make it difficult to opt out of subscriptions. Not a consumer friendly approach

Date of experience: October 3, 2023
Argentina
1 review
0 helpful votes
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One of my domain just disappeared from the panel!
November 2, 2023

One of my domain just disappeared from the panel! And the chat is not helping at all, they treating me like I'm creazy "just wait 24 to 48 hours to DNS to propagate..." I'm telling them, it's not that, it's something else! The domain just fricking disappeared from the list of my domains!

Date of experience: October 2, 2023
California
1 review
0 helpful votes
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Your site autopopulated the wrong address probably...
November 2, 2023

Your site autopopulated the wrong address probably from a search history I contested it but service delcined

Date of experience: October 2, 2023
California
1 review
0 helpful votes
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I am having trouble contacting you through chat
November 1, 2023

I am having trouble contacting you through chat - I have been on over 30 minutes - just keeps telling me to wait

Date of experience: October 2, 2023
Rhode Island
1 review
0 helpful votes
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I want to unlock and move my domain
November 1, 2023

I want to unlock and move my domain. I do not have privacy on. It says I cannot.

Date of experience: October 2, 2023
Hong Kong
1 review
0 helpful votes
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My domain registration name is uptv.site!
November 1, 2023

My domain registration name is uptv.site! Although I tried many times to follow your instruction to build my sited, it happened everything is unmoved. I cannot start to do anything & activate after I purchased your design package! Just tell me why it happened like this.

Date of experience: October 2, 2023
Florida
1 review
0 helpful votes
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Great experience but i don't like all the default extra stuff going into my cart like multiple years etc

Date of experience: October 1, 2023
California
2 reviews
0 helpful votes
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Interface is straightforward and easy to use so far
September 30, 2023

Interface is straightforward and easy to use so far.

Date of experience: September 30, 2023
TZ
1 review
0 helpful votes
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Very Good i had no ideal but it has been easy for me
September 30, 2023

Very Good i had no ideal but it has been easy for me

Date of experience: September 29, 2023
Georgia
1 review
0 helpful votes
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I had the best help----lost the person when I got interrupte...
September 29, 2023

I had the best help----lost the person when I got interrupted, but he or she was wonderful---they didn't give me their name---DARN!

Date of experience: September 29, 2023
New York
1 review
0 helpful votes
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Very bad experience every time on site
October 29, 2023

Very bad experience every time on site. Can never login and then have to reset password and then once on, there is little to no information on building a bebsite, no descriptions or instuctions. I get nowhere! Deciding if I need to go to another website to build my business website.

Date of experience: September 29, 2023
Florida
1 review
0 helpful votes
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NEVER USE DOMAIN.COM
October 29, 2023

domain.com is an absolute disaster! Their services are a complete joke. Their website is outdated, confusing, and frustrating to navigate. It's like they're stuck in the Stone Age!
Their customer support? Oh boy, don't even get me started! They never respond in a timely manner, and when they do, it's just a bunch of automated, useless responses. It's like talking to a brick wall!
And let's not forget about their pricing. It's ridiculously high for the subpar quality they provide. They're clearly just trying to squeeze every penny out of unsuspecting customers. Greedy much?

Date of experience: September 29, 2023
Canada
1 review
0 helpful votes
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If i want to spend money there is no problem with the...
October 28, 2023

If i want to spend money there is no problem with the site. If i want to manage existing accounts there is no quick way to find the information.

Date of experience: September 28, 2023
Ohio
1 review
0 helpful votes
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Not bad
September 27, 2023

Not bad. As I was defeated by Whole Foods "Palm" checkout and by Amazon package return today, and by GODADDY... at least this signup WORKED.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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The building cite thing is so hard to navigate, waste...
October 27, 2023

The building cite thing is so hard to navigate, waste of money

Date of experience: September 27, 2023
AE
1 review
0 helpful votes
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It's good but if anybody email it's take long time
September 27, 2023

It's good but if anybody email it's take long time

Date of experience: September 27, 2023
DO
1 review
0 helpful votes
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I'm confused as to the next steps
October 27, 2023

I'm confused as to the next steps. It briefly states it takes 24 hours to set up, but there is no overall explanation of the process. I'd like the system to update me on progress of setup.

Date of experience: September 27, 2023
New Jersey
1 review
0 helpful votes
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Great tutorial to assist me in my business journey
September 27, 2023

Great tutorial to assist me in my business journey

Date of experience: September 27, 2023