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Canada
1 review
0 helpful votes
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Received mystery bill, unable to locate on account
February 12, 2024

Received mystery bill, unable to locate on account. Only have a chat method no ability to call.

Date of experience: February 5, 2024
Michigan
1 review
0 helpful votes
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I purchase my domain and email account
February 12, 2024

I purchase my domain and email account. And am unable to add additional email accounts.

Date of experience: February 5, 2024
New York
1 review
0 helpful votes
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I need to cancel these three domains, and you are making...
February 10, 2024

I need to cancel these three domains, and you are making it more complicated than you need to. Will NEVER use or recommend your service again.

Date of experience: February 3, 2024
Georgia
1 review
0 helpful votes
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It was very professional a little wait to but no problem...
February 3, 2024

It was very professional a little wait to but no problem they were on point finding and helping me find user name resetting pass thank you for you'll precious time.

Date of experience: February 2, 2024
Utah
1 review
0 helpful votes
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It said that the domain was available but switched...
February 10, 2024

It said that the domain was available but switched it to another domain in the cart and then charged me for a domain I didn't put in my cart, had to go back and buy the domain i wanted, so far its been awful

Date of experience: February 2, 2024
Canada
1 review
0 helpful votes
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Instructions to set up is clear
February 2, 2024

Instructions to set up is clear.
The Chat function is a great help as the agents are quick to accurately respond to questions.

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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I bought my domain and the google workspace subscription...
February 9, 2024

I bought my domain and the google workspace subscription and need to set up the email immediately. I have tried to set up the email on the site and it just keeps prompting me to purchase it again. Now I've been waiting to chat with an agent and have not gotten a response.

Date of experience: February 1, 2024
Illinois
1 review
0 helpful votes
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Trying to connect my domain to shopify is a nightmare
February 8, 2024

Trying to connect my domain to shopify is a nightmare

Date of experience: February 1, 2024
Washington
1 review
0 helpful votes
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I was told I had to wait 5-7 days to renew my website...
February 8, 2024

I was told I had to wait 5-7 days to renew my website but it was sold to someone else right out under my feet. To DomainSails.net LLC today.

Date of experience: February 1, 2024
Kentucky
1 review
0 helpful votes
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I just got a email that said Sitassuperfoods.com needed...
February 8, 2024

I just got a email that said Sitassuperfoods.com needed to verify. I clicked link to Domain.com from my email and then it seems I have an Sitassuperfoods.online domain.now. Am I misunderstanding something?

Date of experience: February 1, 2024
Ohio
1 review
0 helpful votes
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Ssl was supposed to be free for my domain but it's...
February 8, 2024

Ssl was supposed to be free for my domain but it's greyed out

Date of experience: February 1, 2024
Alabama
1 review
0 helpful votes
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I really don't know yet sorry I have never done this...
February 8, 2024

I really don't know yet sorry I have never done this before I may need help

Date of experience: January 31, 2024
New Jersey
1 review
0 helpful votes
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I just created domain and paid for google workspace...
February 7, 2024

I just created domain and paid for google workspace at the same time but when I clicked "start setup" for google workspace it wanted to charge me again?

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Nice clean layout
January 31, 2024

Nice clean layout. Easy navigation. Very slow response.

Date of experience: January 31, 2024
California
1 review
0 helpful votes
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I'd like to know how to use the email portion with...
January 31, 2024

I'd like to know how to use the email portion with my website as the ending thanks

Date of experience: January 31, 2024
Illinois
1 review
0 helpful votes
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Well a little confuse because I try I don't work at...
January 30, 2024

Well a little confuse because I try I don't work at first

Date of experience: January 30, 2024
GB
1 review
0 helpful votes
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Some confusion over login and domain registration
February 6, 2024

Some confusion over login and domain registration.

Date of experience: January 30, 2024
New York
1 review
0 helpful votes
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Over c harged me and i still didnt get what i need...
February 6, 2024

Over c harged me and i still didnt get what i need they charged me for 2 domain names when i only need 1

Date of experience: January 30, 2024
Georgia
1 review
0 helpful votes
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Still working with this site, so I'm still a little...
February 5, 2024

Still working with this site, so I'm still a little new at this but I will let you know as I go a little fir ther into it.

Date of experience: January 29, 2024
District of Columbia
1 review
1 helpful vote
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I am currently being scammed by them
February 5, 2024

I'm currently unable to access my google workspace which is causing me to lose $$ and time. The help team has not offered any help but to escalate the "request." they also said that there is a massive influx of complaints that mine is queued behind. Seems to be a problem across the board with the service. Buyer beware. Going to register a complaint w the ftc and bbb to make sure they are investigated.

Date of experience: January 29, 2024