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Indiana
1 review
0 helpful votes
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The space of the inbox is extremely small
May 26, 2024

The space of the inbox is extremely small. I found myself deleting message all the time.

Date of experience: May 16, 2024
Virginia
1 review
0 helpful votes
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Web Builder is hard for me
May 26, 2024

Web Builder is hard for me. I'm not computer savvy and the demonstrations are to fast and hard to understand

Date of experience: May 16, 2024
Turkiye
1 review
0 helpful votes
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Always got a problem with username and password and...
May 26, 2024

Always got a problem with username and password and you don't have an option for selecting myself for my username

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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Too many messages offering things to buy when I just...
May 26, 2024

Too many messages offering things to buy when I just want to login and do what I need to do.

Date of experience: May 16, 2024
Japan
1 review
0 helpful votes
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Bought SSL through Domain.com
May 26, 2024

Bought SSL through Domain.com. They could never get it work. Had to cancel and get it refunded after 2 weeks of trying.

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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I seem have a lot of trouble with this website from...
May 26, 2024

I seem have a lot of trouble with this website from time to time. I have a hard time linking my email address to my phone so that is very inconvenient. I also wish that you could import another website design to take over the editing aspect.

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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Your site is too complicated, doesn't work well and...
May 25, 2024

Your site is too complicated, doesn't work well and you are always trying to trick me into buying more -- more protections, more domains, more this, more that.

Date of experience: May 15, 2024
France
1 review
0 helpful votes
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I have had issue with charges on my account and also...
May 25, 2024

I have had issue with charges on my account and also renewal. Money taken from my account without my authorization. It's nor fair and for a startup business this is not good at all. Also mons taken from my account for SSL renewal without my permission and my site is not working. After all the money taken for domain renewal and SSL. What is really going on?

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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Reliable service
May 25, 2024

Reliable service. Customer for longer than 10 years

Date of experience: May 15, 2024
Switzerland
1 review
0 helpful votes
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It has to many errors at the moment, all the time when...
May 25, 2024

It has to many errors at the moment, all the time when I came here and I want create something, it is difficult to fix or takes a longer time until I get a reply.
It popup now regarding registrar privacy, but then it said, it not possible right now!

Date of experience: May 15, 2024
Portugal
1 review
0 helpful votes
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So far is very good
May 25, 2024

So far is very good. I hope that from here to my account management page is also good

Date of experience: May 15, 2024
Minnesota
1 review
0 helpful votes
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The site is down way too often, and it requires too...
May 25, 2024

The site is down way too often, and it requires too much clicking from one screen to the next to get where you want to be.

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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Awful experience with the chat they keep you waiting...
May 25, 2024

Awful experience with the chat they keep you waiting for ever you guys do need a phone number to be able to communicate with a person.

Date of experience: May 15, 2024
Saudi Arabia
1 review
0 helpful votes
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Ssl issue not working and the support team can not...
May 25, 2024

Ssl issue not working and the support team can not support me

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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I spend more time closing "upsell" ads than actually...
May 25, 2024

I spend more time closing "upsell" ads than actually doing what I came here to do.

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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Things have been okay until now
May 25, 2024

Things have been okay until now. I am frustrated about the SSL certificate issue this has been going on for some time and was told that I will not be notified when it is fixed.

Date of experience: May 15, 2024
Vermont
1 review
0 helpful votes
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Your support has not been helpful in resolving my dns...
May 25, 2024

Your support has not been helpful in resolving my dns record issues.they default to the "wait 48 hours". It generally only takes 5-6 hours to see whether a fix is going to work.

Date of experience: May 15, 2024
Turkiye
1 review
0 helpful votes
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I'm facing problem to access my domain account for...
May 25, 2024

I'm facing problem to access my domain account for more than 2 weeks and many cases opened without any solution till now.

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
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The Standard Email: (1) When sorted by SIZE unsorts...
May 25, 2024

The Standard Email: (1) When sorted by SIZE unsorts after a few seconds (not enough time to read the list. (2) it only sorts the current screen unless you scroll to the bottom of a long list (Then it times out after a few seconds).

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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I have unlimited...
May 25, 2024

I have unlimited... now limited plan bad politics, too many years for noting

Date of experience: May 14, 2024