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Your site has become hard to navigate. In addition, other service providers provide free of charge domain privacy.
Logins sometimes don't work on first try, redirect to some weird page. Some of my historical payments also did not go through. I had to contact support.
It's good but it would help if you had a option to let us block spams and the large number of fishing e-mails etc.
Thanks
Just learning as a I go as I've developed sites before. Looks east and efficient.
Didn't enjoy the lack of clarity
Like interaction with some staffs
Always have issues updating card details, live chat doesn't work, can not seem to get any help elsewhere
Your phone service is horrible, the young woman didn't help me at all and I still got charged for an additional $45.00 and I still have no website or anything to show for it
I think your all a bunch of online crooks
I'm not happy with your phoney service
Very difficult creation tool. Hardly intuitive. Keeps asking for more money. Hopeless. Only provides guidance if you live in the USA.
It was said that setting up the domain would take up to 24 hours, it's been almost three days now...
I don't want domain anymore and it renewed before expiration date, I want my money back
I can no longer purchase Microsoft 365 email subscription
Been a customer for many years. The DNS interface still doesn't work in 2023. Can't properly add records and always need to contact support to perform simple tasks/changes. Now, Live Chat doesn't work and I need to login using different browers to try to reach for help. Domain.com needs serious improvement
So far so good except doc is not clear how to set up domain forwarding
Malgré une gros problème je vous donne 5 étoiles pour la qualité de votre support en ligne
Login is temperamental, webmail doesn't seem to really work, I asked for mail forwarding and it doesn't seem to be working either. Overall I'm really disappointed that I moved my URL at this point. If I thought I could get my money back I would move away from your company.
Issue fixed but annoying to deal with. Paid for services right off the bat and had to contact to customer service to actually get applied to my account. Also not very intuitive and user friendly.
Could not sign up through Domain.com. Clicked on Sign Up Here but it went back to the home page using both Chrome and Firefox. Clicked on Chat and again, went back to home page.
I contacted phone support who helped create my account.
To be clear, the rating for Domain.com is a 3. The rating for the support Tech who helped me = 1000.
I employed many customer support Techs at my company Doody Calls Pet Waste Removal. I sold my company as of Jan.1,2023. Before that, I worked as a computer Tech at IBM where I learned good old fashion customer service, so I know good from bad from terrible customer service.
I am bulk creating domains and moving domains from Go Daddy. If your Tech had not helped me then and quickly, there were many other domain sites I could go to.
Very Well Done, Domains.com Customer Service Tech!
I need assistance from an agent, but the online chat is not working. Further, in the Help Centre, when I click on How To Contact Support, the URL provided; https://helpchat.us.com/, leads to an unsecured page advertising sex.
For a company that is promoting online security, I would not expect something so offensive.
Bad billing experience. I put my card as payment method and Domain.com keeps on charging my Paypal account.
The site is not confortable to use.
I keep getting charged several times for the same domain.
