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Dollar Tree

2.6

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Dollar Tree Reviews Summary

Dollar Tree has a rating of 2.6 stars from 379 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar Tree most frequently mention customer service, long line and store manager. Dollar Tree ranks 34th among Discount Shopping sites.

service
100
value
89
shipping
44
returns
52
quality
81

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Oklahoma
4 reviews
12 helpful votes
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Can't beat them $1 deals!
November 10, 2017

Always love hittong up DT when I'm about broke and need just a few cheap items! Feel like ya rish with $30

Date of experience: November 9, 2017
Illinois
4 reviews
17 helpful votes
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If you need some cheap stuff, this place is the place to go. Most of their stuff is very low-quality, but what do you expect for as low priced as they are.

Date of experience: November 6, 2017
Indiana
5 reviews
86 helpful votes
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Good Shopping Experience
November 5, 2017

I enjoy shopping at Dollar Tree. They have some excellent deals on quality merchandise. Clerks are friendly.

Date of experience: November 4, 2017
Bangladesh
1 review
3 helpful votes
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I lost all respect for the store manager in Somersworth, NH. I have been a loyal customer for year. NH. I have been a loyal customer for year

Date of experience: November 1, 2017
Botswana
4 reviews
3 helpful votes
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Affordable
October 31, 2017

Great service, I love how everything is so cheap, my favorite store is he one in Quincy! Customer service was good and you can not go wrong with $1 products!

Date of experience: October 30, 2017
New Hampshire
1 review
20 helpful votes
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I lost all respect for the store manager in Somersworth, NH. I have been a loyal customer for years. After commenting on the store being trashed due to rude customers the store manager approached me while I was shopping to say I wasn't to say anything negative about HIS STORE. He told me to go on line to comment. I am not sure if he targeted me because I am a white female or if he wishes to take away free speech.

Date of experience: October 20, 2017
Tennessee
5 reviews
11 helpful votes
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Bargain
October 10, 2017

Clerks are always friendly, some of the products are well worth the money, but the stores are always SO hot! I don't know how those people get anything done inside those buildings!

Date of experience: October 10, 2017
Michigan
3 reviews
17 helpful votes
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Brand names for $1.00
September 4, 2017

Inexpensive. Lots of brand name items. Fast home delivery. The best place for low income shopping. Quality goods.

Date of experience: September 3, 2017
Arkansas
21 reviews
17 helpful votes
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One of my top stores
September 2, 2017

I really like dollar tree for everyday products, like bleach, soap, even plates for he house. You cant beat a dollar when you know how to spend it. Make sure you go to a store in the higher end of town though. Every dollar tree isn't a good dollar tree

Date of experience: September 2, 2017
Georgia
3 reviews
2 helpful votes
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Lots of things that are considerately more expensive, elsewhere. Beware of things that you can get somewhere else for 80 cents!

Date of experience: August 21, 2017
New York
2 reviews
0 helpful votes
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I make at least 1 visit per week sometimes more. Love the selections and variety of products! I find so many things at Dollar Tree not available in other stores for the same price.

Date of experience: August 5, 2017
Louisiana
1 review
0 helpful votes
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Very thankful
July 25, 2017

While shopping at Dollar Tree, I saw some kids foam swords that I was going to purchase for a birthday party but didn't know how many I would need. When I returned, they were sold out.
I must have called at least 7 stores as I was desperate to find 12 swords. All locations were very nice and looked to see if they had any left.

I want to especially thank the store in Bonney Lake, WA, I called and spoke with Valerie, she checked the store and said she didn't see any. When I told her how I regretted not buying them and what they were for, she put me on hold and went searching in the stock room. After looking thru boxes of inventory, she found a box and put some on hold for me to pick up later that day.
All the kids loved the idea and had tons of fun having injury free sword fights.

Please acknowledge Valerie for her great customer service, she made my grandson and all his friends very happy.

Charlotte R.

Date of experience: July 24, 2017
Texas
4 reviews
0 helpful votes
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Love that everything is a dollar. I shop here frequently. Best place to get arts and crafts at a good price. And with 4 kids who are constantly doing school projects it's a great place to go for all their needs.

Date of experience: July 15, 2017
Illinois
1 review
0 helpful votes
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Expired candy
June 28, 2017

Earlier today me and my family walked to the dollar tree in woodhaven Michigan and when we got home we realized that the box of candy we bought were expired a month ago we also bought some mac n cheese which was bad quality food

Date of experience: June 28, 2017
New York
1 review
11 helpful votes
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Horrible Management
June 18, 2017

I recently shopped at the Framingham Ma store. For one, the store is a disaster. Second the manager on duty could not care to lift his head from his phone. Call me old fashioned, but a manager should not be standing at a register texting. Instead of acknowledging me, he instead whipped my items into a bag and stated my total with an attitude. I honestly will not be back to that store. Very messy and very rude staff.

Date of experience: June 17, 2017
Ohio
1 review
16 helpful votes
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I have never been so disrespected. The manager was on lunch so I couldn't pick up my on line order. She was outside(front door) smoking a cigarette. Well excuse me, I live 45 minutes away. When she did come in, not only her but the other cashier was very rude. I will never go in that store again. Also please give that store a cleaning it needs it. Just simple things would improve the inside. Employee's do not know what a vacuum is. Indiana pa store Gives dollar tree a bad name.

Date of experience: June 17, 2017
Kansas
1 review
2 helpful votes
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Sad
May 12, 2017

I was very sad to enter the Manhattan, KS store to hear an employee complaining about her work with a four letter word every few words. The store floor was dirty, shelves were empty on many aisles, and bathroom had very little toilet paper and trash cans were overflowing. If I could have gotten my items elsewhere, I would have gone there. And because of empty shelves I bought less items.

Date of experience: May 11, 2017
Indiana
1 review
18 helpful votes
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Worthless!
May 1, 2017

I have come home over and over with junk that falls apart before I can even use it. It flies out and all over the floor when opened and when you complain to their staff you get, Well, you get what you pay for. My time, my mileage is worth something and I will NOT shop there anymore. Their battery's don't fit watches, their staplers fall apart and don't work, their lids don't stay on cake pans, flimsy also, their frozen single serving of rib steak that Clark Howard brags about flying off the shelf, does just that, flies off the shelf, nothing but grizzle, a dog wouldn't eat it. TRY CALLING them to complain, the staff talks to you like you're dirt, there is no telephone number to get through to them AT ALL. That is not good business. Not even a number to call and complain about this stapler, my time wasted, my gas wasted, you don't have a voice. EVIDENTLY these owners are NOT the original Chesapeake Bay owners as it is SHODDY! NO way to file a BBB complaint on them either. SO WHAT DO YOU DO? You stop shopping there and giving away your money.

Date of experience: May 1, 2017
Texas
1 review
1 helpful vote
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Stephenville Texas has one of the cleanest, best organized store I have shopped at. I have been to some that were so cluttered you couldn, t get to products.The restrooms are always clean and cashiers friendly and helpful.We like shopping here and go at least once a week.

Date of experience: April 19, 2017
GB
1 review
0 helpful votes
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I WAS IN THERE THIS AM AND THE STORE WAS A TOTAL DISARRAY...
BOXES IN THE MIDDLE OF EVERY AISLE, ONE CHEKER WITH A LONG
LINE OF CUSTOMERS TO BE CHECKED OUT, EMPLOYEE WAS VERY,
VERY RUE WHEM WE ASKED HER IF SOMEONE ELSE COULD PLEASE
OPEN ANOTHER REGISTER, GERMANTOWN, TN STORE

Date of experience: April 19, 2017