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Do It Tennis

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Do It Tennis Reviews Summary

Do It Tennis has a rating of 4.7 stars from 1,244 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Do It Tennis most frequently mention customer service and day shipping. Do It Tennis ranks 1st among Tennis sites.

service
5
value
6
shipping
5
returns
2
quality
5

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4,218 reviews

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Cheryl W.
0 reviews
0 helpful votes
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Overall express excellent!
September 2, 2020

Overall express excellent! Customer service called to verify it was me since phone number didn't match state I lived in. What a great security check. The young man on the phone had a very nice personality. My shoes are fantastic and the price was the lowest I'd found.

Date of experience: September 2, 2020
Mike S.
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Order arrived in timely fashion and just what was needed.

Date of experience: August 28, 2020
Dor E.
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Great service
August 25, 2020

Great service. Got the product and I believe even a better newer version of it.
Very happy and will buy again.

Date of experience: August 24, 2020
AngieB G.
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Thank you!
August 23, 2020

Thank you! My first time shopping here. You had exactly what I was looking for, the lowest price, and fastest shipping. Will definitely shop here again!

Date of experience: August 22, 2020
Joseph A.
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Much better customer service than Tennis Express because they actually answer the phone and return emails. Prices are better too.

Date of experience: August 22, 2020
Jacquelin B.
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Tha ks
August 19, 2020

Tha ks

Date of experience: August 19, 2020
AE
1 review
0 helpful votes
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Very unpleasant experience. A couple of weeks ago I ordered a pair of tennis shoes UK 10 but received a UK 12. The shoes cost me $159 and are now siting in a box as Do It Tennis wouldn't take responsibility for their mistake. A member of the team (Micah) wouldn't even try to resolve the issue or help and bluntly told me that returns were not an option. I'm totally shocked!

Date of experience: August 16, 2020
Hans P. — Do It Tennis Rep
over a year old

Hello Sofiane,
We are sorry for the inconvenience of receiving the wrong size shoes. We checked the transaction, and we shipped the size that was ordered. We would love to exchange the size for you with the associated costs for international return shipping. If you would like to proceed, you’re welcome to contact customer service.
Here is a link to our returns info https://www.doittennis.com/company-policies/#returns-tab

tyler A.
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Great customer service response time
August 17, 2020

Great customer service response time. Definitely positively influenced me into making a purchase

Date of experience: August 16, 2020
Daniel K.
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Pristine new racquet arrived on time
August 6, 2020

Pristine new racquet arrived on time. Trusted tennis supply source.

Date of experience: August 6, 2020
Bonnie C.
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Everything about my order went smoothly
August 4, 2020

Everything about my order went smoothly. I have worn these shoes twice so far playing pickle ball and am very satisfied. Very comfortable with great ankle support which I need.

Date of experience: August 4, 2020
Deborah C.
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Great dress...
August 3, 2020

Great dress...I love it!

Date of experience: August 2, 2020
Mariette T.
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Arrived quickly
August 2, 2020

Arrived quickly

Date of experience: August 2, 2020
Joseph B.
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Great shoe for a great price
August 1, 2020

Great shoe for a great price.

Date of experience: August 1, 2020
Darryle S.
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The products worked great, the shipping was fast. I wish that the web site was a little more detailed on the different items, I had to look around a little while before I luckily found it

Date of experience: August 1, 2020
Steve B.
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Easy to navigate website and good prices
July 29, 2020

Easy to navigate website and good prices.

Date of experience: July 29, 2020
Lynn M.
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Looked at 6 other sites for this product in this size - you were the only ones that had it

Date of experience: July 21, 2020
Jill Z.
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I expected them to arrive sooner
July 17, 2020

I expected them to arrive sooner. But no problem

Date of experience: July 17, 2020
Benjamin T.
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Good
July 16, 2020

Good

Date of experience: July 16, 2020
Gene I.
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Your associate, Santi, was hugely helpful and responsive when we had to switch the order.
Thank you!

Date of experience: June 27, 2020
KittyKatKay B.
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I ordered a ball shooter it works perfectly fine not too loud and not too heavy doesn't shoot too far but it's perfectly fine for a beginner tennis player. KittyKatKay...!

Date of experience: June 26, 2020