DMVReviews 81

I don't know what they're doing to my driver license. I haven't received it the first time when my driver license was going to expired in march 7 2020 but i took Pic and i paid $35 on November 2019 in Fremont dmv but it was misplaced so i paid it again online on November 10 2020 but i still didn't receive it and i called their customer service but first they said someone will be with you in next 2 minutes but they put me on hold for almost 40 minutes.
I don't know what's wrong with them and why they're delaying my driver license because i really need it for to apply for driving job.

I called them up to schedule an appointment for a written permit test they scheduled it for the wrong service so i called them up again (calling them was a wait of an hour minimum and they told me that i can still go so i waited a month for my appointment i went down and they don't want to give a test! I spent about 5 hours only to get the appointment AND NOTHIN!
The representatives have no idea what the hell they are talking!
ME FROM MY WORK THAT I DID IN 1 DAY I KNOW BETTER THEN ALL THEIR REPRESENTETIVES! (witch i spoke to about 7 and took me an hour till i got connected) what a waste of time. Bunch of ***holes

I understand the complications of the dmv process and because of COVID. But people are confused. They need to put out signs, let people know before they wait in line for 3-4 hours. We dont know if they are done taking tickets for the day when DMV normally closes at 4. Today i was in like for about 20 min until a guy said he was the last person they were taking today. If he didnt say anything we woild of been in line for a very long time. Wasting my time. I thank all the staff for doing what they are doing im not saying they are failing. They just exspect everyone to know what to do and where to go. I also dont see that many employees outside. And last time i was at DMV there were a bunch of ladys outside gossiping. Put signs up, more employees,. Something.

Today I visited 201 W Arrowood for my drivers licens renewal for me and my son. They skipped our turn and called next number. Then I request and second time after a 10 number wait(almost 1hrs waiting because they continued to skip our turn) finally they announce my number but never announce my son number. I din't get my license because of additional document request. Neither my son, because they keep saying that your son number called but he never attended, we were seating next to Monitor watching for our turn, but front desk person keep telling same thing.We are returned home without Driver License renewed. Now I have to wait for another 2 month for my turn. Very Frustrating for both of us after spending 3 hrs.

The extra charges for renewing vehicles online is complete ripoff of California residents! I get notice by mail to renew my 11-yr-old trailer registration for $133. If register online, it costs $167! The extra $34 is various e-handling fees. The price of vehicle registration in the state is already way over the top, and now they want yet more money. And, they get my money sooner and can collect interest on the money that much sooner and longer. With 40M people in the state, that is serious cash.

Meanwhile, private companies (mortgage, credit cards, etc) beg me to do all my transactions online AT NO EXTRA CHARGE! Just another reason why people are so annoyed at the way they are being represented and "served" by government.

If only a zero rating was possible.

If you are from other country don't go for driving test in Henderson. The women there are the most mean and not helpful people. This people there knows now to make people miserable and they definitely intimidate a lots of costumers. Stand by for driving test is hell... You will pass the test only if they fill like it, other than that you will go back and $11 will be charge many times. Do not lose your time specially if you are from other country, no way to pass and you can stay there for 8 hours still not going to be call and when your number is about to be call they will inform you at 415 pm that no more stand by will be examined. Power under DMV head. Go to Sahara or Decatur location. All my family pass with no problem and definitely better costumer service.

I went on line to pay my husbands truck registration. I went to DMV.com and the site is very well put together I thought I was paying the DMV. I was not given a receipt after what I thought was a payment made and realized by looking at this site and others it was a scam. I cancelled my credit card within 30mins and the company took $3.99 out of the account. It caused me great upset as this outfit took money out of my account without any authorization. Make sure you go to the official website to pay online www.dmv.ca.gov.

DO NOT GET TRICKED INTO USING THIS SITE. I entered DMV into my search engine and this came up. Assuming I had CA DMV I went to the site and entered all my information. Boy did I get taken. I am so mad at myself for getting tricked like this. I am usually very cautious online. Fortunately I was able to get a hold of them right away and cancel. They are NOT paying your registration. You are buying some hokey manual that is supposed to help you go to dmv. I cant believe that sites like this are allowed to continue when they are clearly scamming people. Please dont use.

My family member was tricked by this site when he wanted to renew his license. This comes up early in search results and their whole "not affiliated with government" disclaimer" isn't enough to offset what looks like an official site, with official-looking links like "Renew your license" front and center. This is especially easy to confuse people with when they're using mobile phones to access the site but pretty bad on full-size computer views, too. They charge rates that are close to if not exactly the same as an actual license renewal, but you're not getting a license renewal! They still charged $3.99 "processing" when we called to say this wasn't what we thought it was. This site probably makes most of its money on "processing" fees and the rest on poor schmucks who don't realize they're not actually getting the service they're looking for. It's abhorrent that DMV.com is allowed to operate.

First of all, I'm so sick of this place that I have lost count of how many times I have gone since I started driving! I got my license in May and they said in 3 weeks I'll get my actual license but it has been 3 months! I have called many times, and I have been on hold for a long time and it is just so infuriating when it is urgent! My provisional license expires next week and they just take their time when somethings are actually urgent af!