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DISH NetworkReviews 460

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DISH Network Reviews Summary

DISH Network has a rating of 1.1 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 27th among Satellite Television sites.

service
266
value
257
shipping
136
returns
151
quality
222

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Utah
1 review
1 helpful vote
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It is extremely disappointing that Dish does not put women's college basketball schedules on game finder. As a former high school girls basketball coach I feel this is disrespectful to those athletes and fans who enjoy watching the amazing talent that this sport attracts.

Date of experience: March 3, 2024
Tennessee
1 review
0 helpful votes
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Scammers!
March 3, 2024

They tell you this and that but they are in fact scammers.Do not beleive anything they say,They are in the business of scamming money.Thats it and thats all.

Date of experience: March 3, 2024
Connecticut
1 review
2 helpful votes
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This company is evil
February 28, 2024

I signed up for Dish Network for a 300.00 Visa gift card and was told I would receive it within 6-8 weeks after I submitted the request. Months later I was lied to and given the runaround by numerous customer service agents. I was lied to from day 1. Made a call today and they told me the possibility of redeeming the card that I never received and was promised by agents during 2023 was a flat out scam to get me to sign up with there service. I am leaving Dish Network as soon as my 2 year contract is over. Do your self a favor and stay away. By far the worst customer service I have ever experienced. Don't believe their sales agents. Its bait and switch all the way.

Date of experience: February 27, 2024
Kentucky
1 review
0 helpful votes
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We've asked and asked for Bally Sports, nothing has occurred
Give us the option, charge us it's ok I'll accept

Date of experience: February 24, 2024
North Carolina
1 review
1 helpful vote
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How can you pay your bill through there automated system and the next month? And the next month they tell me I payed a scammer, but they toke the money out of my checking about. Bad Customer Service and a poor lacking of taking care of customers

Date of experience: February 20, 2024
Arkansas
1 review
0 helpful votes
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After several months of bad service and several tech visits, never worked correctly. Was told by one supervisor that due to several issues and tech visits wouldn't be charged disconnect fee and would put in notes. When called to disconnect said would be charged $420. No supervisor would help and said still be charges. Too many tech visits and lies told by reps. Don't believe what they say, and best Don't Get Dish Network

Date of experience: February 19, 2024
Colorado
2 reviews
2 helpful votes
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Left DIRECT TV; mistake. DISH never worked properly. Paid termination fees; back to DIRECT TV. Bad experience.

Date of experience: February 18, 2024
Tennessee
1 review
0 helpful votes
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Bad service with dish.
February 18, 2024

I had to leave dish because of a disability, they charged me 200$ cut off fee which I understand and that's ok but $35 for a cardboard box to return the dish receiver is ridiculous. On top of that they set up a payment arrangement with me and after my first payment they sent it to collections. I've never been late on a payment anywhere and have nothing in collections until dish sent this cut off fee and box fee to collections. I'll never use dish again and will warn as many people as I can against using the dish company.

Date of experience: February 17, 2024
Washington
1 review
0 helpful votes
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Poor customer service
February 17, 2024

I was a customer of dish network for over 15 years my bill was getting so high, i called and discussed it with a manager at dish, and they were rude and not willing to help lower my bill, unless i gave up all my channels i watched. I told them i would cancel my service if they couldn't help me keep my channels and lower my bill. She was content with me to cancel and so i did. Sad after si many years they would not work with me.

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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Have to create an account just to check availability. When you go to create username, it says there is no username associated with account, same with phone number. Why would there be one already associated if I am creating an account? Did chat with representative and they told me to call. Called, and the guy told me he needed my social security number just to tell me the price of services? Seems like profiling and a scam to me. Definitely will not be using this.

Date of experience: February 16, 2024
Missouri
1 review
2 helpful votes
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Scam
February 15, 2024

Dish Network had a promo to switch from Directv and they will give me 3 $300 debit mastercard. On top of having bad service I also called them almost every month for 8 months asking where's a my gift card and they all play games with you. Worst company in USA.

Date of experience: February 14, 2024
Arkansas
2 reviews
1 helpful vote
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Was a customer for about 15 years finally had enough and discontinued their service. They will keep creeping your bill up til you call to get it back down where is suppose to be according to your package. This is why they give discounts for electronic payments so they can do this. Had to keep calling to get boxes to return equipment, which if you read they will keep charging the monthly fee until they recieve their equipment regardless if it's been disconnected and they have turned it off, then they will charge you $20 to recieve their equipment back, plus $60 cancellation fee and didn't have a contract. I do not recommend this shyster crooked companies service to anyone if it was free to hook up, they will screw you before it's over. P.S. A little rain and you lost satellite signal. JUNK. A lot better services available

Date of experience: February 12, 2024
Illinois
1 review
1 helpful vote
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Liars
February 11, 2024

Changed to dish 15 months ago because they offered no contracts. 15 months later I'm moving and they're penalizing me $180. Turned in for arbitration and they refused. They're liars and it's bad service.

Date of experience: February 11, 2024
Maryland
1 review
0 helpful votes
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Ridiculous
February 3, 2024

Dish network is a joke. Been a customer for well ever 30 years...paying 195.00 a month for the 8 channels we watched and majority of the other channels are in a different language or are all infomercials so 200 a month is ridiculous. Well today i dont have service because although my bill payment due is 193.02 and i paid 195.00 but NOW DISH SAYS MY BILL WAS 205.00...WELL NOONE COULD TELL ME WHY THE 2 AMOUNTS BUT AFTER ALL THESE YEARS I CANNOT HAVE TV UNLESS I PAY THEM 10 MORE DOLLARS. DONE DONE DONE...WE WILL GET WIFI AND STREAM AND SAVE ALMOST 100 BUCKS AND HECK WITH DISH NETWORK...NO MORE THEY ARE ABSOLUTE RIPOFFS AND ITS SAD.

Date of experience: February 2, 2024
North Carolina
1 review
1 helpful vote
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Garbage
February 1, 2024

Just wanted to thank DISH for letting me pay $15 over the past 15 years for garbage! Terrible network choices and constantly fighting with a local TV networks.
If you like to watch repeats of Shooter, Harry Potter, Forrest Gump, and infomercials feel free to pay these turkeys $130 a month.
Absolute garbage.

Date of experience: January 31, 2024
Arizona
1 review
1 helpful vote
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I think dish network should be shut down for good there are movie app on the internet that allows you to watch movies straight out of the theater that's free and I am 39 years old and there's movies on are $3.99 to rent for 24hours and they were made before I was born why is that I am not happy with the movie selection I just switched to dish network and I am not paying my next month's bill just because dish is a rip off

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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I attempted to order a movie with my "free on demand certificate". I called immediately to cancel the movie as it was $19.99 said they couldn't help me I have to call back tomorrow to request refund. The notification on my email never stated it was for a $6.99 movie. Looking forward to the day my contract is up! Always have to make more than one call to resolve issues with Dish!

Date of experience: January 21, 2024
California
1 review
0 helpful votes
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Don't Do Dish
January 13, 2024

Would definitely give 0 stars if it was an option. Went into a contract with them with the promise of a $400 rewards card. Was never provided the correct information to redeem it, called many times and it was just repeated that I would receive it. Finally found out after a year of trying to get it, that it was no longer redeemable after 3 months. Again, was never sent the info to redeem. Cancelled the contract due to them failing to provide what was promised going into the contract. They waived the cancellation fee, but I still got a bill. When I called back, the person I spoke to said that the waiver wasn't noted and that there was no way to cancel the fee. Insisted she was the highest up I could talk to and wouldn't transfer me. In my opinion, Dish network is operating on a fraudulent basis. Money, money, money….they don't care about the people. My family and friends have all canceled service with them, and will never be back or recommend to anyone else.

Date of experience: January 13, 2024
Maine
1 review
2 helpful votes
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I called because my monthly charge jumped from $107.43 to $137.23. No problem the "customer service" representative said. I can take care of that for you. If you pay today, your charge will be $107.43. From now on. Here is the confirmation number. The amount charged to me was $137.23. Calling customer service is an exercise in futility. They HANG UP on you. They redirect you to outer space. THET LIE, LIE, LIE. If I could give them a ZERO I would.

Terribly disappointed,
Brigid Tierney

Date of experience: January 12, 2024
Missouri
1 review
0 helpful votes
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This has been very disappointing. I live in Iowa and we a fair amount of snow. Despite telling the installer that the spot he chose was where water and snow collects in the winter, he installed it. He said that was the only spot he could get a signal. I've now had two service outages. One for water, now one for snow. They insist that if I cancel they will charge me $200! I'm tired of the frequent outages. But I have no chose as I can't afford to pay$200. Guess what DISH it snows in Iowa Dah! Your product doesn't work for me! I should not be penalized because you gave a poor product! My advise-don't even try them out!

Date of experience: January 11, 2024