Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DISH Network has a rating of 1.1 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 27th among Satellite Television sites.
We monitor reviews for authenticity
Signed up for dish and a couple months later found service elsewhere for cheaper. Canceled Dish and then they charged $210.00 for early termination!
System should go thru possesses in the night when set at that time. Not do resets during recording in the middle of the day. Constantly having to reinsert smart card on Joey. And signal loss all the time during weather not like advertised on tv. I've told this to there techs. Was locked in at around 115.00 monthly. They raised to around 150.00 but nothing was fixed just ignored. I'm retired, & disabled. Other two in household are disabled. We depend on our entertainment & don't get what we pay for.
I have been with dish for 2 years. Now that contracct is out I am getting a 40.00 increase. UT new customers can get a better rate than I ever had. They don't care about their customers they only care about the money.
Whenever we have any type of bad weather it will say complete/partial/wearher realted signal or local signal loss for a certain amount of days. Not as reliable as commercial says.
We have been DISH users for nearly 10 years only because they are the only provider in our area. Not once during that time has the customer been first. They do not monitor the age of equipment and/or offer to replace before it dies. Our most current issue: primary box had fatal error meaning we can not record, pause, go back, go forward, can only watch prime time recordings from primary box, will have to re-enter all of our favorite recordings set up, and DISH will not expedite delivery of new box or provide a delivery date. The only positive I have to say about DISH is they have live chat so it is not necessary to speak to live person and listen to them read canned responses. Our bill continues to climb - is nearly $200/month with NO premium channels. They have never allowed a credit no matter how long ALL paid for services are not available. Our bill is set up for auto pay so they get their money on time no matter how poor the service is. My next correspondence is to the FCC and both my state and federal representatives.
Customer service was very rude they're trying to get customers to switch over to the hopper that they don't want they sound like they're trying to get rid of customers they don't want anybody being with Dish anymore
Contacted customer service about remote not working... advised by agent (very poor English and condescending) cost would be $20 plus shipping
I feel remote should be included in outrageous price for cable tv... will cancel service
They have overcharged for the service 8yr and make it near impossible to cancel. Then hold their return boxes so they can charge you 348.00 for not returning the equipment with a promise to refund when they receive the equipment back. My advice is to stop payment with your bank before you cancel your service. Good riddance Dish
Those buttheads are charging my mom who is 91...$92 a month! No one that age should have to pay their age for crappy Dish Network!
This is the worst company ever and I will never do business with them again! I went two months without a channel that I watch every day (CBS) because Dish couldn't come up with an agreement with the network. Because of their poor management an agreement wasn't reached so after two months of no service on CBS I decided to cancel my service. I'm not going to pay $100 a month for tv service and not even get my local channels. They refused to let me out of my contract and charged a cancellation fee to cancel. I told them I wasn't going to pay a cancellation fee to cancel because it was their fault I was canceling. Now they put it on my credit report and refuse to remove it until I pay their cancellation fee. I'm NOT going to pay to cancel my service when I'm not being provided the service I signed up for! Why is it that the big corporations get to screw people over? This is the WORST company ever! I hope they all burn in HELL!
Dish will continue to bill you and bill you. Then say you never cancelled. I will never use them again. They created an account for me... crazy but how can I fight a big company like this? I can't... they get away with it and get an extra 142 in their pocket for service I didn't make or have.
I had dish for 6 years. They raised their rates, and I called about it. They refused to lower the rates so I left and went to Xfinity. They tried charging me $150 to remove the dish and the pole from the ground in my yard! I was forced to rent a jack hammer for $50 and do it myself! This is appalling! After getting my money for 6 years you should have had the decency to come and remove the equipment, especially because it was your prices that caused me to leave! Beware before you choose dish, they are unethical in their business practices!
This business is a scam and con artists. I wanted internet, I called them and they stated that the package I was wanting wouldn't be good for streaming as that is what I wanted to do, they upsold me on a different package. When the installer was at my house he stated the package I got would not work for streaming, that said the service was less than adequate. I canceled service immediately 40 days later they charged my card for 480 dollars. This company is pretty much garbage and they know it that's why they rip you off. If I could I would smash there goddamn heads with my fists but I can't so leaving this God awful review is going to have to be good enough. F$#k this business
I gave DISH NETWORK my credit card number to have them put my account on auto pay. A week or so later my service was cut off. I called them and informed them I had a recording of the call in which I clearly stated that I wanted to be put back on auto pay. They wouldn't listen to THEIR recording of the call because of ya-ya-ya.
I will be terminating my service, and would advise anyone considering Dish to think twice before signing up!
Dish, a real PIA!
Do not use this company they will take your money and not return it when you don't have services. I called to cancel my connection because I had been robbed during my move I didn't have the funds to have them connect. This company assured me they would not take any money and that I could just call back when I had the funds to connect. The very next day they took $170 from my account. Now I am out the $170 and $70 worth of overdraft fees because this company refuses to give me my money back. My bank and the better Business bureau in Iowa are investigating this company for fraud please be aware and steer clear of dish Network they will take your money you'll never get services and they won't give you your money back
Can't stand dish. I always have to reset my reciver and it's not just once a day. It's at least 3 times a day that I have to reset it. When you have little ones with little ones attention spans, it sucks! In the middle of one of their shows and then it blacks out and I need to reset it. It takes like five minutes to reset too! Way to long. I'd rather just use my DVD player. Avoid dish!
This is the worst service I ever dealt with i had this service for 8 months and I have had problems with it for 8 months everytime I call they tell me it has been noted but will not send no one out to correct the problem when I talked to a supervisor he had the nerve to basically tell me nothing is perfect thats the world we live in and to suck it up really when I'm spending my money
I signed up for dish 11 months ago.
They offered a promotion of a 300 $ visa card if you sign up. I had to call to get them to acknowledge the promotion. I was promised a card, it would arise in a few months.
Now. That i never received it I call again.
Lots of lip service, bottom line they refused to pay their promotion. I have been lied to several times from customer service., I would not advise anyone to use dish services. Also blacking out jazz playoff basketball... this company stole the 300$ visa card, and gave me terrible service... Buyer beware...
Don't ever get dish. Worst service ever. Idk how they still in business. Should shut down business. Worthless company. I'd say 0 stars
Answer: Because it sounds great to have 1200 channels even if 1195 channels are nothing but infomercials, most people like me think wow I will have so many movies to watch I might have to record 5 while I watch 1 but after you get your 1200 channels you realize most every movie you would like to see can only be viewed if you pay an extra rental fee, another huge disadvantage to satellite tv is the frequency of commercials and the time the commercials are shown, regular tv used to be a 2 minute commercial break, dish network and directv have over 5 minute commercial breaks
Answer: Yes ive been with them for 15 years and when i said this is ridiculous the guy said 'OK' and nothing more they are terrible
Answer: They bait and switch with their supposed DVR recording option that they change to On Demand, making it impossible for you to watch what you thought you recorded.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account