DiscountMagsReviews 417

Hello,

I've been shopping at Discountmags for a few years and never had any issues with my orders. I ordered a magazine for my mother for her birthday and it never arrived, I was so disappointed. I contacted the company and I received a response within hours asking for further details, I gave the customer care rep (Alexis) more info. She was so professional and quick to respond, I was amazed. She handled my situation immediately and followed up like she said she would. Excellent customer service is rare these days, Alexis is a rockstar and I hope she receives further recognition by Discountmags. I'm happy to be a long term customer. I would highly recommend this company.

If you love magazines, discountmags.com offers a wide variety at a reasonable cost.

However, it's not always easy to order at the lowest price because what seems unbeatable is sometimes beaten shortly after by discountmags.com itself.

The other issue (no pun intended) is that if you renew your subscription through discountmags.com before your existing subscription expires, you're not told upfront that the magazine publisher might cancel the order because you renewed at a lower price than the publisher itself charges.

Discount Mags does not honor their commitment to their customers who purchase magazine subscriptions through them. Upon notifying them immediately from the beginning of the subscription that the issues were not being received, they tell you they will contact the publisher. Of course the publisher isn't going to admit fault. Discount Mags has refused to refund my money upon my request. Meanwhile, I paid them up front for a subscription that I'm not receiving. DO NOT USE THEM. The small amount of money saved by going through this company for any magazine subscription is ultimately a waste of money and time trying to get issues resolved.