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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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India
1 review
4 helpful votes
Follow devraj r.
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This is a scam website. I have ordered a unlock service with Order ID ******* on 03/Mar/2016 04:27:09 but still(It almost One Year now) they showed it With supplier as status. I also requested for refund but even after various mail they never responded it.So don't order any service this website is a big scam.If you want prove check in their website order tracking page and enter the IMEI: **************(after complain this in this forum they removed my IMEI tracking page with sorry no order found, you can see the original status before removing the page in the attached picture here)

Date of experience: March 9, 2017
Sweden
1 review
3 helpful votes
Follow Janis B.
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Tottaly scam, the 50 punds are gone and no unlock is done, no one answers emails! Be aware that once You paid them, they now hawe all Your credit card details including ccv numbers, becay use there was no reddirecting while entering card details! I changed my credit ard for security reasons!

Date of experience: March 7, 2017
Sweden
1 review
0 helpful votes
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Fake iCloud unlock
March 7, 2017

I ended up paying £19.99 x2 because they have helped me with my iphone unlock and that worked well so I was dumb enough to believe they could perform this operation as well

Date of experience: March 7, 2017
Spain
1 review
0 helpful votes
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Horrible
March 6, 2017

Horrible, a rip off. After an initial payment that in theory checked if they could ask me for a second payment, and after 4 days they tell me that it is not possible to unblock and they send me a link in which in 10 seconds they say that it is not possible, They could not have done so before asking for the second payment. Scammers

Date of experience: March 6, 2017
GB
1 review
0 helpful votes
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Your first payment will be taken and then a demand for more money to complete the 'service'. DO NOT USE

Date of experience: March 6, 2017
South Carolina
1 review
5 helpful votes
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Purchased iPhone unlock service from Official iPhone unlock on 07/30/2016, I have not heard from the company since my purchase and it has been over 6 months. I tried to get a refund from the company directly and through Nochex, which is the payment processor for Official iPhone unlock. This is the response that I got from Nochex:

The Merchant responded to advise that unfortunately, you have purchased a pre order only, This means that a refund is not possible in accordance with their Terms and Conditions as the service has been provided. Please have a look at Official iPhone unlock terms and conditions.

There is a link to Trustmark reviews on the home page of Official iPhone unlock's website. I used these reviews to make my buying decision from Official iPhone unlock. I submitted a review to Trustmark reviews but never seen the review published on there website, so I emailed them because I wanted to know why my review for Official iPhone unlock does not show up on their site. Also, I wanted to know if they were owned by Official iPhone unlock. I have never received a response from trustmark reviews to this date.

If you are considering purchasing iPhone unlock service from Official iPhone unlock, please do a google search of reviews for Official iPhone unlock and compare them to the reviews on Official iPhone unlock from the link on Official iPhone unlock's website. Just comparing the information along, should help you make a more informative buying decision.

Date of experience: March 3, 2017
GB
1 review
7 helpful votes
Follow Phil j.
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Dont bother its a scam
February 27, 2017

Its a scam with fake reviews on their website.
£19.99 to unlock icloud then £39.99 to unlock phone, then wait and wait then all unlocks have been offline A week later unlocks up and running but price has gone up and want another £59.99 to unlock your phone within 7 days. Tell you what I'll not bother and get onto my bank for to refund for goods not received.
Go to your provider a lot less hassle I went to vodafone and it was unlocked within 24hours and it was free.

Date of experience: February 27, 2017
California
1 review
0 helpful votes
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5 Star of Scammer
February 22, 2017

When they tell your i cloud is ready to unlock and they want you to pay up with no assurance and no guaranty even they say they will refund it don't 110% scam. Ooh they say this to you "As a goodwill gesture, you have been given a £49.99 Voucher for this unsuccessful iCloud Removal." not a really money. Oh no customer support, and they keep changing there website Terms. Last time i check on they Home page and the terms page " No questions ask and 100% refund" now its gone. I found out in youtube about the people they scammed. I told them report it in UK Police..

Date of experience: February 22, 2017
GB
1 review
4 helpful votes
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Nothing but a SCAM!
February 21, 2017

These guys seem to be based in the Seychelles (Indian Ocean), but the WHOIS for the website claims it is registered in Belize, Central America. If that doesn't ring alarm bells with you, then I don't know what will...
Once you've paid your money to these scammers, it's probably gone for good (or rather evil), but (at least in the UK), they need to operate through a credit/debit card payment system such as No-chex, which IS subject to the UK financial regulation authorities.
In my case, a strongly worded email to *******@nochex.com resulted in my £19.99 being promptly refunded to my credit card. So, forget about dealing with the guys in the Seychelles, go after the card payment company and get a full refund with apology!

Date of experience: February 21, 2017
GB
1 review
1 helpful vote
Follow gary f.
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The whole business is built around finding rouge employees in a network for an unlock, for me it was a Vodafone unlock 1st asked for 19.99 for unlock as a pre order?! Then asked for £39.99 extra for unlock and now asked for a further £19.99 cutting my losses stay away!

Date of experience: February 17, 2017
Ireland
2 reviews
10 helpful votes
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Scammers
February 16, 2017

Offer you unlock for a price then email looking for more money, have fake reviews on there website to fool you into thinking they are ok. Scammers

Date of experience: February 16, 2017
GB
1 review
3 helpful votes
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Don
February 16, 2017

This website is the biggest scam! First they ask for £19.99 to unlock the iCloud. After I paid they sent me an email saying thank you for preorder if you want to unlock pay £30

Date of experience: February 15, 2017
GB
1 review
2 helpful votes
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Dodgy scamming thieves
February 15, 2017

Reported to the asa, also to my credit card fraud team.
Iphone 6s voda unlock £19.99, then £24.99, then anextra £60, and allegedly, you cant cancel a pre order, well trading standards say different, return my money thieves.
Justin clayton
This is a real review, not one of there made up ones

Date of experience: February 14, 2017
Idaho
1 review
4 helpful votes
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Don't trust these guys.
February 9, 2017

Don't trust these guys. They lure you in with a low price and the promise of expedient service but the promise is empty and the payment you make is just the first of many bills they will send you to unlock your phone. I've already made two payments to them. They spend two weeks "unlocking" my phone then suddenly they told me to make yet another payment to them or wait six months for it to be unlocked. That's when I had enough of their B. S. and asked for my hard earned money back. They refused to reimburse me and said that I needed to wait 6 months or fork over even more dough. Don't do business with these con-artists. You will waste your time - perhaps 6 months to be exact, and money. You will regret it, trust me.

Date of experience: February 9, 2017
Australia
1 review
0 helpful votes
Follow Vic E.
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This company promotes a service and totally fails to supply or communicate - if you have money to waste quicker and less frustrating just to burn it

Date of experience: February 6, 2017
Pennsylvania
1 review
0 helpful votes
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officialiphoneunlock.co.uk

2-3-2017

I want a full refund for your misleading promise to icloud unlock this phone; not once but twice! First time I was mislead to think it would get unlocked, then you added an even higher fee which I paid again. I want a Full Refund back to my credit card or I will report you to all review sites and my credit card company. Please refund my money asap!

Days later no response...

So. Your just going to mislead people like that? I was to tell people about your services and you would of made way more money than keeping mine.
officialiphoneunlock.co.uk stole 2 separate payments from me and never got back me. I'm going to report them to my bank. I'm so upset. drfonewondershare.com is the company that promoted officialiphoneunlock.co.uk and how I got fooled...

Stephanie
Operations Manager
Official iPhone Unlock a division of DataCorp Ltd
*******@officialiphoneunlock.co.uk

Date of experience: February 3, 2017
GB
2 reviews
1 helpful vote
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SCAM AVOID
February 3, 2017

DO NOT TRUST THIS SH*T BUSINESS

This company "officialiphoneunlock.co.uk" conducts blatant fraud

Paid £50 for icloud removal and got NO REFUND with a reason that my phone is in blacklist. In fact my phone IS NOT in blacklist which was confirmed by 7 different IMEI checking services.

All the bad reviews have been either deleted or "being checked"on the trustpilot.

All the reivews on http://trustmark.reviews/review/www.officialiphoneunlock.co.uk are FAKE

CHECK OUT MY eBay listing: ************** for more details!

Date of experience: February 3, 2017
Kenya
1 review
1 helpful vote
Follow Gjoe K.
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This website does nothing it says, no contact number on website. They are under investigation on scamming unsuspecting clients. THEY DOUBLE CHARGE you with HIDDEN FEES, no service delivery, no refund and certainly no any unlocks whatsoever. STAY AWAY AT ALL COST.

Date of experience: February 2, 2017
GB
1 review
0 helpful votes
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STAY CLEAR
February 1, 2017

Don't go anywhere near them. Paid £19.99 and was told my phone would be unlocked within 24 hours. Two weeks later and still nothing. They have no customer services line... all you can do is email them and they don't reply. They reported me to trust pilot for my previous review as I had used the words scam and gangsters. I have had to amend that review and of course I'm in no way suggesting they are gangsters or scammers. However, they have taken my money, not delivered any service, refused to communicate with me (however they have the time to complain to trust pilot) and have not refunded my money so I will leave it up to you to decide how you would describe them.

Date of experience: February 1, 2017
Ireland
1 review
0 helpful votes
Follow Vidmantas S.
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Service is not possible to unlock my iPhone 5S.
Can not a £ 49.99 refund.
Requires more money (£ 109.99)
Dishonesty. Unfair. Robbed me!

Date of experience: January 28, 2017