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Direct Liquidation Reviews Summary
Direct Liquidation has a rating of 2.2 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Direct Liquidation ranks 83rd among Wholesale sites.
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Love the service I get with Direct Liquidation! From the selection of items, to the order process, to pick-up, could not ask for better service. Their customer service is just as top notch as the rest. Very helpful, and they take care of everything with 1 call. Have recommended DL to many people already, and will continue to do so.
I'm new in this auction process, and it has been a nice experience so far, good customer service, easy website, got e-mails everyday, fast shipping. Thanks!
Never knew that
Selling items that is so addicting it's like playing cards if you're good you'll win and even if you're the best there's times you'll lose but in the end I'm still here I must be making something
Tengo casi 3 años comprando en la pajina es muy buena la recomiendo me gusta mucho muy buena mercancia
Very fast shipping. Great products! This website is great. I highly recommend buying refurbished products.
A very good buyer source. Many items to choose from. Fast customer care. Fast preparation for merchandise pickup
My overall experience has been amazing. The products are of excellent quality for its price. The customer service for this company is great. Definitely a 5-star in my book.
I only received unusable and damaged items, The order was listed as d$16,000.00 MSRP and in reality only value at less that $2,000.00 if it were in excellent condition and it was not even close. I reported this was told basically "too bad". This was my first and last order and I am not shy about sharing my experience with other businesses. Very disappointed I was looking for a long and fruitful business relationship.
Very friendly, called tracking company for me and found my stuff when all I was getting was an error. Thank you!
I did business 3 times with them and I did GREAT MONEY with those lots! I did purchase a whole bunch of Google Chromecast and doubled easily my money in a week! Highly recommended for serious entrepreneurs and web marketers.
Very good communication no issues at all! Even had to reschedule pick up time and customer service was great
************wonderful service with great prices, I've purchased several pallets*********************
THIS IS THE ONLY REVIEW YOU NEED TO READ!- Our company has been buying from Direct for several years to the tune of several hundred thousand dollars. The company has gone down hill in the last year- The buyer ( you) are not the customer- Walmart etc. is the customer in the eyes of Direct- If you get a misrepresented product it is your problem, not Direct's- We recently bot a pallet ( $ 4000) that was supposed to have 80 plus of a specific item- when it arrived there was only 2 of that item and the rest was mostly junk. Direct said it was our problem ( not the first time this has happened recently). Important to know that Direct's parent company, TRG, also owns VIP which sells on all the venues you will be selling as well- Obviously, VIP pays way less than you do and will also sell for less than you can- this is called a CONFLICT OF INTEREST!
All the time good customer service and fixed problem when I get issue. Also very fair auction!
I want keep purchase from direct liquidation!
The purchase was seamless and was easy to navigate through the website and also the customer representative agent was so helpful.
The chat support with this company is fantastic. I do self pick ups and everyone at the facility is always super nice. The products I have gotten have been exactly what was listed and excellent quality. This is my favorite liquidation site by far.
First time buyer, went smoothly and quickly, will buy again, I was nervous to purchase items this way but it was A+
I've been talking backwards and forward with customer service and at one time did this guy ever show that he was not concerned about what I was talking about we always show and ensuring and leaving me in the right direction kudos to you Sebastian
I have purchased many pallets from them and have had very good service and continue to have great service from them. I would certainly recommend them to anyone wanting to explore the resale business avenue.
From the business
Wholesale auction marketplace for surplus inventory, customer returns, closeouts, overstock & refurbished goods sourced from top retailers & manufacturers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members