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Direct Liquidation

2.2

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Direct Liquidation Reviews Summary

Direct Liquidation has a rating of 2.2 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Direct Liquidation ranks 83rd among Wholesale sites.

service
28
value
27
shipping
25
returns
24
quality
27

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow carlos r.
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Good experience. Miguel was very professional, made my buying process very easy.
I look forward to keep doing business with this company

Date of experience: April 8, 2021
Indiana
1 review
12 helpful votes
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Cherry Pickers
April 1, 2021

For the second (and last time) I purchased a product from the website only to get a cancellation email a few days later. I found a really good deal on a laptop, paid the asking price, and waited for my tracking number. Instead of that I received an email stating there was no inventory of the item and my account was being temporarily suspended due to unpaid orders. The only orders with any issues are the ones they cancelled. So I went back to the website to see if I could find the laptop, and sure enough, there it was for sale again except now for a higher price.

Date of experience: April 1, 2021
Ohio
1 review
6 helpful votes
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This people sort through all the pallets and sell u junk. Don't waste ur money. There is other resources out there. They sell by the piece, pallet, and trucks. All junk

Date of experience: March 8, 2021
Georgia
1 review
14 helpful votes
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Rip off
February 6, 2021

I bought a 3 pallet deal. Did not buy one at a time was a 3 pallet deal. They sent me a email saying they cancelled my order. Turns out that they only cancelled the best pallet saying it was lost. Told them to just cancel the entire order if I was not getting the best pallet with it. They then tell me they have already shipped it and if I refuse the order it will be a 30 percent restock fee for something I did not order. They should have contacted me before they shipped if they were not shipping my entire order!

Date of experience: February 5, 2021
Texas
1 review
7 helpful votes
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All Wrong!
January 28, 2021

I purchased two orders from this business the first order I've never been able to print or open an invoice for pick up the order was paid in full the second order I purchased an Apple Watch sex with GPS and cellular and a warranty they sent me an Apple Watch three basic and are now telling me that they have to investigate the issue when it's clearly written on the side of the box the product came in they wrote the wrong order number on it so now I am with out any productsAnd every time I call I get hung up on over $600 in product and I have nothing

Date of experience: January 28, 2021
Jamaica
1 review
23 helpful votes
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Refund of 8000$
January 26, 2021

This company owes me $ 8000 since november and refuses to pay me

I send many e mail and nothing!

Date of experience: January 26, 2021
Texas
1 review
9 helpful votes
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Be aware of falsely advertised merchandise. They will say it is this, when it is not. I bought phones there that said they were unlocked; after sending these overseas, I found out they weren't unlocked. When I reach out to them, they told unfortunately they can't do anything about because it has passed 90 days. After being told to send them the IMEI numbers to get them unlocked remotely, I was told thereafter they can't because it is over 90 days. Make sure you know what you are getting and try a different liquidation if you want to be guaranteed you are getting rightly advertised merchandise. I will not be ordering from them again.

Date of experience: January 12, 2021
Kansas
1 review
1 helpful vote
Follow Mubarak M.
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My overall experience with Direct Liquidation is good, both with the products I've purchased (over 40 pallets) and customer service. Reading through the past reviews from DL customers plus adding my experience, the MSRP is not entirely correct. Please do your homework and check the items on the Manifest by coping the individual items under the title on the manifest and pasting them in your search bar. Doing this will help check the prices from multiple vendors!

Anyone that has used the shipping calculator estimator knows that it's off; my experience is to add $40 to $70 depending on the products being purchased.

There are bugs to work through, that's with all business ventures, but with an excellent customer service on the customer's side those bugs can be worked through; I give DL FIVE stars.

Date of experience: December 2, 2020
Wisconsin
1 review
0 helpful votes
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Good Review
November 23, 2020

Everything went very smooth.
Customer service very helpful. Very happy with the entire process. Will use again.

Date of experience: November 22, 2020
Ohio
1 review
9 helpful votes
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90% garbage
November 14, 2020

I purchased 12 pallets from Direct Liquidation and 90% of the products were junk. Mostly broken and almost everything had missing parts. I will never buy through this company again and I suggest that everyone do the same.

Date of experience: November 13, 2020
Colombia
1 review
0 helpful votes
Follow Emanuel S.
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Son excelentes, en su servicio al cliente, me gusta como me despachan y sus precios son sorprendentes, cada vez compro mas y mas y he crecido gracias a ellos!

Date of experience: November 11, 2020
Georgia
2 reviews
0 helpful votes
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I have loved my experiences with Direct Liquidation far above all other platforms. The process is easy and I don't get the run-around like with other services. I would choose them over any one any day :)

Date of experience: November 11, 2020
Indiana
1 review
0 helpful votes
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Great pallets
November 11, 2020

Excelente servicio, muy buen negocio para hacer dinero, el servicio al cliente por parte de el señor Miguel es exelente

Date of experience: November 9, 2020
Oklahoma
1 review
0 helpful votes
Follow Sharlene K.
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Great customer service
November 9, 2020

When calling customer service I always get friendly and helpful service thank you Anna for always going out of your way to be so helpful

Date of experience: November 8, 2020
Philippines
1 review
0 helpful votes
Follow Charmaine B.
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Must try this website
November 7, 2020

I don't regret trying this beautiful site, at first I thought you only have to be a business owner to purchase but they told me that you can actually create a personal account

Date of experience: November 6, 2020
Philippines
1 review
0 helpful votes
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5/5 will definitely recommend this to my peers! Thank you for being so nice and accommodating, you guys are the best!

Date of experience: November 6, 2020
Florida
1 review
1 helpful vote
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Amazing costumer service and accurate manifest I Highly recommend this company We are doing business with direct liquidation for years

Date of experience: November 5, 2020
Texas
1 review
1 helpful vote
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I love Direct Liquidation. From great pallets to awesome customer service. I am not sure why people are complaining about damaged items... you know that is possible BEFORE you purchase. I am always please with my purchases and if for some reason something isn't right, I give them a call or chat and they will make it right!

Date of experience: November 5, 2020
New York
1 review
1 helpful vote
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Great customer service.
November 5, 2020

Amazing customer service and accurate manifests of shipments. Highly reccomemd giving this company a try.

Date of experience: November 4, 2020
Texas
1 review
1 helpful vote
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1k times better than BidFta which sells junk. I wish I had found this site much sooner, if you do some research and be patient it has many money making opportunities. Very easy pick up as well

Date of experience: November 4, 2020

From the business

Wholesale auction marketplace for surplus inventory, customer returns, closeouts, overstock & refurbished goods sourced from top retailers & manufacturers.


directliquidation.com
Miami, Florida, United States