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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Loved it! It would be amazing if we could add actual pictures of the baby (girl, boy) who's is personalized to.
I've ordered several books from Dinkleboo, which my grandson just LOVES. They're prompt in their service and everything I've received has been wonderful. I highly recommend Dinkleboo!
Hi Diane!
Thank you for the recommendation to our website! We are absolutely thrilled you and your grandson love your personalized books! If you have an idea for a new story, we would love to hear from you! I can be reached at [email protected] attention Jennifer. Thank you for your continued support, and we hope you have a fabulous day!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Best regards,
Jennifer
Not only do they create adorable products but the have the best customer service! LaQuinta & Delta were awesome & got me taken care of.
Hi Tracy!
I will make sure to let LaQuita and Delta know you were satisfied with their service! Your kind words truly mean a great deal to our small company! Please let me know if you ever need assistance, and we hope you have a fantastic week!
Best regards,
Jennifer
I ordered a book for my 5 year old grand daughter with her name featured in the story. She loved it. It was a birthday gift for her.
Hi Linda!
We are thrilled your granddaughter lover her book! I am sure this will create special memories that will last a lifetime! Please let me know if you ever need assistance, and we wish you a wonderful holiday weekend!
Warm regards,
Jennifer
This about the 5th book I have ordered for my family, they are unique and well received. I would highly recommend for any occasion, a special book to treasure.
Good evening Tricia!
The Dinkleboo family greatly appreciates your continued support of our company! Our return customers are the backbone of our company, and we are thrilled we continue to be a part of your family! Please check our site often for new stories, and we hope you have a great day!
Kind regards,
Jennifer
The books were shipped & delivered in excellent shape. My grandson will love these stories for years to come. He was excited when his friends were mentioned in the book.
Hi Carol!
It sounds like your grandson will always remember his special story! Personalized items always mean a great deal to children. Please check your email for new and exciting offers, and we hope you have a wonderful holiday week!
Best regards,
Jennifer
I was very pleased not only with the product but the way it was handled... speedily and my great grandchildren loved the books. Thank you so much.
Hi Carmen!
It's wonderful to hear you were pleased with your experience with Dinkleboo.com! Our personalized products are made with love, and are sure to be cherished keepsakes for years to come! Please let me know if you ever need assistance, and we wish you and your family a fabulous holiday week!
Warm regards,
Jennifer
Through no fault of Dinkleboo, my order was returned to the company. The address I listed for delivery just had my name and my work address. It didn't include my company's name. Our local postal service has recently hired a lot of new carriers and they didn't realize that I worked for Lewis Communications. LaQuita M reached out to me via email to let me know that my package had been returned to them. What a pleasant experience it was to deal with someone polite, professional and very helpful. She has it all going on and will resend my order to me.
Hello Anne-Marie!
Your comments regarding LaQuita mean a great deal to her as well as our team! We are elated you were taken care of, and we can't wait to work with you again! Please reach out to me if you ever need assistance, we hope you have a fabulous weekend!
Warm regards,
Jennifer
The blanket was beautiful! My boyfriend's Mother Love it! The blanket was good quality and it was super soft!
Hi Amanda!
We are thrilled your boyfriend's mother lover her personalized blanket! We are sure she will treasure it for many years! Please let me know if you ever need assistance, and we hope you have a wonderful day!
Best regards,
Jennifer
I purchased 2 Tractor books, 1 for each grandson.
Mom, Dad and the boys loved these. We put in family names for other tractors, which made it fun. They are a little young to sit and listen to each story, so we just improvised (reader's digest version)
Sweet gift for the price! Colorful pictures and variety of options. Makes a great add on gift for a baby shower.
Hi Nikki!
We appreciate you taking the time to review our site. We agree, our personalized stories make wonderful gifts that will create memories that will last a lifetime!. We cant wait to work with you again, and hope you have a fabulous week!
Best regards,
Jennifer
Absolutely amazing colorful books and fast service for receipt of them! I have bought 3 of their books now and they love them. I will certainly be buying more in the future.
Hello Helen!
Thank you for sharing your fabulous review! We are elated you and your family enjoy their books! Please check our website for new stories, and we hope you have a fantastic week!
Kind regards,
Jennifer
I love this book, can't believe how well constructed and nicely put together, y grandson is 2 yrs old and reads this book everyday. The shipping was great came so quick, will buy other books from this company!
Hi Elizabeth!
Thank you for the kind words! We are thrilled you were completely satisfied with your personalized books. It sounds like your grandson loves his book! Please let me know if you have any questions, and we hope you have a great week!
Kind regards,
Jennifer
My 6 yr. Old granddaughter loves her personalized book. When we Facetime, she reads it to me. I finally saw it in person and was very pleased.
Hello Carol!
What a wonderful idea to Facetime with your granddaughter! We are sure you are creating memories for a lifetime! Please check your email for new deals, and we hope you have a fabulous day!
Best regards,
Jennifer
My purchase was easy and the colors in the book are awesome. I purchased three books for my grandson and I will be buying more.
Hi Cherie!
It's wonderful to hear you were satisfied with your personalized books! Please let me know if you ever have any comments/questions/concerns. It was a pleasure working with you, and we hope you have a fantastic week!
Best regards,
Jennifer
I have order over 27 books and I am very happy with all my book. Will be ordering many more and have spread the word about you products thank you
Hi Susy!
WOW! 27 books! Thank you very much for your ongoing support with Dinkleboo.com! Your support means a great deal to our company! If there is a new story you would like us to make, we would love to hear from you! I can be reached at, [email protected] attention Jennifer. We truly appreciate your continued business, and hope you have a fantastic summer!
Warm regards,
Jennifer
My grandson flipped when he opened his wonderful book at his 5th birthday party. The customer service was great. We received the book about a week after ordering. The book itself is just adorable., All the names were correct. We could not be happier. I will definitely be ordering again!
Hi Lynn!
Thank you for sharing such a positive and glowing review! We truly appreciate your kind words! Please let me know if you ever need any assistance; I can be reached at, [email protected] attention Jennifer. Thank you for your continued business, and we wish you and your family a wonderful week!
Kind regards,
Jennifer
I've ordered from Dinkleboo for the last 5 years. The personalized name tag stickers are PHENOMENAL for labeling their bookbags, lunchboxes, inside winter boots/gym shoes, etc. The durability is wonderful and they stay stuck as they should.
Hello Christine!
Thank you for being one of our most loyal customers throughout the years! Your dedication to our products has helped us grow year after year! Please be sure to check our site often for new offers, and we hope you have a fantastic week!
Warm regards,
Jennifer
These booms are great. I ordered 2 at first for my grandson, and even though he is 2 and half he enjoyed them so much i ordered 3 more
Hello Sandra!
We are sure when he gets a little older, he will love reading them himself! If there is a new book you would like to see, we would love to hear from you! I can be reached at [email protected] attention Jennifer. We thank you for your business, and hope you have a fantastic week!
Best regards,
Jennifer
I love getting my grandchildren books with their names in them. And they Love them. So far this year I have gotten 3 of my grandsons books for their birthdays and i plan on getting 4 more this year for the rest of them.
Hi Pam!
Thank you for your continued support! It sounds like all of your grandchildren love their personalized books! If you ever have any questions, please do not hesitate to contact me! I can be reached at [email protected] attention Jennifer. We look forward to working with you again, and hope you have an amazing week!
Warm regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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Hi Maria!
We appreciate your 5-star review! Thank you for the recommendation to our books you would like to see. I will make sure to pass this to our creation team. If you ever need assistance please do not hesitate to contact me. I can be reached at [email protected] attention Jennifer. Thank you for choosing Dinkleboo, and have a wonderful week!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Best regards,
Jennifer