Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Diamondere

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey stargrey stargrey stargrey stargrey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

Tom J.
Argentina
1 review
0 helpful votes
Follow Tom J.
Unfollow Tom J.
Share Review
Report Review

Stunning && Beautiful
May 7, 2018

Thank you so Very Much for my Custom Ring.. You worked with me and Made my Ring so very Unique and Beautiful.. Amazing Service.. A Perfect 10.. I will Definitely be seeing you Again.. Thank you Again so Very Much .

Date of experience: October 29, 2019
Mary G.
Argentina
1 review
0 helpful votes
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

Mens russel ring with ruby
April 29, 2018

The gold band is bigger than expected. Ruby is a bit smaller than i thought, but beautiful, red and fiery . No real complaints! Cherie is a top notch customer service person. She will always respond to every e-mail

Date of experience: October 29, 2019
Karen N.
Argentina
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

No words!!
May 8, 2018

This ring is so important, it is my wifes wedding ring! She has always wanted one like this and you were able to provide it!! Thank you so much! The way it sparkles is breathtaking. The size was perfect as well as the ingraving!

Date of experience: October 29, 2019
Angela C.
Argentina
1 review
0 helpful votes
Follow Angela C.
Unfollow Angela C.
Share Review
Report Review

Amethyst and blue topaz
April 11, 2018

My now husband purchased this absolutely gorgeous ring and customised it with our birthstones. I have never been a big diamond fan so this was absolutely perfect for me. I get so many compliments on this piece of jewellery! It is definitely a ring that catches the eye. The design is amazing and it is great quality. We have since had matching wedding bands made and the set looks absolutely stunning! I couldn't be happier.

Date of experience: October 29, 2019
Christine X.
Argentina
1 review
0 helpful votes
Follow Christine X.
Unfollow Christine X.
Share Review
Report Review

citrine ring
April 19, 2018

I received today the order. The ring is beautiful and I'm very satisfied by the stones. Look exactly as presented on the website. I look forward to buy more items from your store.

Date of experience: October 29, 2019
Scott M.
Argentina
1 review
0 helpful votes
Follow Scott M.
Unfollow Scott M.
Share Review
Report Review

She loves it
April 15, 2018

Very nice to see the real piece of jewelry. Very substantial and impressive. Most of all, she loves it.

Date of experience: October 29, 2019
Elizabeth R.
Argentina
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Ring of my dreams!!!
April 25, 2018

I purchased Allura in 14k yellow gold and instead of a cushion cut aquamarine, I asked for a emerald cut aquamarine stone. A beautiful sparkling blue water stone, great workmanship and wonderful service. Thank you Cherie. AAA+++

Date of experience: October 29, 2019
Nicole B.
Argentina
1 review
0 helpful votes
Follow Nicole B.
Unfollow Nicole B.
Share Review
Report Review

Simply Beautiful
April 2, 2018

My fiance loves the look of the ring, did question the quality of the rubies, however is very happy with the ring.

Date of experience: October 29, 2019
Amy D.
Argentina
1 review
0 helpful votes
Follow Amy D.
Unfollow Amy D.
Share Review
Report Review

Beautiful ring!
March 27, 2018

It was everything I could have hoped for! I honestly could stare at it for hours because of how great it looks!

Date of experience: October 29, 2019
Eric S.
Argentina
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

Engagement Ring
April 4, 2018

Beautiful ring! Hopefully she will love it! Customer service was very rapid and kind. Thanks Cherie!

Date of experience: October 29, 2019
Lisa Z.
Argentina
1 review
0 helpful votes
Follow Lisa Z.
Unfollow Lisa Z.
Share Review
Report Review

One of a kind
March 22, 2018

The ring was just as I hoped. It is a beautiful ring. Cant wait to give it to her. I like knowing nobody else has one like it. It is her engagement ring, and I will be back to design her own wedding ring. I was nervous buying without seeing it. You have earned my repeat business!

Date of experience: October 29, 2019
Margaret D.
Argentina
1 review
0 helpful votes
Follow Margaret D.
Unfollow Margaret D.
Share Review
Report Review

Beautiful ring
March 18, 2018

The ring is stunning! The customer service was amazing and helped me through every step of the process. I recommend Diamondere to everyone.

Date of experience: October 29, 2019
Tony N.
Argentina
1 review
0 helpful votes
Follow Tony N.
Unfollow Tony N.
Share Review
Report Review

Perfect Ring
March 20, 2018

Its a awesome and unique ring, customer service and the quality of the ring was perfect. Love the ring

Date of experience: October 29, 2019
Bob C.
Argentina
1 review
0 helpful votes
Follow Bob C.
Unfollow Bob C.
Share Review
Report Review

We are so happy.
March 13, 2018

I wish I could attach a picture of our hands together with our matching rings on. I loved the one I bought my fiancee so much, that I got one for me too! Beautiful and quality!!!

Date of experience: October 29, 2019
Jeff S.
Argentina
1 review
0 helpful votes
Follow Jeff S.
Unfollow Jeff S.
Share Review
Report Review

Excellent ring, excellent service
March 12, 2018

Ring looks amazing! My now fianc loves it. Cherie was great during the shipping process, always getting back to me quickly.

Date of experience: October 29, 2019
Alex A.
Argentina
1 review
0 helpful votes
Follow Alex A.
Unfollow Alex A.
Share Review
Report Review

beautiful ring
March 12, 2018

This ring is everything I expected and more. It is truly stunning. My only concern is how often it may need the rhodium coating redone. But, that does not take away from how pleased I am with the ring. After all, I chose the white gold over the platinum.

Date of experience: October 29, 2019
Alex Q.
Argentina
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

Beautiful Ring
March 12, 2018

I love my ring, the blue topaz looks so much nicer than the picture on the website, it sparkles and it's bright (totally eye catching). I didn't rate it a 5 because the actual ring versus the online picture/video look a little different. Perhaps the picture and video are maginfied to show the details of the ring, but in reality the side stones & details on the side of the ring are a lot more subtle/small. All in all, I love my ring, it looks beautiful and I will definitely be purchasing from diamondere again. I wish there was a way so that I can upload a picture of the ring on my finger.

Date of experience: October 29, 2019
Stephanie I.
Argentina
1 review
0 helpful votes
Follow Stephanie I.
Unfollow Stephanie I.
Share Review
Report Review

Wonderful!
March 9, 2018

Im really happy with the purchase and customer service. So pleasant of an experience:) Yay!!!

Date of experience: October 29, 2019
Sandra E.
Argentina
1 review
0 helpful votes
Follow Sandra E.
Unfollow Sandra E.
Share Review
Report Review

Perfect!
February 23, 2018

I absolutely love this ring. It was better than I expected!

Date of experience: October 29, 2019
Angela T.
Argentina
1 review
0 helpful votes
Follow Angela T.
Unfollow Angela T.
Share Review
Report Review

Love the Rings
March 8, 2018

Shipping was a little stressful, but the rings look awesome!

Date of experience: October 29, 2019