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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere Reviews Summary
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
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I recently purchased the Otto Blue Topaz Men's Ring in 10k Black Gold for my fiancé. We loved the way it looked and wanted to go with something untraditional. Diamondere was the first recommendation that appeared for a black band ring.
Customer Service: Amazing, very prompt, and answered all our questions. I would highly recommend contacting them for non-digitized pictures of the ring to really get a feel and look for how it will turn out. After our purchase, we suddenly realized that we wanted to see how the ring would look like in person, vs having a computer-generated image.
Delivery: I paid a bit extra for expedited delivery ($45). Customer Service reached out that they couldn't deliver quicker, but refunded the exact amount to me, which was helpful and prompt.
Packaging: The packaging was overall nice. I probably wouldn't say anything over the top/fancy looking, there was a red box, and inside, a smaller box containing the ring.
Ring itself: We've had the ring for about a week now, and we are in love with it. The Otto Black ring fits perfectly and my husband has had a lot of compliments already on the way it looks. Gems are also very pretty on the ring itself.
Overall, I'd give 8.5,9/10 experience.
Couldn't have asked for a better product. Diamondere has exceeded all expectation and will be recommended in the future.
There was a slight delay with my ring, but knowing how it came out- i wouldn't have minded waiting longer for it to be delivered. It came out so much better than how i saw it previewed through the website. My girlfriend was in tears when i gave my ring to her. Such an amazing feeling. Thank you guys.
Everything went smoothly with my order. The diamond I chose was already going towards another order so they reached out to me to easily pick a new one for no extra charge. I still got my ring within the original delivery time. My only not great thing is how thick the band is, I've never seen one that thick before and didn't know I needed to check the dimensions of the band. I took the tag off and will just get a new one later. For the price, it's great and I'm happy with it.
The ring I purchased for my fiancé is so beautiful! We also made a special request with regard to engraving, and they came through for us. This is our second purchase from Diamondere and we have been so pleased with their service, quality, and attention to detail. We are recommending Diamondere to all our friends now!
Bought my wife a new ring for our 10 year anniversary. The diamond I had selected got sold so Diamondere gave me a free upgrade on a better quality diamond. Happy wife, happy life!
Ordering from Diamondere was such a pleasant experience. Even when I needed to make some major changes to the ring, they were so patient and helpful and the end result is exactly what I envisioned!
I received an email asking for purpose of my order and confirming the details (size & engraving). This added touch, I enjoyed. The ring arrived and was exactly what I wanted. Thank you!
The ordering and customizing was amazing! The reaching out to make sure it was perfect was awesome and very personal. I checked the ring upon arrival then left it in it's box after that. Once I gave it to my now fiancé she had the ring on for less than 24 hours before noticing that one of the small side gems had fallen off. I have reached out and am waiting a response.
High quality jewelry and excellent service. Recommended 100%
The customer service team was amazing to work with!
We have purchased several pieces of jewelry from Dimondère and have found their jewelry to be of excellent quality and their customer service above none. Whether you buy a $10,000 or $200 piece, you are treated the same. We recently had to have a modest nose pin recrafted and they did it at their expense.
Thank you so much for all your time and professionalism, I'm sure our special day will be pure magic!
Excellent help from customer service - even though delivery delayed, good communication and received exactly when promised and as expected. Thank you!
The color wasn't as seen on the website. More of a smoke gray color not dark black as shown. Diamonds were wonderful
This is a first class customer experience. One of the most responsive and high quality online shopping experiences I ever had. Very personalized responses to all my questions. And the jewelry was delivered on time and quality appears to be as promised.
The ring took a little longer than expected, but it arrived in perfect condition
Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members